Money.co.uk was established in 2008 by Cris Morling and is the only independently run finance comparison website. Money.co.uk is an online financial comparison website allowing customers to make informed decisions when choosing banks, loans and insurance. Money.co.uk is owned by Dot Zinc Limited and is authorised by the Financial Conduct Authority for investments and mortgages. Money.co.uk also donates 10% of profits to charity every year, the charity often changes from year to year. Money.co.uk also runs social media pages, sharing information and tips about saving money, as well as running a blog on their website for guides for money related topics such as Business, News, Traveling and pensions.
|Department||Contact Number||Opening Hours|
|Customer Services||0844 248 3394||9.45am-4.30pm|
|Head Office||0844 248 3395||9.45am-4.30pm|
|Recruitment||0844 248 3396||9.45am-4.30pm|
|Advertising||0844 248 3397||9.45am-4.30pm|
|Business Enquiries||0844 248 3398||9.45am-4.30pm|
If you have a question about a comparison or you need to make a complaint contact the number above. Alternatively, you can follow money.co.uk’s complaints policies: to make a complaint about an issue with a comparison table you can email email@example.com with the name of your provider, the name of the product, the comparison table you found it in and the details of the issue. If you have an issue with a guide email the details of the issue and the name of the guide you have an issue with to firstname.lastname@example.org.
If you have had a problem with one of the companies mentioned on money.co.uk you should focus on the company itself and speak directly to the company you are having issues with as Money.co.uk is only a comparison site and is not involved with any companies listed on the site. If you are emailing Money.co.uk be aware that you may have to wait for up to 14 days for your issue to be resolved and on occasion longer than 14 days. If you feel like your complaint has not been dealt with correctly or has not been dealt with at all contact the number listed above to speak to someone on the customer service team.
Money.co.uk have two office locations, head office: The Castle, Cecily Hill, Cirencester, Gloucestershire, GL7 2EF and the London office: 160 Fleet Street, London, EC4A 2DQ. They recently moved into ‘The Castle’ giving the old building an amazing refurbishment. Head Office will be happy to answer any questions involving information of the website that customer services will not have access to such as profits etc. The new head office ‘The Castle’ is a stunning 17th-century castle that was used as a local base by the home guard in the second world war, which has now been refurbished with modern and fun decor. With bright colours, the hallways and rooms are a huge contrast to the gothic style building, perfect for a company that makes money comparisons and management easy and fun.
If you are interested in applying for jobs at Money.co.uk they have a jobs section on their website that they update frequently explaining their job availabilities. To apply go to the website, find the job you think you would fit into and click the ‘send us your CV’ button and email your CV to email@example.com or contact the number listed above to speak to directly to someone on the recruitment team. At the moment there are three job vacancies listed on the website: PHP Web Developer, Software Test Engineer and UX Researcher (senior) all at the new Cirencester location. For all of the jobs, you must show great development and interpersonal skills, the ability to work independently with your initiative, enthusiasm to work for the company and the desire to learn.
Money.co.uk do accept commissions from companies to be included in their comparisons (this does not mean they will lie to give that company more customers, they will still include companies that do not pay commission) but they do not give those companies higher rankings in the comparisons. Money.co.uk also allow advertising of companies and products via a banner at the top and bottom of their page. If you are another money comparison website or a company that thinks it would be beneficial to partner with money.co.uk call the advertising number above. If you are a company interested in being featured in their comparison tables, banners or would like to partner with money.co.uk, email firstname.lastname@example.org or call the number above to speak to someone in the advertising team. If you have any business enquiries that cannot be answered by customer service contact the business enquiries team via the phone number above. Please wait at least 48 hours for a reply to your email.
Money.co.uk may collect and store information about you such as your location, your email address, details of your insurance, some of your private information (postcode, phone number etc.), your purchases of financial products from the hyperlinks on their website and any other information you provide them when filling out their enquiry forms. Any information you enter into the enquiry forms may be shared with a third party to provide you with information about products or services you have requested. If you have entered your email for the comparison table email service, they will send you emails regarding the comparison tables and with your permission, they will provide your information to third parties to notify you of new products and services. You can also sign up for their newsletter service if you supply your email. You are agreeing to allow Money.co.uk to use your information for marketing purposes when entering your information and you are made aware of this before doing so if at any point you wish for your information to not be used you will be given the option to opt-out. Money.co.uk may also disclose information you have entered in connection with any legal proceedings or if they’re legally required to do so. Money.co.uk are registered under the data protection act 1998.
Out of 584 reviews, 475 people found Money.co.uk’s service excellent expressing views such as the site being very easy to use, extremely helpful and helped people save large amounts of money. On the other hand, 24 people out 584 reviews found their service bad, explaining how they had to repeat information multiple times, some information on the website being incorrect and misleading.
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