|Department||Contact Number||Opening Hours|
|Customer Services||0844 248 2354||9am-6pm|
|What’s On||0844 248 2355||9am-6pm|
|Visitor Information||0844 248 2356||9am-6pm|
|Venue Hire Enquiries||0844 248 2357||9am-6pm|
|SSE Rewards||0844 248 2358||9am-6pm|
In the event that you might need to get in touch with customer services at the SSE Hydro, you can call the number displayed above and a member of the team will help you with whatever you need. SSE Hydro customer service hopes that every visitor to the venue is satisfied with the level of service that they receive but there are a number of reasons as to why you might need to contact customer services if you have already visited the venue or are planning to visit. You might be unsatisfied with the customer service you received at the venue from a member of staff or you might need to call customer services because you think that you might have left belongings inside the venue. You may be planning a visit to the SSE Hydro and would like a little more information before you start your trip. Whatever the reason, the customer services line is available during the opening hours shown in the table above. The SSE Hydro, although recently built has some interesting history and facts behind it, so you can also call the customer services contact number for general information about the venue, including information on how it was built and what the plans are for the future both in terms of the building and the events that are due to take place. If you are looking for an event in particular and are struggling to find it on the website to book your tickets you can call customer services and they can find the details for you. If you are interested, there is a ‘quick facts’ section on the SSE Hydro website where you can read all about the venue as well as the events that they have hosted – past and present. Calling the customer services number is probably the quickest way to get in touch with the venue directly, but there are also ways of getting in touch using the website. Simply visit the ‘contact us’ category and select the topic you wish to get in touch about. Topics include ‘general enquiries’, ‘merchandise’, ‘feedback’ and ‘vacancies’. If you have filled out an online enquiry but have not heard anything back, please call the customer services contact number.
Being a large venue, there is always a lot going on at the SSE Hydro and you can find out everything you need to know about what is happening by heading to the website. If you know exactly what you want to look into, you can enter your keywords into the search bar, or alternatively, you can browse up and coming shows and events to see if there are any that take your fancy. From huge music artists to UFC fight nights, the SSE Hydro has something to suit the taste of everyone – there is also a great range of comedians including the likes of John Bishop. If you can’t find a show or event that you are looking for, call the contact number above. Once you have discovered your desired event, you can click the ‘find tickets’ option which will show you what tickets are available and on what dates. By clicking ‘find tickets’ you will be taken to the Hydro’s booking page. You can select how many tickets you wish to buy and also select what seats you would like from the available ones shown on the diagram on the page. Please note that seats in different areas of the arena are listed at different prices and if you are booking a particularly busy or popular event it might just be a case of booking what is available. The SSE website will always tell you the price of the ticket, including the admin fee so you are not misled when you go to book your tickets. You can also view more information about the artist before you book your tickets if it is your first time seeing them. For information and notifications about tickets that aren’t yet on sale, you can sign up to the SSE Hydro newsletter where you will receive exclusive offers and discounts for some of your favourite artists and shows, and you will also be kept in the loop about up and coming events, giving you the chance to buy tickets as soon as possible. If you are interested in finding out facts about the artists you are going to see you can also use the SSE Hydro website to view artist profiles, with the opportunity to sign up for a newsletter specifically for this artist. If you have signed up to any newsletters and now wish to unsubscribe then you can do so quickly by calling the number above.
If you are planning a trip to the SSE Hydro, you might like some information to help prepare yourself before you arrive. Arriving at the venue can involve stressful planning, for example, if you are travelling by car, it is difficult to know where to park or if you are planning on using public transport such as a bus, train or boat then you might want to know the nearest station to the Hydro to make your trip as hassle-free as possible. This information is easily accessed both by the visitor’s contact number or checking the SSE Hydro website. It is also worth knowing where the pickup and drop off points are if you are arranging lifts with a friend or planning to take a taxi. You can also find out what on-site services are available at the SSE Hydro, the main ones being the box office, the cloakroom, several ATM stations and baby changing facilities. There are also great on-site food and drink options including the Clydebuilt bar and restaurant serving fuss-free food from breakfast through to dinner, catering to all times of day and all ages. There are also outlets in the venue where you can quickly grab something to eat before or after a concert including Rocksalt serving traditional fish and chips as well as their new Pop-up concept, a restaurant and takeout venue that will change what it is serving, depending on what event is taking place at the venue. From Curry & Pakora to Burritos and Churros there is always an interesting selection here. For full food and drink information, visit the website.
The SSE Hydro is a venue that has a capacity of 13, 000. It is spacious and modern and could be the perfect place to host your event. Exact details and dimensions of the venue can be found at the SSE Hydro website as well as a lot of in-depth technical information so that you can have a good knowledge of the place before you choose to hire it out. SSE are committed to supporting their clients with their extensive marketing programme. They can create integrated and targeted campaigns to ensure your event is the best it can be. They are also serviced by well-known ticketing brand Ticketmaster. You can also receive social media promotion and extra support if requested. For more information or if you have any specific questions that you would like answering, please call the venue hire contact number.
Energy company SSE are partners with the SSE Hydro and offer a reward scheme to their customers which will give them access to a range of exclusive benefits. As an SSE customer, you will be able to take advantage of getting tickets 48 hours in advance from regular concert-goers as well as get complimentary access to the SSE Rewards lounges that are in the venue. There will also be competitions for the chance to win some exclusive, big prizes. If you are an SSE customer you can either call the rewards contact number above to find out how you can join the scheme, you can speak to someone inside the venue or you can call your energy company directly. If you have joined the rewards scheme but are having problems using it or have not received the offers and benefits that you are entitled to then please call the contact number above.
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