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SSE Hydro

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for The SSE Hydro

Day Opens Closes
Monday 9.00am 5.30pm
Tuesday 9.00am 5.30pm
Wednesday 9.00am 5.30pm
Thursday 9.00am 5.30pm
Friday 9.00am 5.30pm
Saturday 9.00am 5.00pm
Sunday Closed Closed
Address
The SSE Hydro
Scottish Event Campus
Glasgow
G3 8YW
Website

The SSE Hydro is a major venue for live events in Glasgow and the whole of Scotland. If you ever need help from them, you can contact The SSE Hydro with this information. They are reachable by phone and e-mail.

  • Business Name: The SSE Hydro
  • Phone Number: 0844 248 2354
  • Opening Times: 9am – 5.30pm
  • Head Office Address: The SSE Hydro, Scottish Event Campus, Glasgow, G3 8YW
  • Website: www.thessehydro.com

About The SSE Hydro

The SSE Hydro is an indoor arena which opened in 2013. It was purpose-built to host larger events, with a capacity of 13,000. The venue gets its name from its primary sponsor, the Scottish energy company SSE. Within a few years, The SSE Hydro grew into the eighth-busiest arena in the world. The venue sells more than 750,000 ticket sales in a year, but the aim is to increase this to one million. It hosts live events like concerts and children’s shows. Popular artists usually include a show at The SSE Hydro in their UK tour dates. The SSE Hydro has also hosted sports games, awards events, and even televised political debates.

The SSE Hydro Contact Numbers

Contact The SSE Hydro on the helplines below with venue or ticket queries.

Department
Phone Number
Opening Times
Customer Services
0844 248 2354
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Tickets
0844 248 2355
(Mon – Fri) 9am – 5.30pm
(Saturday) 9am – 5pm
(Sunday) Closed
Accessibility
0844 248 2356
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Hospitality
0844 248 2357
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
SSE Reward
0844 248 2358
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Venue Hire
0844 248 2359
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed

Customer Services

Do you have some general queries about The SSE Hydro? Then connect to their customer services team by calling 0844 248 2354. They will be able to provide all the details you need to know to make your trip to the venue as stress-free as possible. This includes public transport access, car parking, options for food, and cloakroom facilities. The venue has several outlets offering fast food and bars serving alcohol. You might want to ask about other on-site facilities like baby changing, cash machines, Wifi, or medical support. Call to check the updated security policy if you are unsure what you are allowed to take into the arena with you.

Tickets

The official ticketing partner for The SSE Hydro is Ticketmaster. You can purchase tickets for events at the venue online via Ticketmaster. If you do this, you should contact them directly about any issues with your order. Otherwise, you can contact The SSE Hydro about ticket bookings by phone or in person at the venue box office. Call 0844 248 2355 to ask questions about bookings and ticket policies. In general, any tickets you buy are not transferable or refundable. You can call about a refund if your event is cancelled or delayed so you can no longer attend. Discuss the options for ticket collection and venue box office opening times.

Accessibility

Tickets for the accessible areas are not available to buy online. This is to avoid people who don’t actually need them buying these tickets. Booking by phone also means that the advisor can book the seats which are most suitable according to individual needs. Call 0844 248 2356 about accessible booking enquiries. You must inform the venue ahead of the event if you need to borrow a wheelchair or bring an assistance dog. Radar keys for the accessible toilets are available from the Information Desk or the stewards. People with hearing impairments can call to check if the infrared induction loop system is available for their event.

Hospitality

There are two different hospitality packages available at The SSE Hydro for a VIP experience upgrade. If you want a premium meal or to entertain guests in a private lounge, you can book with The Hydro Club or the Executive Suites. The suites have balcony seating with an exclusive drinks service. An upgrade to one of the hospitality packages will grant you early entry via a dedicated entrance. Annual memberships are available for The Hydro Club or leasing an Executive Suite. Call 0844 248 2357 with enquiries. E-mail the hospitality sales manager at lisa.forbes@sec.co.uk, or e-mail The Hydro Club at hydroclub@sec.co.uk.

SSE Reward

The energy supplier SSE offers benefits to its customers through the SSE Reward scheme. You can access presales to buy tickets 48 hours ahead of general sale for events at The SSE Hydro. When you attend the event, you can gain entry to the private SSE Reward lounges. Customers can relax here before and after a concert. You can book a table in advance to enjoy a pre-show meal. There are also exclusive competitions to win prizes through SSE Reward. SSE Energizers operate a Selfie Mirror photobooth at the venue on show nights. Call 0844 248 2358 with any enquiries about SSE Reward. Or you can e-mail ssereward@sse.com.

Venue Hire

Though it has a maximum capacity of 12,000 seats or 13,000 including standing room. The SSE Hydro has a flexible capacity. Their draping system can create a “short hall” for capacities of 5,000 or 7,000 or 9,000. There are three levels with different areas for seating. Retractable seating on Level 0 can allow increased standing room. The venue can arrange the floor plan to suit the event layout requirements. Call 0844 248 2359 to enquire about hiring the venue. Discuss the facilities for loading, rigging, power, crew catering, or dressing rooms. You can also speak to the marketing team about event promotion campaign packages.

Other Ways to Contact The SSE Hydro

The SSE Hydro has public profile pages on social media websites like Facebook and Twitter. You can use these platforms to send messages to customer services and read comments from other customers. They are also good sources for updates on events at The SSE Hydro. You can sign up for their mailing list too so that you never miss tickets going on sale. You can send all enquiries by e-mail to info@sec.co.uk and they will reply as quickly as possible. For e-mails containing feedback, they will aim to respond within 14 days. You may want to make complaints about pricing, staff behaviour, wait times, or the view and sound quality.

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