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Phone the IKEA Customer service team on the number to the left. When you phone this number you can speak the team members about orders made online and shopping in store too. Find the relevant department you might need to speak to below.
|Shopping at IKEA||Monday to Friday 7am – 10pm Saturday 7am – 9pm and Sunday 7am – 8pm|
|Amend my order||Monday to Friday 7am – 10pm Saturday 7am – 9pm and Sunday 7am – 8pm|
|Delivery and assembly||Monday to Friday 7am – 10pm Saturday 7am – 9pm and Sunday 7am – 8pm|
|Product Issues and Returns||Monday to Friday 7am – 10pm Saturday 7am – 9pm and Sunday 7am – 8pm|
|Kitchens||Monday to Friday 7am – 10pm Saturday 7am – 9pm and Sunday 7am – 8pm|
|Finance||Monday to Friday 7am – 10pm Saturday 7am – 9pm and Sunday 7am – 8pm|
|IKEA Customer Support||IKEA Customer Support
Phone the number to the left to speak to the customer service team about shopping at IKEA, you can use this number to speak to them about gift cards and family cards, as well as request information about catalogues and brochures that showcase the products available through them.
You can also use this number to enquire about the IKEA app, finding out if you can download it on your mobile device. If you are having issues with the IKEA app, use the number above to let them know and get them to fix it.
Use this number to find out the store opening hours of your local store too.
If you would like to make changes to an order you have placed with IKEA then phone the number to the left. When you phone this number it’s important that you have your order number to hand so they can locate it quickly.
You can also use this number if you would like to cancel your order; this can only be done within a certain timeframe, so if you would like this to happen you must do it quickly.
To find out information about deliveries you can phone the number to the left. When you phone this number you can get information about the delivery times for IKEA products, as well as information on charges associated with different IKEA products.
If you would like to change your delivery date you can phone this number and see if this is possible for your specific order. Have your order number ready so they can find out if it’s possible to do this.
If you have a delivery that has arrived and there are products missing or damaged, you can use this number to inform IKEA and have the products exchanged or delivered again when is best for you.
IKEA products are generally easy to assemble yourself, that’s how they’re designed, but they do also offer assembly on certain items. You can find out more information about this when you phone the number above and request a quote for the products you buy.
If you are experiencing any issues with products you have bought from IKEA or would like to find out information about returning IKEA products then phone the number to the left.
You might need to use this number if you find there are missing fittings from a package that you’re attempting to put together or if something is faulty. You can use this number to get the problem sorted quickly, whether it’s issuing a refund on the item or having it replaced.
If you would like to return items bought online or in store from IKEA and would like to know the policy surrounding that you can phone the number above and see whether or not you are still entitled to a refund or exchange.
Speak to the kitchens team at IKEA on the number to the left, where they can assist you with queries regarding designing your dream kitchen and having it installed by IKEA.
You can plan your kitchen in store, online or at home, you can use this number to book an appointment in your nearest store, or set up an meeting at your home, you will however need to pay for this.
If you would like to discuss the installation of your kitchen you can also phone this number, find out the costs associated with this by phoning this number. If you already have your kitchen installation booked and need to change the date, then use this number to get it sorted.
IKEA have finance options available and you can enquire about them on the number to the left. When you phone this number you can find out how much finance is available to you and what the repayment terms would be.
If you already have finance in place with IKEA you can also use this number to find out your current balance outstanding, as well changing information for your payments, such as the payment amount or payment date. You can also use this number to reduce the amount of time you have decided to spread your loan over.
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