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Ulster Bank Customer Service Number – 0843 178 5061

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Ulster Bank

Day Opens Closes
Monday 8.30am 8pm
Tuesday 8.30am 8pm
Wednesday 8.30am 8pm
Thursday 8.30am 8pm
Friday 8.30am 8pm
Saturday Closed Closed
Sunday Closed Closed
Address
Ulster Bank
Freepost BEL4084
Belfast
BT1 5BR
Website

If you are living in Northern Ireland then you might have an account with Ulster Bank. Whether you are an existing or potential customer, you can find information on how to contact Ulster Bank here if you need it.

  • Business Name: Ulster Bank
  • Phone Number: 0843 178 5061
  • Opening Times: 8.30am – 8pm
  • Head Office Address: Ulster Bank Limited, 11-16 Donegall Square East, Belfast, BT1 5UB
  • Website: digital.ulsterbank.co.uk

About Ulster Bank

Ulster Bank is one of the traditional Big Four Irish banks. It is legally split into separate entities in Northern Ireland and the Republic of Ireland. Their headquarters are in Belfast and Dublin respectively. Established in 1836, Ulster Bank was later acquired by Westminster Bank in 1917. The Royal Bank of Scotland acquired NatWest in 2000, also acquiring Ulster Bank as a subsidiary. It still operates separately, with 90 branches in Northern Ireland and 146 in the Republic of Ireland. The Ulster Bank Group has almost 2 million customers. Ulster Bank issues its own pound sterling banknotes and will be replacing them with vertical notes in 2019.

Ulster Bank Contact Numbers

Contact Ulster Bank using the relevant helpline phone number from this list.

Department
Phone Number
Opening Times
Customer Services
0843 178 5061
(Mon – Fri) 8.30am – 8pm
(Sat – Sun) Closed
Current Accounts
0843 178 5062
(Mon – Fri) 8.30am – 8pm
(Sat – Sun) Closed
Anytime Banking
0843 178 5063
(Mon – Fri) 8.30am – 8pm
(Sat – Sun) Closed
Mobile Banking
0843 178 5064
(Mon – Fri) 8.30am – 8pm
(Sat – Sun) Closed
Telephone Banking
0843 178 5065
(Mon – Fri) 8.30am – 8pm
(Sat – Sun) Closed
Complaints
0843 178 5066
(Mon – Fri) 8.30am – 8pm
(Sat – Sun) Closed

Customer Services

Contact Ulster Bank customer services on 0843 178 5061. Advisers will be able to help you with general enquiries about Ulster Bank and their services. Find out how to join Ulster Bank and which account would be best for you. You can switch an account from another bank to Ulster Bank in 7 working days. Call to get help with moving your account. You can also make queries about loans and mortgages, or exchange rates and charges if you are travelling. Learn which services are available in branches of Ulster Bank, and locate your nearest branch. You can contact Ulster Bank for advice if your local branch will be closing down soon.

Current Accounts

Whether you want to discuss your existing Ulster Bank Current Account or you want to make changes, call 0843 178 5062. The free Select Account offers all of the features you might expect from an everyday bank account. There are also Current Accounts with various lifestyle benefits, which you must pay a monthly fee for. Anyone can apply for a Ufirst Gold account with insurance for travel and mobile phones. You also get 15% cashback for ticket bookings. Customers with higher incomes can apply for Private Accounts with a dedicated Relationship Manager and support team. Call for help with Current Accounts and any upgrades.

Anytime Banking

Managing your money online is easier than ever with Anytime Banking. Log in over the internet and have instant access to your bank account. View your balances and statements, especially if you select to stop paper statements and use eStatements only. You can send money to any UK bank account and even make international payments. Create, amend, or cancel standing orders and Direct Debits. You will have a card reader as a security device for making payments. Call 0843 178 5063 to order a card reader if you do not have one already. Call for assistance with Anytime Banking if you experience difficulties using the service.

Mobile Banking

Convenient on-the-go banking is possible with Ulster Bank’s Mobile Banking app. Authentication via your fingerprint is available for phones with Touch ID. You can transfer your money between your accounts so easily, and pay anyone up to £250. If you don’t have your bank card, you can even withdraw money from ATMs with Get Cash. Request a withdrawal amount in the app and use the code at an ATM within 3 hours. You need Anytime Banking to be able to use Mobile Banking. Call 0843 178 5064 if you are having issues with the app. Sometimes you need to submit activation codes to use features, so call if these don’t work.

Telephone Banking

Some people prefer to speak to another person when doing their banking, but they can’t always make it to a branch. Telephone Banking is the next best thing. If you have Anytime Banking then you are ready to use Telephone Banking. Otherwise, you will need to register for this service. Call the Telephone Banking line on 0843 178 5065 to check your balance and recent transactions. You can call to transfer money, pay off bills, or manage regular payments. If you ever lose your debit or credit card or it gets stolen, you can still access your money through the phone. Call to cancel the card and request an ATM withdrawal authorization code.

Complaints

If your experience with Ulster Bank services is less than satisfactory, call 0843 178 5066. You can make a complaint online as well using their complaints form. It can take 10 working days for an acknowledgement this way. If your problem is a severe or ongoing issue, call on the phone so that an adviser can address the problem immediately. Explain what went wrong, how this is affecting you, and how you expect Ulster Bank to rectify it. Your complaint could be regarding irregular charges or having difficulty accessing your money. Some customers might experience problems like duplicate standing orders, which can cause an overdraft.

Other Ways to Contact Ulster Bank

It is easy to contact Ulster Bank, but you might find that the phone lines are busy. If you don’t want to wait, then you should go online instead. Ulster Bank has a Facebook page where you can comment on posts or send private messages to the team. The Ulster Bank updates Twitter account is active between 9am and 5pm from Monday to Friday. However, you can tweet directly to @UlsterBank_Help for 24/7 support. If you visit the Ulster Bank website, there is a blue tab on the right side to launch the live chat. If you need to visit Ulster Bank in person, use the locator to find a branch or ATM. Check their service status for any problems.

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