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Tesco: Customer Services Contact Number – 0843 557 4354

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Tesco

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 8am 8pm
Sunday 9am 6pm
Address
Tesco
Customer Services
Freepost SCO2298
Dundee
DD1 9NF
Website

Whatever your reason might be for getting in touch, you can contact Tesco seven days a week. From Tesco stores to Clubcards to home delivery, the Tesco team can help you. Contact Tesco using the details below.

  • Business Name: Tesco
  • Phone Number: 0843 557 4354
  • Opening Times: 8am – 8pm
  • Head Office Address: Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA
  • Website: www.tesco.com

About Tesco

The company Tesco PLC began as a market stall in 1919. The founder, Jack Cohen, created the name after buying a tea shipment from T E Stockwell in 1924. Combining those initials with the first two letters of his own last name created Tesco. The first Tesco store opened in Middlesex back in 1931. Since then, Tesco has grown into one of the largest retailers in the world. It is the leader in the UK grocery market. Today it operates over 6,500 stores. Tesco appeals to many types of shopper, from its Tesco Value range to Tesco Finest. It operates Tesco Extra, Tesco Superstore, Tesco Express, and Tesco Metro stores of varying size and location. The larger stores usually have petrol stations as well. Tesco also launched Tesco Bank in the UK and Tesco Mobile in the UK and Europe. The retailer offers online shopping with delivery or collection.

Tesco Contact Numbers

Check the opening hours for each helpline below to contact Tesco by phone.

Department
Phone Number
Opening Times
Tesco Stores Customer Services
0843 557 4354
(Mon – Sat) 8am – 8pm
(Sunday) 9am – 6pm
Tesco Head Office
0843 557 4354
(Mon – Sat) 8am – 8pm
(Sunday) 9am – 6pm
Tesco Clubcard
0843 320 9671
(Mon – Sat) 8am – 8pm
(Sunday) 9am – 6pm
Tesco Groceries
0843 596 3325
(Mon – Sat) 7am – 11pm
(Sunday) 10am – 10pm
Tesco Direct
0843 596 3326
(Mon – Fri) 8am – 11pm
(Saturday) 8am – 8pm
(Sunday) 10am – 6pm
Tesco Delivery Saver
0843 596 3327
(Mon – Fri) 9am – 7pm
(Saturday) 9am – 5pm
(Sunday) 10am – 6pm
Tesco Pay+
0844 249 2114
(Mon – Sat) 8am –8pm
(Sunday) 10am – 6pm

Tesco Stores Customer Services

For any enquiries about Tesco stores, call the Customer Services team on 0843 557 4354. Information on your nearest Tesco stores is available with the Store Locator. If you need more details, then call the store directly or check with Customer Services. The Tesco stores team can tell you the conditions of current promotional offers in stores. They can check stock for you and let you know if an item will be coming back or not. Call if you need technical support for something you bought from a Tesco store. You can also get advice on the in-store returns policy or chase a refund. Call the relevant helpline for help with online orders.

Tesco Head Office

Tesco has offices in a few locations such a Welwyn Garden City, Hatfield and Birmingham with Welwyn Garden City as the main head office. Tesco also has headquarters in Hong Kong with ‘hubs’ in seven countries to help operate all their stores through Europe and Asia. You can contact the Tesco head office by calling 0843 557 4354 to discuss a number of topics such as you would like to inquire about finding a job with Tesco whether that be in a store, in a Tesco office or Tesco call centre. You can also call the head office if you have some corporate questions such as you want to know about their code of business conduct or company number.

Tesco Clubcard

The Tesco Clubcard is a popular loyalty reward scheme for Tesco customers. They can earn points every time they shop at Tesco, usually 1 point for every £1 spent. Points will add up until you receive vouchers to get money off future shopping. You can also use vouchers to shop with Tesco Reward Partners and save money on food, travel, or the cinema. Clubcards also allow customers to use Scan As You Shop when they shop instore, which saves time. If you have a question about the Clubcard scheme, call 0843 320 9671 or fill out a form. Call for help with your points balance or redeeming vouchers, or if you have lost your card.

Tesco Groceries

The primary Tesco website is for ordering groceries. Tesco offers a wide range of food and drink, from fresh to frozen. You can order plenty of other things too, from baby wipes to cat litter to laundry detergent. There are always discounts and new deals happening every week to help customers save money on their shopping. Contact Tesco by calling 0843 596 3325 if you have a query about using the website or your existing order. Get help with placing or amending an order. Call to report any problems with delivery, or a disappointing product. You can reach the Tesco.com team through the online form or live chat as well.

Tesco Direct

Tesco Direct is the online ordering website for general merchandise. Technology, homewares, furniture, electrical appliances, garden and DIY items, clothing, toys, sports gear, flowers, gifts, and beauty products are all available from Tesco. Any time you have a question about a product on Tesco Direct, call Tesco on 0843 596 3326. Call if you have an issue with delivery or collecting your Tesco Direct order. You can also submit an online contact form, or use the live chat above it during its opening hours. Get more information about current offers on Tesco Direct, or help with eCoupons. Ask about the policy for returns and refunds.

Tesco Delivery Saver

Customers who order from Tesco for home delivery very often can benefit from a Delivery Saver plan. The subscription service allows customers to order one shop for free delivery or collection every single day of their plan. As long as the shop meets the minimum spend, you can save money on delivery. Plans range from £3.49 to £7.99 a month depending on the days you want to order shopping. Delivery Saver covers groceries, Tesco Direct, F&F clothing, and Wine By The Case. Call Tesco on 0843 596 3327 if you have a problem with your plan or account. Call to cancel if you decide not to continue after your free trial month.

Tesco Pay+

Tesco Pay+ (or PayPlus) is the rebrand of the PayQwiq mobile app. The Pay+ app allows users to pay for their shopping and collect Clubcard points with their phone. It is free to use and you don’t need to connect to the internet for it to work. If you have any problems using Pay+ then call Tesco on 0844 249 2114. They can answer any questions about managing your Pay+ account. Contact them if you have issues with cards, collecting points, digital vouchers, payments, refunds, or even security concerns. You can also e-mail Pay+ on pay-plus@tesco.co.uk, or tweet to the dedicated Pay+ Twitter account, @TescoPayPlus, for assistance.

Other Ways to Contact Tesco

Between the phone and the internet, it is very easy to contact the Tesco team. For those quick queries or complaints, the team is available on Facebook and Twitter every day. You can also contact the social media team by e-mail at online@tesco.co.uk. Or send an e-mail directly to the customer services team at customer.service@tesco.co.uk. Fill out the online customer services contact form instead, or use the live chat if you prefer. If you need technical support, use the online resources provided by Tesco. Notify Tesco of any security concerns on their websites by sending an e-mail to tesco.security@uk.tesco.com. If you would rather write a letter, see below for the address you should send it to. Anyone who wants to get a job at Tesco should visit their careers website to find out more about recruitment and apply for vacancies.

Tesco Postal Addresses

Contact Tesco by post using the address in the sidebar, or one of the following:

Department
Address
Tesco Stores Customer Services
Tesco Customer Service Centre
Baird Avenue
Dundee
DD1 9NF
Tesco Clubcard
Tesco Clubcard
FREEPOST
TESCO SCO 5043
Dundee
DD29XU
Tesco Direct
Tesco Direct
Customer Service Centre
Baird Avenue
Dundee
DD2 3TN
Tesco Delivery Saver
Delivery Saver Team
Tesco Customer Contact Centre
Baird Avenue
Dundee
DD2 3TN

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