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Sofaworks: Customer Services – 0844 248 2937

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Sofaworks

Day Opens Closes
Monday 9am 7pm
Tuesday 9am 7pm
Wednesday 9am 7pm
Thursday 9am 7pm
Friday 9am 7pm
Saturday 9am 7pm
Golborne Point
Ashton Rd
  • Business Name: Sofaworks
  • Customer Service Number: 0844 248 2937
  • Opening Times: 9am-7pm
  • Head Office Address: Golborne Point, Ashton Rd, Golborne, Warrington WA3 3UL
  • Website:
Sofaworks customer services

Sofaworks was rebranded to Sofology in 2016, and is a brand that is based in the North West. Sofaworks sell sofas and chairs to a number of customers and frequently have sales throughout the year. Founded in 1982, Sofaworks was originally named CSL and was founded as an auction room set up in Lancashire England. From here, the company began a store chain business specialising in selling its own products to those in the North West of England. In the years since, the chain has opened many stores throughout the UK, and have paid for advertisements on television throughout the UK. Over 1000 people are employed by Sofaworks in the UK, and the fleet of delivery trucks totals over 40 trucks.

Other Sofaworks Connection Numbers

Department Number Opening Hours
Customer Services 0844 248 2937 9am-7pm
Head Office 0844 248 3284 9am-7pm
Sofa Collections 0844 248 3285 9am-7pm
Sofological Helpline 0844 248 3286 9am-7pm
Stores 0844 248 3287 9am-7pm
Delivery & Returns 0844 248 3288 9am-7pm
Complaints 0843 557 4860 9am-7pm

By calling the above numbers, we can connect you to those Sofaworks departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

Customer Services 0844 248 2937

If you would like to know more about a certain aspect of Sofaworks services, then this is the number to call. Someone from the customer services team will be able to help you with:

  • Information regarding finance options
  • Information on new stock
  • Information on a certain sofa or collection from Sofaworks

If you have a complaint to make, we suggest you call the head office or complaints numbers for Sofaworks, which can be found in the table above.

Head Office 0844 248 3284

Calling this number will connect you to the head office for Sofaworks. The address for Sofaworks head office can be found at the top of this page. You can call this number for different reasons, including if you would like to make a complaint regarding your experience with Sofaworks.

If you would like the number for your local Sofaworks store, then you can speak to a member of the Sofaworks head office team in order to obtain it.

Sofa Collections 0844 248 3285

With Sofaworks, you can find a range of collections to suit your colour preference, style, aesthetic and more. The majority of collections with Sofaworks can be found on the Sofaworks website. However, you can also view the majority of stock at your local Sofaworks store. This is great if you would like to try your sofa out and find the best deal for you and the best design to suit your needs.

The Vintage Collection with Sofaworks is ideal if you’re looking for classic sofas with a comfortable twist

Sofological Helpline 0844 248 3286

Sofology is all about finding the perfect sofa and furniture for you. Sofology experts will help you find the right colour, style, price and durability for your specifications. Sofaworks know that choosing the sofa for you is hard and that it can take time to find the best one. On the Sofaworks website, you can find the best sofa for you by viewing items based on colour and style. If you would like to see a certain sofa in a different colour or fabric, you can visualise this on the Sofaworks website by using the Sofology tab.

Club Sofology is a club that customers can join with Sofaworks. If you are a member of the club, you will be the first to find out about sales with Sofaworks, and you’ll be the first to see the new collections before they’re released to the general public. Members of the club are also welcome to come in for a cuppa at any time, simply mention that you are a club member and someone from the team will be happy to help. You will also receive invites to win tickets to the latest garden and home shows, along with tickets to the latest red carpet blockbuster.

With Sofaworks, you can find the best sofa for you without the hefty price tag. Sofology money means that you can buy your dream sofa on finance, paying off the price of the sofa in monthly instalments so that you can have your sofa there and then without having to save money. If your budget is low, you can your monthly repayments to the low end of the finance scale. Alternatively, if you can afford £100 a month this can also be arranged at your local Sofaworks store. Once you have found the best monthly repayment for you, you can pay your deposit and choose a delivery date for your sofa.

Stores 0844 248 3287

You can find Sofaworks stores all around the UK. Find the nearest Sofaworks store to you on the Sofology website today. Below is the head office address for Sofaworks if you would like to write a letter of complaint to a member of the team:

Golborne Point, Ashton Rd, Golborne, Warrington WA3 3UL

Delivery & Returns 0844 248 3288

With Sofology, you can order online, over the phone and in store. Once you have found the sofa you would like to buy, you can find the best delivery option for you. Delivery will be made on a day of your choosing.

Complaints 0843 557 4860

Call this number if you would like to make a complaint to a member of the Complaints department with Sofaworks in their head office centre. You can also make a complaint by writing a letter to the Sofaworks head office address at the top of this page, or by calling the head office contact number in the table above. You can complain to Sofaworks for a number of different reasons. For example, you are unhappy with the way in which your sofa has been delivered to you, you’re unhappy with the sofa itself, or you’re unhappy about the way you have been treated by Sofaworks staff.

If you are writing a letter of complaint to the team, we suggest you wait one month before calling this number in order to follow up your correspondence.

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