National Westminster Bank, more commonly known as NatWest, is a large retail and commercial bank that exists in the United Kingdom. The bank was established by the merger of two banks – the National Provincial Bank and Westminster Bank – in 1968.
|Department||Contact Number||Opening Hours|
|Customer Services||0844 826 8022||9am-6pm|
|Head Office||0844 453 0259||9am-6pm|
|Complaints||0843 178 3550||9am-6pm|
|Online Banking||0843 557 3646||9am-6pm|
|Mortgages Helpline||0843 290 7185||9am-6pm|
For advice on mortgages, credit cards, loans, or other services provided to NatWest customers, call the customer service contact number on 0844 826 8022. This line is automated and means that you will need to select the customer service number from the options given to you.
NatWest is one of the UK’s largest banks and covers multiple different kinds of financial services like credit cards, current accounts, loans, investments, mortgages and insurance. The Head Office for NatWest, based in London, is home to a range of departments that can help personal and business customers alike. If you know the person or department, you wish to speak to with NatWest, call the head office contact number on 0844 453 0259.
If you are unhappy with the service you have been provided by NatWest, or you would simply like to make a complaint about a branch or member of staff, call the complaints team on 0843 178 3550. Using this number will ensure that your complaint is registered.
With NatWest, Online Banking is simple, and you can take care of your accounts online in the following ways:
NatWest’s mobile app is available to all customers who have set up online banking and have a UK mobile number. The app was voted ‘Best Banking App’ in the British Bank Awards 2017 and offers the opportunity to check your balance, view your transaction details and pay new people without needing a card reader.
NatWest’s online banking service is available to all NatWest customers aged 11+ and allows them to check their balance and statements, make payments/send money, and manage & track their savings.
For more information on online banking, call the online banking helpline on 0843 557 3646.
When managing a mortgage you might find it is a complex situation to deal with. NatWest always offers a wide selection of mortgages for anyone who could be interested, from people buying their first home to anyone looking to remortgage their home from their existing mortgage provider and use NatWest instead. They also offer the chance for people to start mortgages for while they move home and also for buy to let properties. To find out more information on mortgages from NatWest, call the mortgage helpline on 0843 290 7185.
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