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UCAS

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for UCAS

Day Opens Closes
Monday 8.30am 6pm
Tuesday 8.30am 6pm
Wednesday 8.30am 6pm
Thursday 8.30am 6pm
Friday 8.30am 6pm
Saturday Closed Closed
Sunday Closed Closed
Address
UCAS
UCAS
Rosehill, New Barn Lane
Cheltenham
Gloucestershire
GL52 3LZ
Website

0843 557 3708

Get in touch with the UCAS customer service team on the number 0843 557 3708 where they can assist you with any questions you have regarding applications and the courses you’re applying for. If you’re having trouble logging into your UCAS account online you can phone this number too.

UCAS Contact Numbers

Contact UCAS for support with their services using these phone numbers.

Department
Phone Number
Opening Times
Customer Support
0843 557 3708
(Mon – Fri) 8.30am – 6pm
UCAS Undergraduate
 0843 557 5166
(Mon – Fri) 8.30am – 6pm
UCAS Conservatoires
0843 178 5091 
(Mon – Fri) 8.30am – 6pm
UCAS Teacher Training
0843 178 5092
(Mon – Fri) 8.30am – 6pm
UCAS Post Graduate
 0843 178 5093
(Mon – Fri) 8.30am – 6pm
UCAS Progress
 0843 178 5094
(Mon – Fri) 8.30am – 6pm
Complaints
 0843 178 5095
(Mon – Fri) 8.30am – 6pm
Calling outside of the UK
 0843 178 5096
(Mon – Fri) 8.30am – 6pm

Customer service

Phone the customer service team for UCAS on the phone number 0843 557 3708 where they can assist you with questions you have about higher education and apprenticeships in the UK. They can help provide advice on choosing the right option for you and provide guidance on what you need to do next.

If you’re having trouble accessing or moving around and filling in your UCAS application you can phone this number, you will need your personal ID when you phone. They will be able to help get the problem rectified.

Use this number to find out about UCAS Tariff points, applying for funding, get tips for your personal statement and what happens once you’ve sent your application.

UCAS Undergraduate

Speak to the UCAS Undergraduate team on the number 0843 557 5166 where they can assist you with application services for undergraduate degree courses, as well as postgraduate teacher training programmes in Scotland and MA/MSc courses in social work, nursing and medicine, or LLB accelerated programmes. You can use this number to speak to the team about entry requirements for the courses you’re looking at, when is best to have your application submitted and getting the right reference for you.

UCAS Conservatoires

Contact the UCAS Conservatoires department on the number 0843 178 5091 to get in touch about courses for undergraduate and postgraduates based on dance, music, musical theatre and drama. You can use this number to find out when you need to submit your application, how much it costs and how you can pay. You can also use this number to find out the types of things you’ll need to include in your application and the reference process you need to take. If you’re looking to find out what you can expect at an audition, you can use the number above where the advisor can run through what might happen to better prepare yourself.

UCAS Teacher Training

Get in touch with the Teacher Training department at UCAS on the number 0843 178 5092. You can use this number to speak to them about your application, and the entry requirements for the teacher training programmes. To find out when you can apply you can use the number above, as well as getting tips and advice on what to include in your personal statement.

To get further information about your references, you can use the number above. Two references are essential for your Teacher Training application and to find out who can provide them and how to submit them you can contact UCAS on the number above.

UCAS Post Graduate

To speak to the UCAS Post Graduate support team you can phone the number 0843 178 5093 where they can assist you with any questions you have regarding applying for Post Graduate courses at a number of providers in the UK. You can use this number to find out if the course you’re applying for can be studied part-time or by distance learning. You can also phone this number to find out what the fees are for your specific course and if there is any funding help available to you.

UCAS Progress

Year 11 students and advisers can get in touch with UCAS Progress on the number 0843 178 5094. You can phone this number with queries relating to searching for and applying for the right sixth form, college or training in England and Wales. You can use this number to get in touch with UCAS even if your school isn’t using UCAS Progress, just explain your situation when you’re on the phone with them.

UCAS Complaints

Contact the UCAS Complaints department on the number 0843 178 5095, you can phone this number to log your complaint to UCAS. They will aim to get your complaint resolved whilst you’re on the phone, however, this might not always be possible. In this case, UCAS will aim to get back to you within five working days, if they haven’t managed to get it done in this time they will provide an update of a timeframe it is likely to be.

When you phone the complaints line you will need to provide them with the following information, your name, a Personal Identification Number to access your application, or your UCAS centre number for schools and colleges. You’ll also need to give a description of your concern, how you’d like your complaint to be resolved, and finally a contact number they can use to call you with a timeframe of when to call back.

Calling outside of the UK

If you’re calling from outside of the UK you can use the number 0843 178 5096 to get in touch with UCAS where they can answer any questions you have regarding applications and advice.

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