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Pack and Send

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Pack and Send

Day Opens Closes
Monday 8.30am 5.30pm
Tuesday 8.30am 5.30pm
Wednesday 8.30am 5.30pm
Thursday 8.30am 5.30pm
Friday 8.30am 5.30pm
Saturday Closed Closed
Sunday Closed Closed
Address
Pack and Send
91-93 Kings Road
Reading
Berkshire
RG1 3DD
Website

0844 248 3428

For the stress relief of secure packaging and delivery all in one place, you might rely on Pack and Send. If you need to contact Pack and Send about anything, you can do so using their contact information below.

  • Business Name: Pack and Send
  • Phone Number: 0844 248 3428
  • Opening Times: 8.30am – 5.30pm
  • Head Office Address: Pack and Send, 91-93 Kings Road, Reading, Berkshire, RG1 3DD
  • Website: www.packsend.co.uk

About Pack and Send

Pack and Send began in Australia back in 1993, expanding into a worldwide brand since then. They have a chain of nationwide stores in Australia and New Zealand. In 2009, they began trading in the UK with shops run by franchisees. Businesses, householders, and tourists can all trust Pack and Send with packaging and transporting their goods. They can provide freight solutions for a single letter or a 1-ton consignment. They can send items domestically within the UK or internationally around the globe. The unique aspect of Pack and Send is that they provide bespoke packaging services as well as postal, courier, freight, and removals.

Pack and Send Contact Numbers

Contact Pack and Send on these customer helplines from Monday to Friday.

Department
Phone Number
Opening Times
Customer Services
0844 248 3428
(Mon – Fri) 8.30am – 5.30pm
(Sat – Sun) Closed
Packing
0844 248 3432
(Mon – Fri) 8.30am – 5.30pm
(Sat – Sun) Closed
Shipping
0844 248 3436
(Mon – Fri) 8.30am – 5.30pm
(Sat – Sun) Closed
Gold Service
0844 248 3437
(Mon – Fri) 8.30am – 5.30pm
(Sat – Sun) Closed
Complaints
0844 248 3439
(Mon – Fri) 8.30am – 5.30pm
(Sat – Sun) Closed
Careers
0844 248 3453
(Mon – Fri) 8.30am – 5.30pm
(Sat – Sun) Closed

Customer Services

Contact Pack and Send by calling their customer services team on 0844 248 3428 during the week. If you have browsed the website and know which service you want, ask for a quote. They can offer a price even if you choose not to go with them. If you do not know where to start with the shipping choices, explain what your situation is to an adviser. They will be able to give you guidance on which option is the best. This will include the best value as well as the speed of service. If you would prefer to discuss the options in person, call to enquire about store locations. They can give you all the details of your nearest Pack and Send store.

Packing

Why struggle with packaging a parcel yourself and risk damage in transit? Trust the packing to the Pack and Send professionals. They are experts at creating custom packaging solutions for even the bulkiest or most awkwardly-shaped items. Whether you are sending a computer or an antique, they can ensure that it arrives in perfect condition. They offer specialist packing including tailor-made boxes or crates, as well as their foam-in-place service. This prevents items from moving around and absorbs the shock of vibrations. Call 0844 248 3432 to ask about Pack and Send packing services, or to discuss a current packaging plan.

Shipping

The “Send” part of Pack and Send comprises of a variety of major freight operations. You can combine the packing and sending services, or just use Pack and Send for the delivery aspect. Urgent deliveries can go by air, while less urgent ones can go by road, rail, or sea. For international deliveries outside of Europe, it is the same. There are time-sensitive air cargo services or slower sea freight. If an item is high-value, you can even opt for the “escorted item” service. Whether you are a business or a consumer, you can call 0844 248 3436 for help with shipping services. They can offer same-day or next-day delivery, removal or relocation.

Gold Service

Gold Service is the loss and damage protection cover which is unique to Pack and Send. Obviously, experts at Pack and Send can pack your items securely. If you don’t choose a packing option, or even if you do, you can increase your peace of mind by opting for Gold Service protection. Just in case anything does happen to go wrong during distribution, this will at least give you financial cover. There are certain requirements for your goods to be eligible for the Gold Service. Call 0844 248 3437 to enquire about this service and check whether or not you can apply it to your shipment. Certain goods are excluded, as are certain destinations.

Complaints

Pack and Send will do their best to deliver a perfect service from start to finish. However, there is a reason they are called unforeseen circumstances. If anything does go wrong, Pack and Send will try to chase your booking and fix things as fast as they can. Call 0844 248 3439 to report ongoing issues and make a formal complaint about Pack and Send. This could be to do with pricing, late delivery, failure to deliver, or missing or damaged goods. Request a refund or compensation if they do not provide the full service they charged you for. Call the Gold Service helpline if you need to make a claim under Pack and Send’s protection policy.

Careers

Pack and Send are always looking to continue their retail expansion in the UK. Whether you are a graduate or have managerial experience, there could be a role for you. Pack and Send offer progression for careers in operations or corporate positions. They also offer franchise opportunities for the people who want to become business owners. To find out more about current vacancies or becoming a franchisee, call 0844 248 3453. They can put you in contact with a specific person to advise you. Even if there are no jobs listed online, you can register your interest. E-mail your CV to careers@packsend.co.uk for future consideration.

Other Ways to Contact Pack and Send

Without speaking to someone on the phone, you can still contact Pack and Send. Request a quote online and they will get back to you. If you want to check out the company or receive updates, follow their social media. Pack and Send do not frequently reply to customers on Facebook or Twitter. Sign up to the mailing list here for general updates about Pack and Send services. If you have an enquiry or need further support after making a booking, then send an e-mail to sales@packsend.co.uk. Media enquiries from members of the press or news outlets can go to marketing@packsend.co.uk. Visit a local branch for face-to-face help.

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