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Ubisoft

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Ubisoft

Day Opens Closes
Monday 12pm 6pm
Tuesday 12pm 6pm
Wednesday 12pm 6pm
Thursday 12pm 6pm
Friday 12pm 6pm
Saturday Closed Closed
Sunday Closed Closed
Address
Ubisoft
3rd Floor
Ranger House
Walnut Tree Close
Guildford
GU1 4UL
Website

0844 257 4580

Contact Ubisoft by calling 0844 257 4580 to reach the Ubisoft head office in the UK and receive customer support. Ubisoft is a French company which develops video games. It has studios in several countries and is the fourth-largest video game company in America and Europe. Ubisoft is the publisher of popular video gaming franchises like Just Dance, Assassin’s Creed, Far Cry, Tom Clancy’s, Prince of Persia, and Rayman.

Ubisoft Contact Numbers

Contact Ubisoft by calling the numbers below on weekday afternoons only.

Department
Phone Number Opening Times
Ubisoft
Customer Services
0844 257 4580 (Mon – Fri) 12pm – 6pm
(Sat – Sun) Closed
Ubisoft Store
0844 257 4581 (Mon – Fri) 12pm – 6pm
(Sat – Sun) Closed
Ubisoft Account
0844 257 4582 (Mon – Fri) 12pm – 6pm
(Sat – Sun) Closed
Ubisoft Club
0844 257 4583 (Mon – Fri) 12pm – 6pm
(Sat – Sun) Closed
Ubisoft Uplay
0844 257 4585 (Mon – Fri) 12pm – 6pm
(Sat – Sun) Closed
Ubisoft Complaints
0844 257 4586 (Mon – Fri) 12pm – 6pm
(Sat – Sun) Closed

Ubisoft Customer Services

Contact Ubisoft by calling 0844 257 4580 to connect to their UK customer services department. The team should be able to assist you with any enquiries about Ubisoft products. Find out about the latest updates for their big video game franchises, or learn about upcoming new releases. Check which platforms Ubisoft games are compatible with, whether you prefer to play games on your PC, a console, handheld, or mobile.

Ubisoft Store

The Ubisoft online store sells all of their available games, as well as merchandise. This includes clothing, accessories, figurines, replicas, artwork, and other collectibles for all of their major brands. Call 0844 257 4581 if you have a concern regarding the Ubisoft store. This could be about product stock, or delivery of your order. Call to get help with tracking your order, redeeming downloads, or returns and cancellations.

Ubisoft Account

Generally, players will need to create a Ubisoft account to make purchases on the Ubisoft store and play the games. Users can call 0844 257 4582 if they need assistance with their Ubisoft accounts. You should contact them for help if you are unable to log into your account. Or get help with linking accounts if you’re not sure what to do. Find out how to change your Ubisoft account username, password, or e-mail address.

Ubisoft Club

The Ubisoft Club lets frequent players get even more out of the games they love. Complete challenges to earn points, and redeem your Units by choosing from hundreds of rewards to customize your experience. Call 0844 257 4583 if you can’t connect to the Ubisoft Club or there is a problem with redeeming rewards. You can contact Ubisoft if you have other problems with the Club, such as weekly challenges or Ask Sam.

Ubisoft Uplay

To make their games even more accessible, Ubisoft launched the Uplay desktop app for PC games. This allows PC players to keep their Ubisoft games in one system, add friends, join the Ubisoft Club, and buy games in the Ubisoft store. There are trial games and original exclusive content available in Uplay as well.
Call Ubisoft on 0844 257 4585 if you need to report issues with Uplay, from game activation to discounts.

Ubisoft Complaints

In case you have a problem which Ubisoft fail to rectify when you contact them, you should press the issue and make a formal complaint. Call 0844 257 4586 to escalate your complaints and to check if they are resolving your support case. You might complain about a purchase, such as a delivery delay, or about a gameplay problem, like a glitch. You can also complain about the content of a game or make a legal query.

Other Ways to Contact Ubisoft

If you have a Ubisoft account, then you should simply sign in to create a support ticket. You can check the progress of an ongoing case or live chat with an agent if the launch button is available. Ubisoft operates a dedicated Facebook page and also a Twitter account for worldwide customer support. You can message them on these, or visit the community forums. Or write an old-school letter to the UK head office address.

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