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Contact the Gumtree customer services on the number to the left. When you phone this number you can speak to the team about ads you have placed on the site or ones you are browsing. Find the different departments you can speak to below.
|Creating or changing an ad||24/7|
|Check stats on ad||24/7|
|Report an ad||24/7|
|Head Office||9-6pm Monday to Friday.|
5 New Street Square
Phone the customer services team at Gumtree on the number to the left where they can assist with a number of queries whether you’re a customer browsing, a customer planning to place an ad, or a business looking for permanent fixtures on the site.
When you phone this number you can be asked to be put through to a specific department if you wish, where they can deal with your query there.
Phone the number to the left to speak to the team regarding safety issues when shopping or posting on Gumtree. You might want to phone this number if you receive an unusual email from Gumtree and want to double check to see whether it’s genuine or not. You can also phone this number if you want to double check how to put in your details correctly if you have a fear of being scammed.
Whether you receive an email or believe an advert on the site is a little fishy, phone the number above where the Gumtree team can double check and put your mind at ease when using the site.
If you would need any help with creating or changing an ad on Gumtree you can phone the number to the left. When you phone this number the customer service team will be able to talk you through the steps of creating an ad with ease and be able to explain anything you don’t understand.
When you phone to change an ad that you’ve previously created, you’ll have to provide information to the person on the line about the type of ad it is, plus an email address for which you created the ad with too. This will help them to locate the ad easier, and get your query sorted quickly.
If you would like to check the stats on your ad you can phone the number to the left. When you phone the number you will need to provide information on the account so they can access the ads you have, and if you have more than one ad you’ll have to explain which one it is.
You can use this number to find out how many times your ad has been viewed, how many searches it has come up in, how many replies you’ve had. If you would like to bump up your ad in the search listings you can also request this when you phone this number. This allows more of a chance for your ad to be seen by people searching for similar things.
If you would like to report an ad you can do so on the number to the left. You can use this number to report an ad that you think is suspicious, incorrect, or not true. When you phone the number you must provide details of the advert, as well as the reasoning why you’d like to report it. Once they’ve taken a look at the case, the customer service team at Gumtree can let you know the outcome of your report, if you so wish.
If you are experiencing any technical issues with using the Gumtree website you can phone the number to the left. When you phone the number you can describe the type of issues you are having, whether it’s whilst you’re trying to post or edit your own ads, or shopping other ones.
If you would like to make a complaint to Gumtree you can do so on the number to the left. When you phone this number the customer service team will log your complaint and do their utmost to ensure that your complaint is adequately answered. The team will attempt to answer your complaint whilst on the phone to you, but in some instances, it might take a little longer and they may need to contact you at a later date with an update.
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