Based in the UK, On the Beach is a travel retailer that specializes in both short and medium stay holidays in Europe. You can purchase holidays with On the Beach on their website, which is easily navigated. Last year, the company sold holidays to over 1 million individuals in the UK.
The company was founded in 1995 as “On the Piste” after the company was bought by Thomson in 2008, the founders of the company focused their attention on On the Beach, their newly developed interpretation of their original company.
The company moved its head quartes to Manchester in 2008 in order to house its growing number of staff. It then expanded further in 2011, when the company purchased Resort Taxis, a firm to chauffer holidaymakers in companies such as Turkey and Spain. Resorts Taxis was also rebranded to On the Beach Transfers, as to match with the company name.
The company expanded again in 2012, when its 24 hours online support service was introduced. This is still available on their website.
Today, the company have headquarters in Sweden, and is currently listed on the London Stock Exchange.
|Customer Services||0844 826 0543|
|Head Office||0844 453 0244|
|Holiday Enquiries||0843 557 5218|
|Bookings Helpline||0844 4530 244|
|Complaints Line||0843 557 5218|
|Careers||0843 557 5218|
For more information on a specific holiday, would like some help with your On the Beach account, you or you would like to ask a more general questions, then we suggest you contact the On the Beach Customer Service Contact Number. Doing so will connect you to a member of the On the Beach team, who can help you with your reason for calling.
If you have a specific question, someone from the Customer Service Number will be able to connect you through to the correct department. If you know what you want to discuss, you can use any of the relevant numbers displayed on this page.
If you would like to make a complaint to On the Beach about an aspect of their service, or their online service, you can use the table above to contact the On the Beach Complaints Contact Number. You can also learn about the Complaint department further down the page.
With two offices in the UK and one in Sweden, On the Beach can be contacted on the number above. Calling the number will put you through the Cheadle office, which is known as their main head office in the UK.
You can use this number for a range of reasons. You may wish to speak to someone directly about an issue you are having with your booking, or you would like to register a concern about a booking you have made recently.
You can also contact the On the Beach head office by writing them a letter. To do so, simply address your envelope to the head office address, which can be found to the left of this page. Some from the head office at On the Beach will be in touch as soon as possible.
On the Beach offer a range of holidays around the world. If you have a specific holiday request, or you’re looking for a particlur type of holiday, you can browse On the Beach’s category page, where they offer all types of holidays, including:
You can find the full range on the official On the Beach website. Once you have found the holiday you would like to book, you can follow the instructions the screen and create an account with On the Beach. Once this has been done, you can purchase and pay for your holiday.
If you have questions regarding your holiday, or you would like to ask a question about a specific holiday, ring the number provided and be connected to a member of the On the Beach Holidays team.
If you would like to make a booking over the phone, or you have a question regarding a current booking you have made with On the Beach, you can use this number to speak directly to a member of the Bookings Helpline. From there, someone will be able to assist.
To make a complaint to On the Beach, you can use the Complaints number, which can be found on the table above.
With On the beach, you can pay for your holiday in low priced installments. This includes a low deposit, sometimes as little as £20pp for an amazing holiday. You can find all the information you need on low deposit holidays with On the Beach on their website.
You can also call the number above for more information on any low deposit holiday you have seen on the On the Beach website.
For issues you might be having with your On the Beach account, or to make a complaint about an aspect of the service on the website, you can call the number above. Doing so will connect you to a member of the Complaints team at On the Beach, who can assist you further.
If you are having an issue with your On the Beach account, or would like to make a complaint about an aspect of the service provided to you by On the Beach, call the complaints line in order to take it further. If you have had an issue using this number in the past, you may be better suited ringing On the Beach Head Office. The number can be found in the table above, and calling will allow you to speak directly with a member of staff.
If you prefer to have a complaint in writing, you can address a letter to the On the Beach head office.
You can find current job opportunities with On the Beach on their careers website. You can find jobs at all offices with On the Beach, and you can apply for any job directly from the website itself.
Once you have seen a job you like the look of, you can apply for it directly from the website itself. Clicking on “apply” will let you email recruitment directly. You can then add your CV and any other relevant information that you think will aid your application.
If you have not received a reply to your email within one month, you can call to find out the status of your application and what to do next.
Save time & money with our handy phone option guides
Ratings for the best customer services departments
The best deals and voucher codes for top UK companies