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UPS

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for UPS

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 8am 12.30pm
Sunday Closed Closed
Address
UPS
(United Parcel Service)
UPS House
Forest Road
Feltham
Middlesex
TW13 7DY
Website

0843 557 3634

Contact UPS by calling 0843 557 3634 to receive customer support in the UK. United Parcel Service is an American package delivery company operating multinationally, including in the UK and throughout Europe.

UPS Contact Numbers

Contact UPS in the UK by calling these helplines during the following hours.

Department
Phone Number
Opening Times
Customer Services
0843 557 3634
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 12.30pm
UPS Packaging
0843 557 5203
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 12.30pm
UPS Shipping
0844 248 3655
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 12.30pm
UPS Tracking
0844 248 3657
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 12.30pm
UPS Billing
0844 248 3658
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 12.30pm
UPS for Business
0844 248 3659
(Mon – Fri) 8am – 8pm
(Saturday) 8am – 12.30pm

Customer Services

Contact UPS customer services in the UK by calling 0843 557 3634 on any day except Sunday. If you are new to the world of UPS, call to discuss their products and services. They can help you to get started as a business or individual user. From just one box to a huge pallet, once a year to every single day, shipping is easier to manage with UPS. Signing up for a UPS ID allows you to access your shipping history, save your frequent delivery addresses and payment methods, set preferences for repeated tasks, and place orders for your packaging supplies. Call customer services to get help with your account and technical support.

UPS Packaging

To send parcels with UPS, you must package them correctly first. Call 0843 557 5203 for advice on how to correctly prepare packages for shipping. The packaging you use will depend on the contents, including the outer box and the cushioning materials inside. Get some tips on the best way to securely seal a parcel and proper labelling procedure. This will ensure that packages arrive on time and in good condition. Failure to package goods properly can result in delivery delays and damage or loss. When you log in to your online UPS account, you can order and pay for packaging supplies, including envelopes, tubes, boxes, and labels.

UPS Shipping

UPS has plenty of personal shipper solutions as well as broader business services. Online shipping tools make it easy to calculate delivery time and cost for each shipment. Call 0844 248 3655 to get a quote on pricing in advance. Schedule shipments yourself online and print off labels, then drop them off at a UPS location. Or call to arrange a collection at an additional fee. Call for advice on the right shipping option for you if you are uncertain. You can also set up shipping options as a recipient through various membership plans. Call to find out about package redirection services, which can help you to avoid missed deliveries.

UPS Tracking

There is a range of tracking tools available through UPS depending on factors such as shipment size, home delivery schedules, and mobility. As the sender, you can track your own shipment to make sure it reaches its destination. You can also provide the tracking reference number to the recipient so that they can track it themselves. Call 0844 248 3657 for help understanding tracking statuses. Or call to report a problem if you did not receive a parcel shown as delivered. If you’re a recipient and a member of UPS My Choice, you may be able to amend deliveries. If you aren’t a member, contact the sender to make changes.

UPS Billing

Customers can manage their invoices and make payments through their online accounts. This is for those with a UPS Payment Account who ship frequently and in large amounts. Infrequent and casual shipments by individuals won’t need invoices, only one-time upfront payments. Otherwise, an account allows you to manage multiple users and centralize banking information. You can also configure automatic payments.
Call 0844 248 3658 if you are a UPS account holder, not just a ups.com registered user. Request help with setting up additional freight services if you need them after enrolment. Or call regarding bill adjustments.

UPS for Business

UPS offers many services and solutions for businesses across multiple industries, from retail to industrial manufacturing to healthcare. Strengthen the supply chain with end-to-end contract logistics. Get help to integrate UPS technology and enhance existing systems. Consult on international trade and implement strategies. UPS can assist with e-commerce, including shipping, returns, and international sales. They can even help businesses to meet sustainability goals and improve their efficiency. Call 0844 248 3659 if you are an existing business service customer needing assistance, or if you want to work with UPS solutions.

Other Ways to Contact UPS

You can get assistance from UPS customer support in the UK via social media. The team will reply to you as quickly as possible between 8am and 8pm on weekdays only. Send them a Facebook message or tweet at the main Twitter account or the dedicated help Twitter account. If you don’t have an account for these or just prefer direct online contact, send an e-mail to customer services at custsvcgben@ups.com. Send any media enquiries to the press office at UPSUKPress@edelman.com. If you want to work for UPS, then you can check out their jobs website. If you just want to find a UPS drop-off location, then you can do it online.

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