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Passport Office (HMPO)

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Opening Times for

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday Closed
Sunday Closed
Address
Her Majesty's Passport Office PO Box 767
Southport
PR8 9PW
Website

0844 375 3126

If you would like to contact Her Majesty’s Passport Office you can phone the number 0844 375 3126 where they can help answer any questions you have about a passport application, fees, check the progress of an application and more.

Passport Office Contact Numbers

Expedia Number
Customer Services 0844 375 3126
Passport fees 0844 248 1754
Book an appointment 0844 248 1755
Check progress of application 0844 248 1768
Report a lost or stolen passport 0844 248 1769
Check whether you’re British before applying 0844 248 1772
Settling in the UK 0843 816 6087
Renewing your passport online 0843 816 6088
Complaints 0843 816 6089

Customer services

The customer service team at the Passport Office are available to help with your queries when you call the number 0844 375 3126. When you phone this number you find out information on the best ways to apply for your British passport.

You can phone this number to discuss the recent changes announced to stop the extended validity on new passports.

You might also wish to call this number to discuss the impact of travel after Brexit comes into place later this year, and the differences to what will happen with we end up with no deal or a deal in place when we leave the EU.

Passport fees

Call the number 0844 248 1754 to find out the different fees that apply when you make an application for a new passport, whether you’re renewing or getting your first passport. You can also find out the different ways you can make a payment for your British passport when you call the number above.

Book an appointment

To book an appointment with the British passport office you can phone the number 0844 248 1755, where they will offer you the next available appointment. If you have previously booked an appointment and would like to cancel it or make changes to it, you can also do this by calling the number above. Having an appointment is essential if you’re looking to get your passport issued quickly, after an appointment they can have your passport ready for you four hours after an appointment if you use the Paper Premium service.

Check progress of application

You can call the number 0844 248 1768 to get an update on where your passport application is currently at. This will give you an indication of whether they have received your passport papers, whether they’ve been accepted, and when it will be posted back out to you, giving you an idea of when to expect it to arrive.

Report a lost or stolen passport

To report a lost or stolen passport you can phone the number 0844 248 1769. When you call this number you will have to provide details about yourself, or the person whose passport has been lost or stolen.

If your passport has been lost or stolen whilst abroad, they will be able to give you details of the British Embassy you’ll need to visit in the country you’re in and what else can be done whether you’re travelling urgently or not.

Check whether you’re British before applying

To save time and money on applying for a British passport you can phone the number 0844 248 1772 to double check that you’re British and should be applying for this type of passport or something else.

Settling in the UK

If you would like information on settling in the UK you can phone the number 0843 816 6087, you can also phone this number for all other immigration enquiries you might have.

Renewing your passport online

It’s now possible to renew your passport online, and for more details regarding this you can phone the number 0843 816 6088. When you call this number they can answer any questions you have about renewing a passport online, as well as details on what you need to complete the application process.

Complaints

If you’d like to make a complaint about a British passport that has been issued to you, or the service you received whilst applying for it you can phone the number 0843 816 6089. Here they will be able to take details of your complaint and help you to get it rectified as quickly as possible.

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