Your browser does not support JavaScript!

Topps Tiles Customer Services Contact Number – 0843 178 3883

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Topps Tiles

Day Opens Closes
Monday 7.30am 6pm
Tuesday 7.30am 6pm
Wednesday 7.30am 6pm
Thursday 7.30am 6pm
Friday 7.30am 6pm
Saturday Closed Closed
Sunday Closed Closed
Address
Topps Tiles
Thorpe Way
Grove Park
Enderby
Leicestershire
LE19 1SU
Website

Home improvement can be stressful and expensive, so contact Topps Tiles for help with their products. You can get in touch with Topps Tiles in several ways. This page provides all of their contact information.

  • Business Name: Topps Tiles
  • Phone Number: 0843 178 3383
  • Opening Times: 7.30am – 6pm
  • Head Office Address: Topps Tiles Ltd, Thorpe Way, Grove Park, Enderby, Leicestershire, LE19 1SU
  • Website: www.toppstiles.co.uk

About Topps Tiles

Topps Tiles is a specialist retailer of tiles and relevant products in the UK. The first store opened in 1963 in Manchester. Over 50 years later, Topps Tiles is the leading tile specialist in Britain, operating between 300 and 400 stores. Topps Tiles has been a public limited company since 1997. The group incorporates 1,500 tile experts. They aim to provide excellent advice to help all customers with their decorating projects and renovations. Most stores are large, located in retail or industrial parks. Smaller Boutique stores launched with limited ranges in 2014. These Boutiques bring Topps Tiles products and expertise to the high street.

Topps Tiles Contact Numbers

Call any of these numbers to speak to a person at Topps Tiles on the phone.

Department
Phone Number
Opening Times
Customer Services
0843 178 3883
(Mon – Fri) 7.30am – 6pm
(Sat – Sun) Closed
Brochures
0843 178 3884
(Mon – Fri) 7.30am – 6pm
(Sat – Sun) Closed
Samples
0843 178 3885
(Mon – Fri) 7.30am – 6pm
(Sat – Sun) Closed
Delivery
0843 178 3886
(Mon – Fri) 7.30am – 6pm
(Sat – Sun) Closed
Trade
0843 178 3887
(Mon – Fri) 7.30am – 6pm
(Sat – Sun) Closed
Careers
0843 178 4001
(Mon – Fri) 7.30am – 6pm
(Sat – Sun) Closed

Customer Services – 0843 178 3883

Topps Tiles prides itself on world-class customer support, so call 0843 178 3883 whenever you need help from them. To make your project even easier, Topps Tiles developed some online tools to use on your own time. The Visualiser allows you to design a room with your chosen tiles to see how they might look. If you know which tiles you want, use the calculator to figure out how many tiles you need and how much they’ll cost. You will need to have your measurements ready. If you still need advice, call to receive support over the phone or arrange a free in-store consultation. Call to claim the Lowest Price Guarantee within 7 days.

Brochures – 0843 178 3884

The Topps Tiles brochure brings you updates on stock and style according to the latest trends. It can give you inspiration for your interior design. Call 0843 178 3884 to request a free brochure. Topps Tiles will only post brochures to addresses in the UK and Ireland. If you do not want to wait for a brochure to arrive, you can view the newest edition on the Topps Tiles website. You can even design your own brochure with all of the products on your ideas list. Topps Tiles will e-mail your personal brochure to you afterwards. This will make it even easier to compare the products. Call if you have any enquiries about a Topps Tiles brochure.

Samples – 0843 178 3885

Homeowners should take advantage of the Sample Service at Topps Tiles before ordering anything in full. Samples allow you to compare colours and patterns and see how they look with your interiors. It enables you to make a more confident final choice. You can order up to six tile samples and grout sticks with free delivery. If you have a problem with your tile samples or do not receive them, call 0843 178 3885. Topps Tiles can track them for you or send replacement samples. Return full sample tiles to a Topps Tiles store within 60 days to get a refund. Unfortunately, you have to order samples online, and not over the phone.

Delivery – 0843 178 3886

You will always receive a personal service at Topps Tiles. This is why when you order online, your nearest store will despatch the order, and a member of staff will call you within 24 hours to confirm your delivery time slot. They will also contact you if you choose store collection to let you know when you can come to collect your order. Please be sure to check the lead times in the product description before ordering, as some items can take up to a few weeks. Call 0843 178 3886 if there is an issue with your delivery. Submit an online refund form to cancel the order before despatch. After this, you must return the items to a store.

Trade – 0843 178 3887

Topps Tiles has a separate area of the website for tradespeople. You must register to view the prices and make purchases with exclusive discounts. The Rewards+ system allows traders to collect 200 points for every £50 they spend. Each point is worth 1p and is redeemable for in-store purchases. Traders can shop online or call to place an order and arrange a callback to pay later. Call 0843 178 3887 if you are a trader in need of assistance regarding a product or order from Topps Tiles. Learn about any upcoming trade events, such as the Roadshow or training days. You can also e-mail onlinetradinghelp@toppstiles.co.uk for help.

Careers – 0843 178 4001

Topps Tiles is a dynamic retail business, sourcing their on-trend and high-quality products from around the world. First-rate customer service in stores is what makes retail employees so important. The head office departments are always supporting all areas of the business, from finance to marketing. Logistics matters, keeping deliveries running to every Topps Tiles store from the two distribution centres in Leicester. It’s fine if you aren’t a DIY expert, you just need the passion to learn and keep developing in your career. You can search for vacancies online. Call 0843 178 4001 and ask for the recruitment team if you have questions.

Other Ways to Contact Topps Tiles

If you are a member of the public, reach out to Topps Tiles on their Facebook or Twitter pages. They also have Facebook and Twitter specifically for trade members. Support is available on social media during the same business hours above. If you don’t use these platforms, then stick to traditional e-mail. You can send e-mails to customer.services@toppstiles.co.uk whether you are a regular consumer or a tradesperson. For a faster response, try using the Live Chat. Sometimes it may be more straightforward to contact the Topps Tiles store directly. Find their details with the Store Finder. If it is necessary, write a letter to the head office.

Save time & money with our handy phone option guides

Ratings for the best customer services departments

The best deals and voucher codes for top UK companies