Contact the O2 Arena customer service team on the number 0843 557 4563 where they can assist you with queries you might have regarding tickets, venue hire, what to do when an event is cancelled and more. Find the relevant department and the number you need below.
|Department||Contact Number||Opening Hours|
|O2 Arena Customer Services||0843 557 4563||8am-6pm|
|Tickets||0843 557 4552||8am-6pm|
|Hire a venue||0843 317 9563||8am-6pm|
|Cancelled or postponed events||0843 317 9565||8am-6pm|
|Accessibility||0843 317 9566||8am-6pm|
|Lost Property||0843 317 9567||8am-6pm|
|Complaints||0843 317 9568||8am-6pm|
Speak to the O2 customer service team on the number 0843 557 4563 where they can answer questions about show times, discuss the other venues within the arena. They can also provide information about Disabled Access, the camera policy within the arena, and other details like parking at the O2 and cloakrooms.
To book your tickets over the phone for the O2 call the number 0843 557 4552. Here they will be able to find the best possible tickets available to you when you phone, you will need to make a payment with your card when you phone this number, so ensure you have your details with you.
If you have previously bought tickets for the O2 Arena and would like to discuss anything regarding them you can use this number to find out details regarding, such as when tickets will be sent to you.
If your tickets don’t arrive in the post, you can phone this number to find out the steps you need to take now.
If you have lost your ticket you can phone this number to get it sorted.
There are plenty of different venues within the O2 Arena, some of which can be hired out for events, to do this ring the number 0843 317 9563. Here you will be able to find out details about the capacity for each of the venues, the price for hiring them, as well as the packages available to you.
When you ring this number it’s advisable that you have a specific date for your event, as well as a rough guide of numbers, and the amount of time you’ll be expected to be in the arena.
If an event you have tickets for has been cancelled or postponed you can phone the number 0843 317 9565. When you phone this number you can find out if your tickets will still be valid or new ones will be sent out if the event is postponed.
In the case of cancellations you can find out when you can expect a refund and if there is anything that you need to do to get one.
If you have already booked parking at the venue, you can also use this number to find out about changing the date of it for the postponed event or get it cancelled and refunded if need be.
To check the accessibility that is available at the O2 you can phone the number 0843 317 9566. When you ring this number the team member can give you a brief overview of the different types of accessibility that are available and you can discuss the types that you may need putting into place.
The O2 Arena does offer BSL interpretation and you will need to book this in advance, you must give at least 28 days notice before your event, so arrangements can be made.
If you would like to contact the lost property at the O2 Arena you can phone the number 0843 317 9567. When you phone this number you can describe the item or items that you lost whilst at the Arena and they will do their best to hopefully locate your property for you. If the items are found you can arrange a time and date that is best for you to go and pick them up.
In some special instances, they might be able to take note of the items you have misplaced and get in touch with you if anybody finds them.
If you can remember leaving them in a specific venue of the O2 it might be best ringing them directly and checking if they’ve been handed in there.
If you would like to make a complaint about the level of service or the quality of the show that you have watched at the O2 Arena phone the number 0843 317 9568. Here they will be able to log your complaint, and hopefully, find the best resolution for you. It might take a little longer than just one phone call to get your complaint resolved, but they will aim to make it a priority and get in touch with you via the best method that you approve.
Save time & money with our handy phone option guides
Ratings for the best customer services departments
The best deals and voucher codes for top UK companies