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All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Sky

Day Opens Closes
Monday 7am 11pm
Tuesday 7am 11pm
Wednesday 7am 11pm
Thursday 7am 11pm
Friday 7am 11pm
Saturday 7am 11pm
Sunday 7am 11pm
Sky Business
Grant Way

0844 826 8666

You can contact the Customer Services by dialling 0844 826 8666 where they can help with payments, your account, as well as Sky Box Office issues.

Sky Connection Numbers:

Department Contact Number Opening Hours
Customer Services 0844 826 8666 7am-11pm
7 days a week
Sky Box Office Contact 0844 826 8012 7am-11pm
7 days a week
Complaints Line 0844 249 2653 7am-11pm
7 days a week
Accounts Management 0844 249 2654 7am-11pm
7 days a week
Payments 0844 249 2655 7am-11pm
7 days a week

Sky Customer Services

There are many reasons you may want to contact the Sky customer services department such as discussing different TV, broadband, mobile or talk packages, if you need to cancel your Sky subscription, you want to discuss the programming with Sky such as a programme was on at a time which you consider to be unacceptable or indecent, you were offended by a programme’s nudity, violence, blasphemy, libel against the memory of the dead or you want to know information about a programme such as when it will be aired etc. Get in touch with the customer services department on 0844 826 8666.

Sky Box Office Contact

Phone the number 0844 826 8012 to get through to the customer service team who can help with the Sky Box Office. You might want to phone this number to book the next Sky Box Office Event, where you can add it to your next bill in either standard or HD definition.

If you have booked for a Sky Box Office programme to be watched on your Sky Box, but the programme is not working you can phone the number above to report the problem and get it amended quickly.

Sky Complaints Line

If you need to make a complaint against Sky, then you may find it helpful to call 0844 249 2653 to be directed to the Sky complaints department. The Sky complaints team will listen to your complaint and take appropriate actions, they may offer you some compensation for the issue or bad experience you have had with the company to keep your business. You will need any account information as well as your personal information such as name and date of birth and a thorough description of what the problem is or what happened during the negative experience.

Sky Accounts Management

You can contact the account management department if you want to discuss changing any subscriptions or packages you have with Sky such as what channels you have with your package or you want to add an extra package like Sky films onto your subscription, you need to change some of the details on your account like your name, address or billing details as well as altering an agreement or contract length.

In order to do all of that, you’ll need access to the accounts management service, which you can do by calling 0844 249 2654. A member of the team will be able to assist you in changing these details or adding a package to your subscription.

Sky Payments

You can contact the Sky payments department to discuss any payments that have not been able to be processed, you have some outstanding payments on your account, you need to change your billing information or you are due a refund/reimbursement and would like to check up on the payment or inquire about why you have not received it yet. You can get in touch with the Sky payments department by dialling 0844 249 2655 and a member of the team will be able to help you with any issues listed above or any other questions you have about your payment to Sky.

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