Pounds to Pocket launched in 2010 and is always looking to improve its customer’s experiences when they purchase loans with their company. With thousands of satisfied customers (93% of those asked) and 9 out of 10 customers saying that they would recommend Pounds to Pocket to their friends, relatives and colleagues it is no surprise to find them as one of the UK’s most popular lending websites.
|Department||Contact Number||Opening Hours|
|Customer Services||0843 290 7104||8am – 9pm|
|Head Office||0843 290 7110||8am – 9pm|
|Complaints||0843 290 7103||8am – 9pm|
|Loans Contact Number||0843 290 7102||8am – 9pm|
|Rates and Terms Helpline||0843 290 7101||8am – 9pm|
For help with services, loans, rates and more, call the customer service contact number for Pounds to Pocket on 0843 290 7104. If you would like to make a complaint with Pounds to Pocket, or if you would like to speak specifically to someone from a certain department, use the dedicated numbers in the table at the top of this page.
The head office for Pounds to Pocket can be called directly on 0843 290 7110. This line has an automated message service, which will guide you until you are connected to the correct department for your needs. If you know the extension of the person you wish to speak with, there is a chance for you to enter this on this number.
If you’re unhappy with the service provided to you by Pounds to Pocket, you can make a complaint on 0843 290 7103. Making a complaint is simple, and this line can be used in order to chase up a previous complaint if you have made one.
There are many different considerations you may need to take into account when you’re applying for a loan with Pounds to Pocket, as every person may be applying for a different reason. With this, Pounds to Pocket ensure that there is always a solution for any kind of loan you might need. To find out more information on loans with Pounds to Pocket, call the loans team on 0843 290 7102.
By using Pound to Pocket’s Loan Builder, you can see how much your loan will cost you, as you can create loans that last between 6 to 12 months, and you can loan between £200 – £2000. The Loan Builder will show you your monthly interest rate by displaying how much each month’s interest costs, with each month addition having a lower interest rate. Along with their interest rates, there is a late fee of £15 if you miss your payment date and don’t inform the company you won’t be able to pay. Interest will continue to be charged for your loan starting the calendar day after the date of your missed payment at the same rate as your contractual interest rate. To make a repayment, or to discuss your loan further with a member of staff, call the team on 0843 290 7101.
Save time & money with our handy phone option guides
Ratings for the best customer services departments
The best deals and voucher codes for top UK companies