Your browser does not support JavaScript!

PayPoint Company Contact Number – 0843 596 3335

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Paypoint

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 8am 6pm
Sunday 10am 4pm
1 The Boulevard Shire Park
Welwyn Garden City
  • Business Name: PayPoint
  • Phone Number: 0843 596 3335
  • Opening Times: Monday – Friday: 8am – 8pm, Saturday: 8am – 6pm, Sunday: 10am – 4pm
  • Head Office Address: 1 The Boulevard Shire Park, Welwyn Garden City, Hertfordshire, AL7 1EL, UK
  • Website:
PayPoint Company Contact Number - 0843 596 3335


All information about PayPoint can be found here.

PayPoint Contact Numbers

PayPoint Numbers
Head Office 0843 596 3335
Customer Services 0843 596 3336
TV Licence 0843 596 3337
Bill Payments 0843 596 3338
Collect+ 0843 596 3339
Careers 0843 596 3340

PayPoint Head Office Opening Hours

PayPoint Opening Hours
Head Office Monday – Friday: 8am – 8pm

Saturday: 8am – 6pm

Sunday: 10am – 4pm

PayPoint Head Office Address

PayPoint Address
Head Office 1 The Boulevard Shire Park, Welwyn Garden City, Hertfordshire, AL7 1EL, UK

PayPoint Company Contact Number – 0843 596 3335

PayPoint is a system for paying bills in the UK, Romania and Ireland. PayPoint was founded in 1996 to help customers buy gas and electricity for their prepayment meters with cash in their local convenience stores. PayPoint allows cash payments to all of their 28,200 UK outlets, as well as at 500 in Ireland and 9,000 in Romania. The company revenue was around £212.6 million in 2016.

There are multiple ways you can contact PayPoint if you wish to reach them in some way. To call their Head Office simply call 0843 596 3335 where you will reach a member of their Head Office team. If you wish to leave your message electronically, you can email them on where your message will be read and reviewed as quickly as possible, with different needs being replied to by the relevant team. Finally, if you want to write them a letter regarding their services in some way you can send your letter to:

1 The Boulevard Shire Park,

Welwyn Garden City,


AL7 1EL,


where a member of the Head Office team will receive and reply to your letter in the most timely manner.

Bill Payments – 0843 596 3338

It’s so easy to pay your bills with PayPoint, as you can just find your nearest PayPoint location and pay over the counter. All you have to do is take a copy of your bill with you (any kind of bill – gas, electricity, TV licensing and media services) and from here you can start the transaction. After you have told the retailer what bill you want to pay, you can hand over your bill, card or meter key and they will handle the remainder of the transaction. It is advised that you keep hold of your PayPoint receipts as proof of purchase as the details will be important if you have any problems later. If you are unsure whether you can pay your bill at a PayPoint store then you can check your bill for the PayPoint logo, or call your provider or 0843 596 3338 to have your queries dealt with.

Collect+ parcels – 0843 596 3339

Collect+ is a package delivery and collection service that was founded as a merger between PayPoint and Yodel. The service lets customers sell and collect parcels at their local PayPoint store, with the service available through almost 6,000 of PayPoint’s retail stores. Most stores are open late 7 days a week, meaning you can send and collect your parcels with ease throughout the day. More than 300 online and multi-channel retailers collaborate with Collect+ like ASOS, John Lewis, Schuh, New Look, Boden, House of Fraser, ASDA Direct, Very, Estee Lauder, Fat Face, Urban Outfitters, BT 3 and Vodafone, as well as having the opportunity to sell your items on eBay.

If you want to find out where your nearest PayPoint store is that provides the Collect+ service, or you would like to ask questions about the delivery and collection process you can call 0843 596 3339 to be put in touch with a member of staff who can help you with any queries you may have.

eVouchers – 0843 596 3335

Within your PayPoint store, you can buy eVouchers for things like Xbox credit, Nintendo, Sony PlayStation and Spotify vouchers and much more which you can then redeem online. These make buying online that much easier if you don’t have a credit or debit card. All you have to do is visit your local PayPoint store where you can buy your chosen eVoucher at the till with cash. After you have received your receipt you can enter the code found on it online to redeem your purchase. EVouchers also provide payment opportunities for sites like Amazon, paysafecard and PokerStars.

If there is anything that you are unsure about with your eVoucher, please call 0843 596 3335 where a member of the team can answer any questions that you might have.

Prepay – 0843 596 3335

PayPoint offers multiple prepayment options to make sure the process of payment faster and simpler. For Prepay energy services, which help you top up gas and electricity on your prepay meter you can easily top up your card or key within one of their stores, as they are open til late every day of the year. PayPoint wants to make your payments as easy as possible, so they work with all PayPoint Company Contact Number - 0843 596 3335major gas and electricity suppliers, including: Agenda Computers, Airtricity, Bord Gais, British Gas, Budget Energy, E.ON, EDF Energy, Electric Ireland, EnviroEnergy, Energy Controls, Firmus Energy, First Utility, Green Star Energy, Insite Energy, ISTA, npower, OVO Energy, Power NI, ScottishPower, SSE, Switch2 Energy Solutions Limited, Utilita and Vital Energi.

There are also prepaid cards and eMoney services which allow you to make online and high street purchases without a credit or debit card. These make your shopping safe and secure if you don’t have a traditional bank or building society account. Your prepaid card can be topped up in PayPoint stores with cash and you can also find eMoney vouchers at over 29,000 PayPoint stores. there are several different kinds of prepaid cards, such as CitizenCard, prepaid Visa card, TST Prime card, Pockit, Prepaid Card Technologies (First PrePay/BlueCorner), Prepay Solutions Ltd (360 Money), Monese, Tuxedo, credEcard and Virgin prepaid cards. There are also multiple eMoney vouchers like 3V, paysafecard and PokerStars along with a range of gift cards for brands and stores like B&Q and iTunes. All of this shows a wide selection of ways PayPoint has provided for people to use these services.

If you have any questions surrounding the use of any of PayPoint’s prepaid services, you can call the PayPoint Head Office number on 0843 596 3335 where you will be put in touch with someone who is more than help to help you find the answer to anything you might be wondering.

TV Licence – 0843 596 3337

With PayPoint, you can buy, renew or pay for your TV licence in your nearest PayPoint store. If you need to renew your TV licence all you have to do is take your renewal letter into a PayPoint outlet and then you can pay for your renewal. It’s as simple as that and won’t take long to do. If you need to apply for a TV licence you can simply visit a PayPal store where they can issue you a TV licence on the spot. It makes your situation much easier if you can’t set up your licence online, especially if you don’t have a debit or credit card to make your payments from.

If you have your TV licence and want to find a way to pay for it in instalments, the TV Licensing Payment Card helps people pay for their licence in weekly, fortnightly or monthly payments that can start from around £5.60 per week. Once you have applied for this service you will receive a payment schedule showing how much you have to pay and when to pay it. With this, you can pay at any PayPoint store across the country. You can pay these TV licence payments in either cash or debit card.

If you have any questions regarding paying for or setting up your TV licence, you can call 0843 596 3337 to be put in contact with a member of the PayPoint team who will be able to help you in whatever way you need.

Mobile top-ups – 0843 596 3335

For those of us who haven’t dedicated our lives to paying off an endless mobile phone contract for all eternity, PayPoint stores offer a place for you to top up your phone’s credit. All it takes is a quick visit to your local PayPoint outlet, or you can invest in reusable calling cards or electronic gift vouchers that will do the job too. PayPoint are the leading network service provider to all UK mobile networks as well as many international services. The operators PayPoint work with are: 3, ASDA Mobile, Airtime, Banana Mobile, Bibitel, Blueberry, Boss Revolution Top Up, CTEXCELL, Co-Operative Mobile, Dialog-Vizz, Delight Mobile, Colchester United Top Up, Daventry Town Top Up, Celtic Mobile, CTEXCELBIZ, Econet Mobile, EE, giffgaff, GT Mobile, Go Mobile, Glo Nigeria, Hutchinson 3G UK Ltd, Icard Mobile, IDT Mobile, Infinity Voip, Kingdom Mobile, Lomo Mobile, Lebara, Lyca Mobile, MTN Overseas Top Up, Neon Mobile, Word Telekom, Sainsbury’s, Skype voucher, Roshan Vizz, RSPCA, Smart Pinot Mobile Top Up, T-Mobile, The People’s Operator, Talia Telecom, U’Top The Unified Top Up, Talk Home Mobile, Temp Talk, UK01, Vizz, YepINGO, Yout Top Up, White Mobile, Vectone Mobile, Victory Mobile, Virgin Mobile and Vodafone.

If you would like to ask any questions surrounding topping up your mobile phone you can call 0843 596 3335.

Careers – 0843 596 3340

If you are hoping to start a new career with PayPoint then there is never a better chance than right now. The company continues to grow rapidly, as they pride themselves on their positive workplace culture and their development of innovative payment solutions. When you visit their careers page they allow you to browse through their current vacancies, as well as giving an example of people who currently work with them. Along with listing their vacancies they also give an insight into what their values are, as well as listing their employee benefits, such as 25 days annual leave (plus bank holidays), life assurance of 3x annual gross salary and a free to use on-site gym among other things.

If you wish to apply for a job with PayPoint and have questions to ask surrounding the application process you can call 0843 596 3340 where any queries you have will be answered for you.

Save time & money with our handy phone option guides

Ratings for the best customer services departments

The best deals and voucher codes for top UK companies