All information about UK Mail can be found on this page.
|Head Office||0843 208 2217|
|Customer Services||0843 208 7685|
|Complaints||0843 208 7686|
|Jobs||0843 208 7687|
|Manage My Delivery||0843 208 7688|
|Parcel Services||0843 208 7689|
|Mail and Packets||0843 208 7690|
|UK Mail||Opening Hours|
|Head Office||Monday to Friday: 9.00am – 6.00pm
Saturday: 9.00am – 4.oopm
|Head Office||UK Mail
UK Mail, which was formerly known as Business Post, is a postal service company that operates in the United Kingdom and was founded in 1971 originally as a taxi firm. UK Mail has competed with the Royal Mail since 2006 in collection and distribution of mail. They are one of the UK’s leading integrated postal operators, as they collect and deliver over 3 billion mail items and around 50 million parcels each year. Their delivery network not only covers the UK, but also over 220 other countries. They have over 50 UK depots and around 2,400 vehicles with about 4,000 people in their employment. Not only are they dedicated to providing a great service to their customers, they also enjoy contributing to society by raising hundreds of thousands of pound for UK charities, have over 100 employees involved in volunteer work each year and also ensured that CO₂ emissions were reduced by 22.9% for each item that they have handled between 2012-2016.
When you visit the UK Mail website aiming to send a parcel, there are different selections you can choose from to send your parcel. You can select one option for those who have a parcel to send urgently called ipostparcels which provide next-day collection and delivery services to both the UK and more than 160 international countries. This is useful for anyone temporarily using the UK Mail service who needs to immediately send a parcel.
There is also an option to follow if you post parcels regularly that leads you to multiple delivery solutions that can be useful for you. Their services range from time-sensitive delivery services that ensure the parcels arrive at their destinations before 9am, 10:30am or noon the next day, next day delivery, Saturday delivery services (that also allow for pre-9am or 10:30am delivery), returns and international delivery services. These kinds of services can be perfect for businesses that want to promise special delivery to their customers.
They also offer delivery notifications that will allow customers to be aware of the status of their delivery, with pre-delivery notifications, one-hour delivery windows, ‘You’re next’ notifications, in transit and in flight notifications. If you’re interested in their UK or International parcel services you can fill in an enquiry form online or call 0843 208 7689 where someone will be happy to help you as best as they can.
If you’ve ordered a delivery through UK Mail and you need to manage it – whether that means tracking your parcel, rearranging a delivery or changing the address you would like your parcel delivered to – it is simple to do. It is easy to sign into this area, by simply entering your consignment or card number or your customer reference and your postcode, and you will be guided into finding your parcel. If your delivery is expected between 6pm and 10pm there is a separate evening delivery tracker you can use. If your consignment or card number is coming up invalid then please contact the company or person who sent you the parcel.
If you have any questions about managing your delivery please call 0843 208 7688 and someone will help you with any queries you might have.
As one of the UK’s leading integrated postal services providers UK Mail carries over 3 billion addressed mail items each year. Their mail is managed in over 50 locations in the UK, with fifteen state of the art sortation machines leading their progress. Their delivery and collection process is simple as they collect items right from your door, process them and hand them over to Royal Mail, who then deliver your mail. They take sorted and unsorted mail as well as packets, meaning there is a lot you can send through UK Mail making all your delivery processes much easier.
If you have a query surrounding mail and packet delivery, you can call 0843 208 7690 where there will be a member of staff ready to help you.
A job with UK Mail means you are working with a company that is at the forefront of leading delivery providers. Their careers page on their website is the first place they advertise their latest career opportunities meaning that you will be best to check here consistently for new job roles. You can register for their job feeds which will allow you to be the first to know of any new positions. There is a variety of job roles you can apply for, in multiple locations such as customer service, head office, drivers and warehouse. You can search for vacancies on their website by entering a search text and location and finding a job in a location you can work in. There is also an advert displaying UK Mail’s latest vacancies so you can see the positions they’d like to fill. While visiting the website you can also have a look into a life with UK Mail, by “meeting” the people who work there, viewing the benefits and rewards you can receive while working with the team and browsing their ways of working. This helps you to decide if working with UK Mail would be correct for you and you can gain information on what your job and colleagues may be like.
If you would like to apply for a job with UK Mail and have questions about the application process you can call 0843 208 7687 and someone should be available to talk to you about anything you might be curious about.
You can find your nearest UK Mail depot on their website, by entering your postcode or town into their search bar. From here the site will link you to a depot that is near your location in the UK. This is useful for if you have any requests that you need dealt with in person, or if you need to know which depot will be dealing with your delivery incase there are any problems or changes you need to make to the delivery service you have requested.
If you have trouble finding your nearest depot on the website, or you are struggling to use the website and would prefer to ask a human being who can give you clearer instructions then you can call 0843 208 7685 to be put through to a UK Mail Head Office connection number. Here, a member of the staff will be available for you to ask them any questions you might have about finding a depot near you, and they should be able to answer your queries in a very timely manner. If not, they will be sure to reply to you in the most appropriate way as quickly as possible.
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