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On the Beach Customer Services – 0844 826 0543

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for On the Beach

Day Opens Closes
Monday 9am 5pm
Tuesday 9am 5pm
Wednesday 9am 5pm
Thursday 9am 5pm
Friday 9am 5pm
Saturday 9am 5pm
Sunday Closed Closed
On the Beach
On the Beach Limited
Park Square
Bird Hall Lane
  • Business Name: On the Beach
  • Phone Number: 0844 826 0543
  • Opening Times: 9am – 5pm
  • Head Office Address: On the Beach Limited, Park Square, Bird Hall Lane, Cheadle, SK3 0XN.
  • Website:

Based in the UK, On the Beach is a travel retailer that specializes in both short and medium stay holidays in Europe. You can purchase holidays with On the Beach on their website, which is easily navigated. Last year, the company sold holidays to over 1 million individuals in the UK.

The company was founded in 1995 as “On the Piste” after the company was bought by Thomson in 2008, the founders of the company focused their attention on On the Beach, their newly developed interpretation of their original company.

The company moved its head quartes to Manchester in 2008 in order to house its growing number of staff. It then expanded further in 2011, when the company purchased Resort Taxis, a firm to chauffer holidaymakers in companies such as Turkey and Spain. Resorts Taxis was also rebranded to On the Beach Transfers, as to match with the company name.

The company expanded again in 2012, when its 24 hours online support service was introduced. This is still available on their website.

Today, the company have headquarters in Sweden, and is currently listed on the London Stock Exchange.

More On the Beach Contact Numbers

Department Contact Number
Customer Services 0844 826 0543
Head Office 0844 453 0244
Holiday Enquiries 0843 557 5218
Bookings Helpline 0844 453 0244
Complaints Line 0843 557 5218
Careers 0843 557 5218

On the Beach Customer Service Contact Number 0844 826 0543

For more information on a specific holiday, would like some help with your On the Beach account, you or you would like to ask a more general questions, then we suggest you contact the On the Beach Customer Service Contact Number. Doing so will connect you to a member of the On the Beach team, who can help you with your reason for calling. on the beach customer services

If you have a specific question, someone from the Customer Service Number will be able to connect you through to the correct department. If you know what you want to discuss, you can use any of the relevant numbers displayed on this page.

If you would like to make a complaint to On the Beach about an aspect of their service, or their online service, you can use the table above to contact the On the Beach Complaints Contact Number. You can also learn about the Complaint department further down the page.

On the Beach Head Office Contact Number 0844 453 0244

With two offices in the UK and one in Sweden, On the Beach can be contacted on the number above. Calling the number will put you through the Cheadle office, which is known as their main head office in the UK.

You can use this number for a range of reasons. You may wish to speak to someone directly about an issue you are having with your booking, or you would like to register a concern about a booking you have made recently.

You can also contact the On the Beach head office by writing them a letter. To do so, simply address your envelope to the head office address, which can be found to the left of this page. Some from the head office at On the Beach will be in touch as soon as possible.

On the Beach Holidays Contact Number 0843 557 5218

On the Beach offer a range of holidays around the world. If you have a specific holiday request, or you’re looking for a particlur type of holiday, you can browse On the Beach’s category page, where they offer all types of holidays, including:

  • Cheap Holidays
  • Family Holidays
  • All Inclusive
  • Beach Holidays
  • Last Minute Holidays
  • Sel Catering Trips
  • Couple Holidays
  • LGBTQ Holidays
  • Water Park Holidays

You can find the full range on the official On the Beach website. Once you have found the holiday you would like to book, you can follow the instructions the screen and create an account with On the Beach. Once this has been done, you can purchase and pay for your holiday.

If you have questions regarding your holiday, or you would like to ask a question about a specific holiday, ring the number provided and be connected to a member of the On the Beach Holidays team.

On the Beach Bookings Helpline 0844 4530 244

If you would like to make a booking over the phone, or you have a question regarding a current booking you have made with On the Beach, you can use this number to speak directly to a member of the Bookings Helpline. From there, someone will be able to assist.

To make a complaint to On the Beach, you can use the Complaints number, which can be found on the table above.

Contact Number for On the Beach Low Deposit Holidays 0844 826 0543

With On the beach, you can pay for your holiday in low priced installments. This includes a low deposit, sometimes as little as £20pp for an amazing holiday. You can find all the information you need on low deposit holidays with On the Beach on their website. on the beach low deposit

You can also call the number above for more information on any low deposit holiday you have seen on the On the Beach website.

On the Beach Complaints Contact Number 0843 557 5218

For issues you might be having with your On the Beach account, or to make a complaint about an aspect of the service on the website, you can call the number above. Doing so will connect you to a member of the Complaints team at On the Beach, who can assist you further.

If you are having an issue with your On the Beach account, or would like to make a complaint about an aspect of the service provided to you by On the Beach, call the complaints line in order to take it further. If you have had an issue using this number in the past, you may be better suited ringing On the Beach Head Office. The number can be found in the table above, and calling will allow you to speak directly with a member of staff.

If you prefer to have a complaint in writing, you can address a letter to the On the Beach head office.

On the Beach Careers Helpline 0843 557 5218

You can find current job opportunities with On the Beach on their careers website. You can find jobs at all offices with On the Beach, and you can apply for any job directly from the website itself.

Once you have seen a job you like the look of, you can apply for it directly from the website itself. Clicking on “apply” will let you email recruitment directly. You can then add your CV and any other relevant information that you think will aid your application.

If you have not received a reply to your email within one month, you can call to find out the status of your application and what to do next.



Hi I have a book a holiday with yours all been paid for. I need to change one of me mates surname. I am meant to be also checking with Ryanair today. How do I go about doing that.


Why is in not show when you book at the Mediterranean in crete that you have to pay for fridge and air conditioning per day

Carole Bennion. Graham Bennion

Hi have just returned from Malta and most things were ok except the flight with Ryanair was crap it was late taking off plus the same on return also the transfer from hotel to Airport was an hour late if we can get up and ready to go then so should the transport we were hot and tired before we started ,,the hotel was a four star no way the food was meagre was the biggest complaint .
Also the car parking at luton was good We feel that the time given to retrieve the car was too short plus we had to pay extra for over running as we are O A P s then more time could have helped . But other that your service was excellent thankyou C & G

Devon Rhoades

What a joke of a website. Can’t call through to anybody can’t get through online on my bookings. In limbo A’s flights been canceled and can’t re arrange as no reservation number. Joke!


Anyone k ow what’s happening with monarch flights still to fly out? Are they arranging a different co pant or do we cancel whole holiday traveling north of Scotland flying form London with young child abroad no one been in contact to let us know if we will be stranded in London no holiday or what!


Absolutely disgrace of a company been waiting on a call since July regarding a horrible holiday it’s now near the end of October

George Ramsay

I’ve been waiting 2 months for my refund on cancelled Ryanair flights in September. I’ve contacted Ryanair direct and they said they paid you but I’ve still heard nothing . I’ve e mailed you countless times and had nothing back


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