What You Really Get With Sheilas’ Wheels Car Insurance
When it comes to insurance, you want a company you can rely on. We take a look to see if Sheilas Wheels would really have your back in a crisis.
Quiz: Which Virgin Media Big Bundle Is Right For You?
Big Easy, Big Bang, Big Kahuna or Big Daddy? Take our quiz to see which Virgin Media package is right for you.
Make The Most Of Your Sky Sports Package With These Useful Apps
Here’s a rundown of the apps you need to make sure you get the most out of your Sky Sports package.
Are You One of These 6 Types of Customers?
We decided to take a closer look at the six main types of customers. Which one are you?
Virgin Media Broadband: Are You Getting What You Pay For?
If you’re paying big bucks and still experiencing recurring signal problems, slow internet speeds and channel interference with Virgin Media you’re certainly not alone and you deserve an explanation.
Infographic: Are You More ‘Dog’ Or ‘Cat’ When It Comes To Customer Service?
When it comes to Customer Service and getting what we want from it, every person is different. Take this quiz to find out if you’re more ‘dog’ or ‘cat’.
Everything You Need to Know About the NatWest Saver Cuts
Customers of NatWest, RBS, Halifax and Barclays have seen their Isa interest rates slashed. Here’s how you can respond to the cuts.
All You Need To Know About Cancelling Your Sky Subscription
With a little perseverance, forethought, preparation and probably a LOT of patience, cancelling your Sky subscription is indeed possible. But be warned – you’re in for one hell of a battle.
Changes To E.ON’s Tariffs And What It Means For You
E.ON was the first of the ‘Big Six’ gas and electricity suppliers to cut its standard tariff this month. Here’s what it could mean for you.
Poll: Have Self Service Checkouts Improved Our Shopping Experience?
Love them or hate them? Take a moment to let us know what you think of supermarket self checkouts.
How To ‘Be More Cat’ When It Comes To Customer Services
House cats know what they want and how to get it, which would make them a nightmare for customer service reps. Here’s how we can learn from them…
Your Guide to Getting Customer Service On Bank Holidays
Plenty of your favourite brands like M&S continue to operate on bank holidays, but there are one or two things to be aware of.
How To Get Freebies From Companies And Brands
Many companies give away free samples to promote themselves. Make the most of this marketing technique by following these tried and tested ways to get freebies.
4 Credit Cards That Reward You In The Right Way
By signing up to the right credit card, you could end up earning hundreds worth of free goodies throughout the year. Take a look at these from the likes of British Airways and Tesco.
Best Value-For-Money Contracts For The Most Popular Smartphones
When it comes to choosing a smart phone contract, it’s hard to know where to start. We’ve picked out some of the best deals, from Tesco Mobile to EE, that you’ll love.
5 New Fitness Crazes Being Offered At Gyms Near You
Many of us have vowed to get fit and lose weight this year, but by what method? Why not try these new fitness crazes being offered at centres near you.
5 Customer Service Resolutions You Should Stick To
Dealing with customer services can often leave us feeling exhausted and stressed. Reduce that stress in 2015 by making these customer service resolutions.
Losing Weight In 2015? Don’t Fall Victim to The Diet Pill Scam
Diet pills are currently one of the fastest growing scams on the internet, making a killing of £45 billion a year. Read what they are and how to avoid them.
Brands That Start Boxing Day Sales Before Christmas
With sales starting earlier than ever this year, you need to be on the ball. Here’s a selection of brands that are kicking things off early this Christmas.
What Customers Can Expect From 2015
2014 showed us that the industry is growing fast and customers are holding a lot of the cards. Here’s how we think 2015 looks set to pan out so far…
The Lowdown On Returning Unwanted Gifts This Xmas
If you know the rules, returning items is a breeze and can be done while you’re shopping in the Christmas sales. This guide might help you out.
Alternative Courier Services That Could Save You Time And Money
When we want to send any kind of parcel, we automatically think of Royal Mail. We take a look at some alternative courier services that could save you both time and money.
Slow Broadband Speed? Maybe It’s Time To Blame BT
Whether you’re a current BT customer or are just struggling with slow broadband speeds, the following tips might help you get more out of your package.
Groupon Vs. Wowcher – Who Will You ‘Deal’ With This Xmas?
Groupon was alone in the daily deal market for a while before Wowcher came on the scene, but is Wowcher a worthy rival? Let’s see what they’re both offering this Christmas.
The Energy Tariffs You Should Be Switching To This Winter
With winter upon us, these tariffs from EDF, First Utility and Sainsburys will bring warmth not just to your family, but your purse too.
How To Save Money On Your “Big Shop” This Christmas
Supermarkets are specially designed to make us spend money. Here’s how to beat them at their own game and truly save money on your shopping this Christmas.
These Self Defence Tips Will Ensure You Survive Black Friday Unscathed
Brands such as Amazon, Asda and John Lewis are gearing to release a new wave of tempting deals this Friday. We’ve put together a list of handy tips to ensure you stay out of harm’s way.
The Best And Worst Customer Service Of 2014
Customer service is important to any business or organisation. We review some of the best and worst customer service performances of 2014
PAC Codes: Your Guide to Switching and Ditching
The PAC code is your key to enjoying a brand new mobile provider whilst keeping the same handy phone number; whether you’re switching from Vodafone, O2 or any other mobile network.
The Secret Energy Saving Tips That You’re Not Using
We’ve rounded up the best energy-saving secrets to help reduce the amount you give to nPower, E.ON or any other energy provider. No costly investments required.
The Best Customer Reward Schemes You Need To Try
A handful of the best customer reward schemes we think every customer ought to try.
7 Steps to Make Sure Your Energy Complaint is Dealt With
When making a complaint to your energy provider it may often feel like your words are falling on deaf ears. However, there are methods by which you CAN make your voice heard.
The 7 Charges Regularly Confusing Customers
Are you regularly confused by those annoying surprise charges that seem to pop up wherever you go? We decided to dig deeper and explain their existence.
How to Stop Cold Calls from Ruining Your Life
We all know cold calls are an annoying fact of modern life. However, they don’t have to ruin our lives.
How Data Sharing is Affecting You (and what you can do about it)
Whether you know it or not, you’re giving companies like Netflix, Spotify and Google your personal details all the time. Learn the effects of data sharing here, and what you can do to protect yourself.
The EE Queue-Jumping Fee – Should You Pay?
The new Priority Caller service from EE has been labeled discriminatory, scandalous and even offensive in some circles. So we want to know…should you pay EE’s queue-jumping fee?
How to Avoid Shock Roaming Charges When You’re Abroad
We’ve all been there – overused our phone abroad and been hit with a huge bill on our return. We look at how to avoid those big data roaming charges whether you’re with Tesco Mobile, Three, O2 or EE.
The 7-Day Bank Switch – Does It Really Work?
Want to change your account for a smarter one? Read how to do the 7-day switch here, whether you bank with Barclays, HSBC, Lloyds, RBS or any other bank..
Companies On Our Red List This Month – July
Whether its getting their hands dirty to make a bit of extra cash, or pulling the wool over customers’ eyes with their newfangled advertising, read how Barclays, HSBC, Talk Talk and others have had a lot to answer for this month.
7 Money-Saving Consumer Hacks We Bet You Won’t Have Thought Of
Try these tips, tricks and loopholes to help you save money on ebay, train travel and much more. Use them again and again, and share them with friends! Or maybe not…