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Scottish Gas: Customer Service Contact Number – 0843 557 3861

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Scottish Gas

Day Opens Closes
Monday 8am 10pm
Tuesday 8am 10pm
Wednesday 8am 10pm
Thursday 8am 10pm
Friday 8am 10pm
Saturday Closed Closed
Sunday Closed Closed
Address
Scottish Gas
Scottish Gas Head Office
PO Box 227
Rotherham
S98 1PD
Website

Scottish Gas is owned and incorporated by British Gas. For services relating to Scottish Gas, you will need to contact the British Gas team in order to do so. You can contact different departments within Scottish Gas via the table directly below.

Scottish Gas Contact Numbers

Department Contact Number Opening Hours
Scottish Gas Customer Service Contact Number 0843 557 3861 Monday-Friday: 8.00am-10pm
Complaints 0843 658 0433 Monday-Friday: 8.00am-10pm
Accounts Helpline  0844 826 0232 Monday-Friday: 8.00am-10pm
Business Services  0843 557 3384 Monday-Friday: 8.00am-10pm
Emergency Helpline  0843 557 5016 Monday-Friday: 8.00am-10pm

Scottish Gas Customer Service Contact Number

To inquire about prices, gas plans, about switching from your current provider, or for more information on the services provided by Scottish Gas, call the customer service contact number for Scottish gas on 0843 557 3861. To make a complaint, or for information on another service from Scottish Gas, use the table found at the top of this page.

Complaints

If you are unhappy with the services provided to you by Scottish Gas, call the British Gas complaints line on 0843 658 0433. This line is direct and means that someone from the British Gas team will be able to help you as soon as they can. If this line is busy, which is can be at peak times, you will be placed on hold until a member of the team is free to talk with you.

Accounts Helpline

With help accessing or upgrading your account with Scottish Gas, you can call the accounts team on  0844 826 0232. Once you have an account with Scottish Gas, you will be able to check your monthly bills, submit a meter reading, book an engineer to fix a boiler or radiator and inform British Gas if you are moving home and would like to transfer your account. If you need to make a complaint about the services offered with your account, call the complaints line on the number found in the table above.

Business Services

Much like a home account with Scottish Gas, you can open an account for your business. With this account, you can submit a reading, call for an engineer and more. If you are having trouble accessing your account with Scottish Gas business services, you will need to call the business services team on 0843 557 3384. This line is direct, which means someone will help you as soon as they are available.

Emergency Helpline

If you suspect a gas leak, you will need to call the emergency team on 0843 557 5016. Not only will this number put you through to the emergency team, but it will put you at ease knowing that someone can help you as soon as possible. If you believe you are in danger, leave the house and wait until an engineer can get to you.

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