If you want to know how to cancel your Pretty Little Thing order you can find out how on this page. Pretty Little Thing is an online women’s fast fashion website.
Cancel Your Order Via Phone Call
The easiest way to cancel your Pretty Little Thing order is to call the customer care team. You can call the team on 0844 257 1025. Once you’re on the phone to the team you need to explain that you would like to cancel your order. You will be asked a series of questions regarding your order such as the order number, the confirmation number, your account details and the delivery details of the order. When you have given in all of these details you will be informed of whether or not your order can be cancelled, if it cannot, for example, it has already been dispatched they will give you instruction of how to return for free and get a full refund. If your order can be cancelled they will do it immediately for you and your refund will be sent to the card or PayPal account it was taken out of.
Returning Your Pretty Little Thing Order
If you were unable to cancel your Pretty Little Thing order you can easily send it back as soon as you receive it to receive a full refund. Pretty Little Thing has a few different options for you to return your products. You can use the Collect+ service to return your PLT order, you just need to go online and print your free returns label, repackage your items in the original packaging with all the labels and tags still attached, attach your Collect+ label to the front of your parcel over your address and take it to your local Collect+ store. To return your parcel via Royal Mail, print out your return label (there should be a free returns label in the bag if you have lost this your can print your own out), repackage the parcel and take it to your local post office to return. You can find other ways to return your parcel on the PLT website, the two explained above are the most straightforward and popular options.