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Phone the Go Outdoors customer service number on the number to the left where they can assist with queries you might have with shopping online or in one of their stores. Find the relevant department you might need to speak to below or go through to their general number if you’re not sure which the best one is.
|Go Outdoors||Department Open Times|
|Price Match Plus||24/7|
|Go Outdoors Discount Card||24/7|
|Go Outdoors||Opening Hours|
|Head Office|| Mon-Fri 8am-7:30pm,
|Head Office||Cuthbert House,
Speak to the customer services department for Go Outdoors on the number the number to the left. When you phone this number you can be asked to be put through to a more relevant department if you need to.
You can phone this number to find out general information, such as the opening times for your local store, finding out the nearest store to your current location, as well as the types of products that store has in stock.
If you are having trouble using either the Go Outdoors website or Go Outdoors app you might want to phone this number to log your problem and get a team member to help with it.
To speak to the Go Outdoors team about any orders you have placed with the brand you can phone the number to the left. Here they can assist you with such things if you’d like to cancel your order or make changes to it. When you phone this number and already have an order placed that you’d like to amend it’s important that you have the order number on hand so they can locate it quickly.
If you are trying to make an online purchase but are currently experiencing difficulty or it won’t go through, then please phone this number where a team member can assist you and hopefully get your order put through.
Go Outdoors also offer the option of phone orders in specific circumstances, if you would like to place one then please use this number to do so. When you phone to make a phone order having detailed descriptions and names of products, as well as prices and even item numbers can ensure that you purchase the correct items over the phone.
Speak to the returns department for Go Outdoors on the number to the left where they can assist you with any questions you might have about returning items whether you bought them online or in store.
If you think there is a fault with your item you can also use this number to find out the best way to go about getting a refund or your product replaced if you’d prefer.
The returns team will be able to explain the basic returns policy for shopping with Go Outdoors, and whether or not you’ll be entitled to a full refund or not.
If you would like to make a complaint about Go Outdoors you can do so on the number to the left. When you phone this number they will log your complaint and do their utmost to ensure you’re still happy and satisfied with the brand. They will aim to have your complaint resolved quickly and efficiently.
To ensure you get the best price from Go Outdoors they run their Price Match Plus Scheme whereby you find a lower price online or in store and they promise to beat it by 10%. If you have spotted the same item at a lower price elsewhere you can phone the number to the left to describe the product and price and get your money savings direct from them.
When you phone this number you will need a description of the product, the price they currently sell it at and where you have found the cheaper price for the same item.
Make an enquiry about the Go Outdoors Discount Card on the number to the left. When you phone this number you can gather information about the perks of buying one of the discount cards, as well as information about how long it’s valid for.
If you already have a discount card, you can also use this number to find out how long is left on your card, if you have lost your current card and would like a new one, or if you have moved house and would like to change the address linked to the card.
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