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Reading Festival Customer Services: 0844 248 2285

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Reading Festival

Day Opens Closes
Monday 9am 5pm
Tuesday 9am 5pm
Wednesday 9am 5pm
Thursday 9am 5pm
Friday 9am 5pm
Saturday 9am 5pm
Sunday 9am 5pm
Reading Festival
Festival Republic
2nd Floor
Regent Arcade House
19-25 Argyll Street
  • Business Name: Reading Festival
  • Head Office Number: 0844 248 2285
  • Opening Times: 9am-5pm
  • Head Office Address: Festival Republic, 2nd Floor, Regent Arcade House, 19-25 Argyll Street, London, W1F 7TS.
  • Website:


Reading Festival is owned by the Festival Republic, who also run Leeds Festival. The two have the same lineups spread over one weekend, and tickets can be bought on the Leeds/Reading festival websites respectively.

Other Reading Festival Connection Numbers

Department Number Opening Hours
Customer Services  0844 248 2285 9am-5pm
Head Office  0844 248 2286 9am-5pm
Line Up 0844 248 2287 9am-5pm
Tickets Helpline 0844 248 2289 9am-5pm
VIP Tickets  0844 248 2291 9am-5pm
Merchandise Helpline  0844 248 2293 9am-5pm
Complaints Number  0844 248 2289 9am-5pm

reading festival customer servicesCustomer Services 0844 248 2285

If you would like to make a general enquiry about Reading Festival, call this number and you will be transferred to the next available operator. From here, you can book tickets to the festival, and inquire about the bands and artists that will be performing throughout the festival.

Head Office  0844 248 2286

Calling – will connect you to a member of the head office team, who can help you with any assistance you may need. If you are a band and would like the opportunity to perform at Reading Festival, this is the number to call in order to request a slot. If you would like to do this, we suggest calling after the next Reading Festival to avoid disappointment.

If you would like to bulk buy tickets, this is also the number to call. An operative will be able to assist you further and ensure that your transaction goes smoothly.

Line Up 0844 248 2287

The line-up for Reading Festival changes every year. However, the general genre of music you can find here is indie and alternative. In past years, Reading has seen the likes of The Foo Fighters, Muse, Madness and Linkin Park grace its main stage. In 2017, the headline acts include Eminem and Bastille.

The full line-up for Reading Festival is released at the beginning of the year, with headline acts announced in the months before this. For up to date information on Reading Festival Acts, you can follow the festival on their social media pages such as Facebook and Twitter. Reading and Leeds can also be found on social platforms such as Snapchat.

Tickets Helpline 0844 248 2289

If you would like to purchase tickets for Reading and Leeds, but do not wish to do so online, then you can call the box office number using -. Doing so will connect you to a member of the team who can place your order for you.

Weekend Camping

This ticket includes camping, which means you will have to pay no extra to camp at your chosen festival site.

Weekend Camping Instalment

If you cannot afford the upfront cost of the weekend camping ticket, you can pay for the ticket in instalments over the period of a few months. This will mean that you can spread the cost of your ticket to coincide with payday.

Day Tickets

If you just like the look of a certain day at the festival, you can purchase just one day pass for a considerably less amount than the full weekend ticket.

Early Entry

These tickets ensure early entry to those with weekend camping tickets. You can enter the festival site on Wednesday, giving you time to get the best camping spec and experience camping two days before anyone else

Car Park Pass

This ensures you have parking spaces at either Reading or Leeds festivals. This is great if you’re travelling with a lot of items, and means that you bring a lot more with you when you arrive at the festival site.

Campervan Pass

If you would like to forgo the parking and would like to camp in a vehicle, this can also be done for a price. Prices for all tickets and passes can be found on the Reading Festival website.

Seat of Luxury

Only brought to Reading and Leeds in recent year, the Seat of Luxury is a pass to toilets that are not just holes in the ground. Passes for these toilets are limited, but with the pass comes your ticket to the high-tech toilet of the future. These toilets are fully staffed and come with hot running water, mirrors, hair dryers and straighteners.

You won’t receive your Seat of Luxury pass in the post. Instead, you will need to arrive with a proof of purchase (printed email will do!) and your ID. Once this has been done, you will be a wristband with which you can enter the Seat of Luxury area with.

reading festival customer services Merchandise Helpline 0844 248 2293

If you would like to buy merchandise in order to commemorate your time at Reading Festival, you can do so on their dedicated site for merchandise. Merchandise for the acts on at Reading Festival will be available to purchase from stalls around the festival site.

Complaints Number   0844 248 2289

If you would like to complain about an aspect of your festival experience, this is the number to call. You can also use this number if you would like to contact lost & found at either of the festivals. Items found will be taken to one place and destroyed or donated after a number of days if they are not claimed.

If you believe that your complaint has not been taken seriously and would like to take it further, you can call the head office for Reading and Leeds festival. A member of the head office team will be able to help you further.

More about Reading and Leeds Festivals

Both Reading and Leeds festivals began as rock music festivals. With bands such as Slayer playing the headline act in the 80’s, the festivals have come a long way with their acts. In 2017, Eminem is headlining the show, to the dismay of some hardcore fans. The festivals are held simultaneously over the bank holiday weekend in August, with Reading Festival taking place at Little John’s Farm, which can be found in central Reading.

Both festivals are camping festivals, however, day tickets can be bought for both. Some of the most famous acts to take to the stage over the festival weekend include Fleetwood Mac, The Cure, Radiohead, Oasis and The Rolling Stones.

The maximum capacity for both festivals is 75 000, and both include these stages within the festival grounds:

Radio 1 Stage – Artists that are “on the radar”
Dance Tent – For those who want to dance the night away to some club classics
Main Stage – Where the headline acts perform throughout the weekend
Lock Up Stage – For more hardcore bands
Festival Republic – More known for breakthrough acts in r&b and rap
BBC Introducing Stage – acts chosen by the BBC for their upcoming fame and sound – known to play on this stage include a range of bands from different genres.


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