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On the Beach Contact Number: 0844 826 0543

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for On the Beach

Day Opens Closes
Monday 9am 5pm
Tuesday 9am 5pm
Wednesday 9am 5pm
Thursday 9am 5pm
Friday 9am 5pm
Saturday 9am 5pm
Sunday Closed Closed
Address
On the Beach
On the Beach Limited
Park Square
Bird Hall Lane
Cheadle
SK3 0XN
Website

0844 826 0543

On the Beach is based in Manchester (UK), and specialises in offering holidays for a range of customers. In 2016, the company sold over 1 million holidays to customers in the UK and expands its services and client base annually.

On the Beach Contact Numbers

Department Contact Number
Customer Services 0844 826 0543
Bookings & Account Helpline 0843 557 5218
Head Office 0844 248 2256
Complaints 0844 248 2258
Holidays Extra Helpline 0844 453 0244

Customer Services

To inquire about a holiday, or to ask for information about changing a booking, call the customer service team for On the Beach on 0844 826 0543. Once calling this number, a member of the On The Beach team will be able to transfer you to a department who will be able to help you further.

If you are using this number to make a complaint, you may benefit from calling the complaints number on the dedicated line in the table at the top of this page. The line is direct, which means you will be put through to someone faster.

Bookings & Account Helpline

To make a booking, ammend a booking, or to cancel a holiday, call the Bookings & Account Helpline on  0843 557 5218. This number will put you through to someone who can help you. If you need to make a change to your booking, you may need to quote your booking or comfirmation number in order to make a change. This number will be found in your confirmation email.

Head Office

If you would like to contact the corporate side of On the Beach, you will need to call the head office team on  0844 248 2256. From here you will be transferred to the correct department for your needs. This number will put you through to marketing, PR and other department located in the On the Beach Head Office.

Complaints

To make a complaint about a holiday experience, hotel, holiday extra that you have booked, or about a specific member of staff, you can call the complaints line directly on 0844 248 2258. This line can become busy, and you may be placed on hold until a member of the team can assist you.

Holiday Extras Helpline

Along with holidays, you can book your holiday extras with On the Beach. Extras include car hire, airport hotels, resort transfers and airport lounges. You can book these online, or order them over to phone by calling the Holiday Extras team on 0844 453 0244. This number can also be used if you want to ammend or cancel a holiday extra with On the Beach.

14 Comments

Chantelle

Hi I have a book a holiday with yours all been paid for. I need to change one of me mates surname. I am meant to be also checking with Ryanair today. How do I go about doing that.

Reply
Macgregor

Why is in not show when you book at the Mediterranean in crete that you have to pay for fridge and air conditioning per day

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Carole Bennion. Graham Bennion

Hi have just returned from Malta and most things were ok except the flight with Ryanair was crap it was late taking off plus the same on return also the transfer from hotel to Airport was an hour late if we can get up and ready to go then so should the transport we were hot and tired before we started ,,the hotel was a four star no way the food was meagre was the biggest complaint .
Also the car parking at luton was good We feel that the time given to retrieve the car was too short plus we had to pay extra for over running as we are O A P s then more time could have helped . But other that your service was excellent thankyou C & G

Reply
Devon Rhoades

What a joke of a website. Can’t call through to anybody can’t get through online on my bookings. In limbo A’s flights been canceled and can’t re arrange as no reservation number. Joke!

Reply
Laura

Anyone k ow what’s happening with monarch flights still to fly out? Are they arranging a different co pant or do we cancel whole holiday traveling north of Scotland flying form London with young child abroad no one been in contact to let us know if we will be stranded in London no holiday or what!

Reply
Joanne

Absolutely disgrace of a company been waiting on a call since July regarding a horrible holiday it’s now near the end of October

Reply
George Ramsay

I’ve been waiting 2 months for my refund on cancelled Ryanair flights in September. I’ve contacted Ryanair direct and they said they paid you but I’ve still heard nothing . I’ve e mailed you countless times and had nothing back

Reply
Rasa Breiviene

Hi,
My booking reference is . I don’t know who did mistake but I need to change on the flight boarding pass my baby’s Silas Flynn birth date into 23/01/2017 immediately because my flight tomorrow.
Please let me know when change.
Thanks

Reply
Vanessa

Discusting service , updated us on change of flights 4 weeks before flight , have to children under 10 , that’s why we chosen day flights not 2 in the morning , poor and lacking customer satisfaction.
Then 2 weeks before holiday to be told going somewhere totally different , left it this long so we can’t change our flight and they still get there money .
Keeping no 1 happy .
Not helpful to stay on the phone and sort problems considering they have our money will be taking further and will need to compensate

Reply
dean jones

hi how can i add another person to our group of six flying from bristol on the 16th june on the 1805 flight to alicante and back on the 1415 from alicante to bristol staying at the vistamar appts we want to be on the same flights

Reply

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