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RBS

The contact number for Royal Bank of Scotland is available directly from their website at no or lower cost

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Opening Times for Royal Bank of Scotland

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 9am 5pm
Sunday Closed Closed
Address
Royal Bank of Scotland
36 St Andrew Square
Edinburgh
Scotland
EH2 2YB
Website

0844 248 2414

Contact RBS by calling 0844 248 2414 to get in touch with the Royal Bank of Scotland. RBS, or the Royal Bank of Scotland, is a retail bank which is part of the RBS Group. NatWest and Ulster Bank are also a part of this company. The Scottish bank also has branches in England and Wales and is separate from the Bank of Scotland in Scotland itself. The Royal Bank of Scotland offers personal and business financial services.

RBS Contact Numbers

Call the Royal Bank of Scotland on the following helpline numbers for RBS.

Department
Phone Number
Opening Times
RBS Customer Services
0844 248 2414
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
RBS Bank Accounts
0844 248 2415
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
RBS Loans
0844 248 2416
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
RBS Lost Card
0844 453 0259
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm
RBS Complaints
0843 178 5788
(Mon – Fri) 8am – 8pm
(Saturday) 9am – 5pm

RBS Customer Services

Contact the Royal Bank of Scotland customer services team by calling 0844 248 2414. You can call this number if you are interested in switching to RBS from another bank or if you are an existing customer. If you are interested in another financial service that RBS provides, you can call them to discuss it. You can also contact them to locate an RBS branch and find out about their facilities, or to report security issues.

RBS Bank Accounts

There are several types of personal bank accounts available at RBS. Current account holders can call RBS on 0844 248 2415 for assistance with their personal banking services. This includes internet banking and mobile banking as well as telephone banking. If you want to switch your account between different types of Reward accounts then contact RBS to find out how. You can also learn about the benefits of switching.

RBS Loans

For assistance with RBS personal loans, call 0844 248 2416. They offer regular loans, joint loans, and top-up loans from £1,000 to £50,000 for a variety of purposes. You can call if you want to check your interest rate, make an extra payment, or request a final settlement figure. They also offer mortgages for first home buyers or buy-to-let, and re-mortgaging or switching mortgages. You can phone for help with these loans.

RBS Lost Card

If your RBS debit card or credit card gets damaged and becomes unusable, then you will have to order a new one. You can do this in the RBS mobile app. If your RBS card is lost or stolen, then you need to report this to RBS immediately so that they can cancel the card and issue a new one as soon as possible. Call 0844 453 0259 to report an RBS lost card or to report potential fraud on your account from stolen details.

RBS Complaints

Should you have a complaint about a particular RBS branch, it is best to raise the complaint in person at the bank. For complaints about RBS online services, or any RBS product, call 0843 178 5788. You could provide feedback about any aspect of RBS customer service or make a formal complaint about a problem you have experienced with RBS. It is no longer possible to make PPI complaints to RBS after the deadline.

Other Ways to Contact RBS

It is most convenient to contact RBS over the phone and more secure to visit a branch for assistance. You can contact RBS customer services on social media for help, but you should not share your banking details in case of fraud. They should reply quickly if you send a message to RBS on Facebook or through Twitter. If you intend to write a letter to RBS then you could post it to the head office at the address shown to the left.

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