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NEC Birmingham Customer Service Contact Number – 0844 248 2318

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for NEC Birmingham

Day Opens Closes
Monday 9am 6pm
Tuesday 9am 6pm
Wednesday 9am 6pm
Thursday 9am 6pm
Friday 9am 6pm
Saturday 9am 6pm
Sunday 9am 6pm
Address
NEC Birmingham
National Exhibition Centre
North Avenue
Marston Green
Birmingham
B40 1NT
Website

Whether you are an event organizer or a visitor, you might be looking for ways to contact the NEC. They are reachable using the contact information on this page. The NEC in Birmingham is open seven days a week.

  • Business Name: NEC
  • Phone Number: 0844 248 2318
  • Opening Times: 9am – 6pm
  • Head Office Address: National Exhibition Centre, North Avenue, Marston Green, Birmingham, B40 1NT
  • Website: www.thenec.co.uk

About the NEC Birmingham

The Queen of England officially opened the National Exhibition Centre in Birmingham in 1976. In the 40+ years since then, the NEC has become the number one exhibition venue in the UK. Today the venue offers 20 exhibition halls, 34 conference suites, and further outdoor spaces. The first ever event at the NEC was the International Spring Fair, which returns to the venue every single year. Around 500 events take place at the NEC throughout the year, with over six million people attending. There are 29,000 car parking spaces across the site. Shuttle buses run from the car parks to the exhibition halls and back throughout events.

NEC Birmingham Contact Numbers

Contact the NEC Birmingham any day of the week with the helplines below.

Department
Phone Number
Opening Times
Customer Services
0844 248 2318
(Mon – Fri) 9am – 6pm
(Sat – Sun) 9am – 6pm
Ticket Information
0844 248 2319
(Mon – Fri) 9am – 6pm
(Sat – Sun) 9am – 6pm
Disabled Access
0844 248 2321
(Mon – Fri) 9am – 6pm
(Sat – Sun) 9am – 6pm
Venue Hire
0844 248 2325
(Mon – Fri) 9am – 6pm
(Sat – Sun) 9am – 6pm
Exhibitors
0844 248 2328
(Mon – Fri) 9am – 6pm
(Sat – Sun) 9am – 6pm
Careers
0844 248 2329
(Mon – Fri) 9am – 6pm
(Sat – Sun) 9am – 6pm

Customer Services

Call the customer services team by dialling 0844 248 2318 to contact the NEC. Visitors may want to call in advance of their trip to check the security measures at the venue. Make sure you will meet the rules so that you can enter the venue without any issues. Plan ahead by checking the parking options and costs. Learn more about the availability of other facilities like cashpoints, phone charging, cloakrooms, or prayer rooms. The NEC offers free Wifi and plenty of toilets. If you have special dietary requirements, you should call and check your options for food or drink. There are hearty or healthy choices for every meal, plus tasty treats.

Ticket Information

There are events running all year round at the NEC. Sometimes multiple events are all happening on the same day. There is a huge variety of events, so there will be something for everyone. Food, cars, art, toys, construction, health, beauty, technology, TV, music – there are all kinds of conventions to choose from. If you can’t find the information you need by browsing the events list, call 0844 248 2319 to make enquiries about tickets. Many events are free to attend, but some require customers to purchase a ticket. The NEC sells tickets through its official ticketing partner, The Ticket Factory. Tickets are available from their site.

Disabled Access

The NEC is user-friendly and aims to be accessible to all customers. All levels of the NEC have wheelchair access via lifts. There are accessible toilets throughout the venue and a Changing Places toilet with extra features. Wheelchairs are available for free hire for Blue Badge holders, and scooters cost £15 per day to hire. The NEC advises that you pre-book mobility equipment to avoid disappointment. You can call 0844 248 2321 if you have any questions about accessible facilities. Find out how to get to the venue, or if you can bring an assistance dog. Let them know if you have any special requirements for visual or hearing aid.

Venue Hire

Besides exhibitions, the NEC is a flexible venue which organisers can hire for any event. They have space solutions no matter the size of the occasion. There are rooms with capacities from groups as small as 10 or less, up to 1000 people. There are suites for meetings, seminars, or conferences. Some rooms can offer natural daylight. All suites are soundproofed with Wifi. Some suites have a cloakroom, or a dedicated bar and reception area. These are ideal for parties, lunches, or receptions. Call 0844 248 2325 to book events at the NEC Birmingham and find out about the facilities available. You can check the guides for organisers.

Exhibitors

Exhibitors can call the NEC on 0844 248 2328 to discuss plans for their exhibition. Individuals might call to ask questions about their own stand. The NEC team can talk exhibitors through build and breakdown rules. They can even offer additional stand services, such as IT, utility mains access, security, cleaning, or food. You can also contact the sales team about these services at eventorders@thenec.co.uk. Check out the NEC suppliers directory for extra help with your stand. You can find some exhibitor guide documents available for download. Call if you are unclear on any exhibitor procedures, including delivery and parking.

Careers

The NEC Group has a low turnover rate and invests in the careers paths of its employees. Do you want to be one of them? You could join one of several teams delivering brilliant customer service and live events. From event management to marketing, there are various areas to utilize skills. You could work in rigging, Computer Assisted Design, IT, or the Safety, Food, and Fire team for Health & Safety. Search online to find and apply for vacancies with the NEC Group. Or you can call 0844 248 2329 to ask for more information about jobs at the NEC Birmingham. Find out what working there is like, or enquire about apprenticeships.

Other Ways to Contact the NEC Birmingham

To contact the NEC without phoning, you can reach out online. For general questions, you could ask them on Facebook or Twitter.  If you look around first, someone might have already answered your question. If you would prefer to ask privately, then send an e-mail to info@necgroup.co.uk for specific enquiries. For potential bookings, there are different contacts. Send an e-mail to nec-exhibitions@necgroup.co.uk if you have an interest in hosting an exhibition at the NEC. Or e-mail nec-conferences@necgroup.co.uk to book a conference. Contact media.enquiries@necgroup.co.uk to find out how to promote your brand at the NEC.

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