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Tesco Mobile

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Tesco Mobile

Day Opens Closes
Monday 8am 9pm
Tuesday 8am 9pm
Wednesday 8am 9pm
Thursday 8am 9pm
Friday 8am 9pm
Saturday 8am 9pm
Sunday 8am 9pm
Address
Tesco Mobile
Tesco Mobile Limited
Dumers Lane
Radcliffe
Bury
BL9 9QL
Website

0843 557 3624

Tesco Mobile is a mobile phone operator and operates in the United Kingdom, Ireland, Slovakia, Hungary and the Czech Republic. The mobile network is operated by Tesco and uses o2 as its carrier. The network was first established in May 2003. Tesco have 4.6 million customers and hope to have more as they continue to expand. You can contact the Tesco Mobile costumer services by calling 0843 557 3624.
Department Contact Number Opening Hours
Customer Services 0843 557 3624 8am-9pm
7 days a week
Head Office 0844 826 0544 8am-9pm
7 days a week
My Account 0843 178 3439 8am-9pm
7 days a week
Help and Support 0843 178 3440 8am-9pm
7 days a week
Complaints 0843 178 3441 8am-9pm
7 days a week

Customer Services – 0843 557 3624

There are multible reasons you might want to call the Tesco Mobile customer services number such as to inquire about the different contract plans they have on offer at the moment, to see what new devices Tesco Mobile are offering to their customers or to discuss your upgrade options if you are already with Tesco Mobile. If you are with Tesco Mobile, you may have a contract that you are currently unhappy with or you might want to add additional features such as extra data or an international call plan. If you are unsure and would like some advice on purchasing a phone that suits you and your lifestyle, you can either call Tesco Mobile customer services on 0843 557 3624. You can also call the customer services department if you are having problems with your signal or other problems.

Head Office – 0844 826 0544

The Tesco Mobile head office is where the network operates out of and also where a number of staff are employed. If you want to find out more about a day in the life at Tesco head office then you can call 0844 826 0544. The head office number is available with any questions about the company or its history. You can also call the head office to inquire about working for tesco mobile such as any job availibility, job perks or you want to know about the application process for a job.

My Account –  0843 178 3439

If you have forgotten these log in details or you are hvaing issues logging into your account as well as if you need to change billing or payment information, you can call the account department on 0843 178 3439 and someone can help you gain access to your account or change your details. The account department is also available to call if you notice any unusual activity on your account and want to report it. Unusual activity might be a payment that you haven’t registered or a significantly higher bill than usual. It is important that you report this as soon as it happens because there might be an underlying issue that needs to be dealt with. If you want to change your tariff quickly and easily online, you can also call the Tesco Mobile account team on 0843 178 3439.

Help and Support – 0843 178 3440

The help and support department is availible to help you with anything that you might not understand on your mobile. The help and support from Tesco Mobile starts right from the beginning with their ‘getting started’ feature which essentially helps you to activate your new phone hassle free. It includes information and help with things like moving your sim over to a new device or beginning a new contract. It instructs you on how to do basic things like sending and receiving picture messages as well as helping you with more complex actions such as unlocking a phone or tablet from another network and using your phone or tablet as a wifi hot spot. Help and Support will also give you advice on how to securely protect your phone and it is important that you give them a call If you are unsure how to do this. The ‘device help’ section of the website allows you to select the model of your phone and will then tell you everything that you need to know about using that device. You might even find out things you didn’t even know possible. The page includes frequently asked questions from other users of the same phone and also has a live chat option if you need answers quickly. If you have some questions not mentioned on the website you can call the help and support line on 0843 178 3440.

Complaints – 0843 178 3441

If there is something that you are unhappy about or something that you feel they could do to improve, then please get in touch with the complaints line on 0843 178 3441 to report your concerns. You may have an issue that you want to raise with Tesco Mobile as a customer, whether it be that you received bad customer service, you have purchased a device from Tesco Mobile that is faulty, damaged or broken or you feel you have been billed wrongly or are continuously being billed wrongly. You might have problems connecting to wifi or your phone may run out of data quicker than it should, meaning it works slowly. The complaints line is a great way of addressing any issues you are having. If you are owed credit to your account due to being overcharged on your bill, this will be applied as soon as possible. If you have ordered a device for delivery and it has not turned up on time, or you have received the wrong order, you can also notify the complaints line on 0843 178 3441 to have the issue fixed as soon as possible.

2 Comments

Catherine mclean

I went into the big tesco for a contract phone the girl said she couldn’t do because my mum wasn’t with me I explained she was 81 and she fell she doesn’t go out so I asked her if I could let her speake to her but she kept going on about her job so I asked if I coul buy that was not a problem sold me the phone and took my mums credit card for the money the service wasn’t good I won’t shop at tesco so evey week I’m going to sop at another supermarket I could have stolen the lady’s credit card but it was my mums but I could have been a thief as long as she got the cash

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