All queries about Topps Tiles and its services can be answered here.
|Head Office||0843 596 3581|
|Complaints||0843 596 3582|
|Customer Service||0843 596 3583|
|Products||0843 596 3584|
|Delivery||0843 596 3585|
|Careers||0843 596 3586|
By calling the above numbers, we can connect you to those Topps Tiles departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.
|Topps Tiles||Opening Hours|
|Head Office||Mon-Fri 7:30am-6pm|
|Head Office||Topps Tiles (UK) Ltd,
Thorpe Way Grove Park,
Leicester, LE19 1SU
Topps Tiles is a British national retailer based in Enderby that was founded in 1963. Their first store was opened in Manchester, and there are now over 350 stores across the UK, with boutique format stores opened in London and the North West in 2014. Topps Tiles is the UK’s leading tile specialist that supplies tiles and accessories to help for refurbishing UK domestic housing. The group has grown to incorporate 1,500 specialist experts within their 372 stores.
When you decide to shop with Topps Tiles you’re introduced to a wide range of products to choose from, all of which can be perfect for decorating your home in the design that you’re looking for. With products like bathroom tiles, kitchen tiles, floor tiles, wall tiles, mosaic tiles, natural stone and tools & essentials you can be sure to find exactly what you wanted, as they offer the opportunity to create a perfect design for the room that you want to decorate. If you are unsure about the kind of tiles that you want to use for your room then you can easily browse all of the options that they provide, or you can search through their website specifically if you know what you’re looking for. All of their tiles are reasonably priced, and with plenty of accessories and tools available for when you buy your tiles and need a way to use them you can find everything that you might need when you shop with Topps Tiles. If there is anything else you need to know about the products that you can buy from Topps Tiles then you can call their customer services number above where you will be put in touch with a member of staff who can help you.
There are a lot of options that you can take if you have decided to order your tiles from Topps Tiles’ website, which you can browse before you purchase your order so that you can be sure you make the best decision regarding your delivery choices. If you choose to have your order sent to your nearest Topps Tiles store then you can collect your order for free, and the store will make sure to call you when your order has arrived. After this you will have 48 hours to pick your order up from the store, so make sure you’re ready to collect once Topps Tiles have called you.
Their standard delivery option allows you to have free delivery if your order reaches over £250, and is £20 if your order is under £250. You can choose the day you would like your order to be delivered as long as it is between Monday and Friday, and you will be able to choose a 2-hour time slot between 7am-6pm when you reach the checkout page, and the Topps Tiles couriers will make sure to reach you in your chosen time. If you would prefer your order to be delivered in out-of-hours time, then you will find that you will be charged £20 on any orders that reach over £250, but £40 for orders that are under £250. Once you reach the checkout page you will be asked to choose a delivery day between Monday and Friday that you would like your tiles delivered, as well as a time slot between 6pm-7am.
For weekend deliveries you will be charged similarly to those who choose out of hours deliveries, with £20 costs added to orders under £250 and £40 charges on orders under £250. You can choose for your delivery to arrive on either Saturday or Sunday, and your order must be placed before 11am on Friday for your delivery to arrive in time. If you would like to use Topps Tiles’ sample service then you can expect free home delivery of the sample tiles that you will be ordering. You can order up to six samples to look at, and the arrival of your tiles will be within 4 working days so you can make your decision quickly once you have received your delivery.
Each product that you order from Topps Tiles has a different delivery time than the others, which can mean that orders could arrive within a few days or a few weeks. You should be able to find how long the delivery period will be on the product page under the delivery section, so you can be sure to guess when your delivery will arrive. If there is anything else you would like to know about Topps Tiles delivery services then you should call their customer services team where all of your questions will be answered.
If you have decided that you would like to pursue a career with Topps Tiles, then there are so many options for you to browse within their company. Most people would only think about the retail possibilities that you could fill, as the faces that their customers see are some of the most important people within the company. To put yourself in the position of making sure that you’re providing customers with the best service you can as well as making sure they’re completely happy with their decisions is an important part of working for Topps Tiles, so they try to make sure that they hire people who are experienced in sales and managing customers, as well as someone who is happy to learn all they can about the products they’ll be selling as well as keeping customers happy.
But as well as working in a retail position, Topps Tiles need people to fill roles within the head office and distribution positions. In each of these job roles you will find yourself facing different tasks and responsibilities, but always maintaining the service and attitude that Topps Tiles are looking for. You can visit the Topps Tiles website to find out more about the roles and positions that you might be able to apply for, where you will be able to decide which job you think is perfect for you and apply for the position. When you visit their website you can also browse all of the perks that Topps Tiles think you can gain from joining their company. As a growing company that add 10 to 15 new stores to their size each year, they have managed to retain the feeling that it is a family-run company, and therefore have a wide variety of rewards that you can gain from working within their company. You also have the chance for learning and development within every role that you fill, which always offers the opportunity for promotion within your time with Topps Tiles. If you need to know anything else about the application process for Topps Tiles, or would like to know more about the rewards and development you can gain from the company before you apply for a job with them then you should call their customer services team where you will find a member of staff ready to help you.
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