Oh Polly is a UK based online women’s fashion boutique, their aim is to deliver fast fashion at affordable prices making it available for everyone. Their clothing is made to make you feel good as well as being sourced from ethical fair-trade factories that pay their worker’s fair salaries and gives them safe working environments and normal working hours, Oh Polly pride themselves on not using sweat shops and believes in giving back to the communities that help make their products so high quality. A portion of Oh Polly’s profits goes to their partner children’s charity The Brannerson Foundation, which operates in Cambodia and provides 2 hours of free schooling per day more than 150 children, 3 university scholarships, 7 full-time private school scholarships and family support to some of the poorest families in the community. Oh Polly work hard to be inclusive to all and have a range of sizes (4-16) giving everyone the chance to feel gorgeous. They sell everything from body hugging swimsuits to prom dresses keeping you up to date with new fashion trends and styles as well as keeping you looking amazing. In just 2 years Oh Polly has an income of around £4.7M and has built a large social media presence becoming a well-known fashion brand racking up 821k Instagram followers, 360k Facebook followers and 16k twitter followers.
|Department||Contact Number||Opening Hours|
|Customer Services||0843 596 3455||24hrs|
|Head Office||0843 596 3456||24hrs|
|Recruitment||0843 596 3457||24hrs|
|Delivery/Returns/Exchanges||0843 596 3458||24hrs|
|Business Enquiries||0843 596 3459||24hrs|
If you need to contact somebody on Oh Polly’s customer service team they have a contact us form on their website allowing you to message them and they will email you back, you may have to wait up to 24 hours for a reply. If you received no reply or need an answer immediately call the number listed above.
If you have questions about stocks or corporate information you should call the head office as customer services usually don’t have access to this information and will have to transfer your call. Oh Polly’s head office is a newly designed Glasglow penthouse office: 4/1, 106 Hope Street, Glasgow, Scotland, G2 6PH.
Oh Polly are always looking to expand and grow, if you are interested in applying for a job at Oh Polly keep checking the website careers section for new vacancies. Oh Polly employs around 80 people at their Glasgow office and has a revenue of around $6.2M. At the moment there are a few vacancies listed on the website such as:
Web Developer- Glasglow office
Normal working hours 9 am – 5.30 pm Monday-Friday, send CV and cover letter to firstname.lastname@example.org
Sample development manager- Abroad (China office)
Normal working hours 9 am – 6 pm Monday-Friday, full-time position with a minimum 1-year commitment with extensions available if mutually desired, send CV and cover letter to email@example.com
Office manager- Glasgow office
Normal working hours 9 am – 5.30 pm Monday-Friday, send CV and cover letter to firstname.lastname@example.org
Social Media Executive- Glasgow office
Normal working hours 9 am – 5.30 pm Monday-Friday, send CV and cover letter to email@example.com
If you have not received a reply to your application or would prefer to call Oh Polly the number listed above is for their recruitment department.
Oh Polly has multiple delivery options for the UK, Ireland and worldwide delivery.
Delivery times differ depending on your shipping options and where you live but they guarantee the UK next day delivery will arrive the next day if ordered by 4 pm.
If you have opted for UK next day delivery it will arrive before 1 pm the next day. Single item orders should arrive before 1 pm o the expected delivery day and multi-item orders should be delivered before 6 pm on expected day.
The returns address for Oh Polly is: Oh Polly, Unit 3, Durley Park Close, North Cheshire Trading Estate, Prenton, Wirral, CH43 3DZ
Returned items must be received by Oh Polly within 14 days of it being delivered for UK order and 30 days for international orders. To return an item you need to carefully repackage the items (please take into account that Oh Polly will not accept any items that show signs of being worn, damaged, have makeup/deodorant stains, pet hairs or no original tags attached.) fill in and package the returns form, if you have misplaced the returns form a written note with your information attached will be fine. Oh Polly recommend you use a postal service that you can track as they can not be held responsible for lost packages.
Oh Polly aims to process your return within 7 days of receiving it, in which you should receive a full refund or exchange. You should allow up to 10 days for Oh Polly to receive your package and they should send you an email when the package has arrived and another when your return has been processed. If you have not heard anything back from Oh Polly contact the number listed above.
If you have received a faulty or incorrect item message or call Oh Polly on the number above.
Oh Polly are very active on social media recognising the importance of having social media presence for fashion companies. They regularly post on Instagram, twitter and facebook links to these accounts can be found at the bottom of their website. For business enquiries about blog posts or promoting on social media email firstname.lastname@example.org, contact via the number listed above or direct message them on their social media accounts.
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