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Manchester City Council Customer Services Contact Number – 0843 596 3735

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Opening Times for Manchester City Council

Day Opens Closes
Monday 9am 6pm
Tuesday 9am 6pm
Wednesday 9am 6pm
Thursday 9am 6pm
Friday 9am 6pm
Saturday 9:30am 5:30pm
Sunday 10am 1pm
Manchester City Council
Manchester City Council
M60 2LA

If you’re trying to find a contact number to get in touch with Manchester City Council’s customer services team, then you can contact them by calling 0843 596 3735 for any questions or problems that you might have.

Manchester City Council

Manchester City Council is the local government authority for Manchester, that was founded in 1974. The council is composed of 96 councillors, which is three councillors for each of the 32 electoral wards of Manchester. Currently, the council is controlled by the Labour party, and many of the council’s staff are based at Manchester Town Hall.

Manchester City Council Customer Services

If you find that you need to talk to Manchester City Council’s customer services team for whatever reason, then you can easily reach out to them by calling 0843 596 3735. When you contact a member of the team this way they will be happy to answer any questions you might have about the council’s services, or help you if you’ve experienced an issue with the service you have received from the council.

Council Tax

If you are having a problem with your council tax or you are interested in the rates you are charged, or you would even like to know more about what your council tax is being used on, then you can contact the Manchester City Council customer services team on 0843 596 3736 and they will make sure to help you understand anything that you might want to know more about.


You may have found yourself interested in a career with Manchester City Council and may be looking to find out more about how you can apply for a position within their ranks. You might also be interested in finding out more about the kind of jobs that you can apply for with Manchester City Council, or how the application process goes, and if that is so then you can easily contact the Manchester City Council customer services team on 0843 596 3738 and they’ll be sure to get back to you with any information that they can offer.

Benefits & Support

If you’re receiving benefits or support from the council and would like to know anything about the support you’re receiving, or would like to register a problem that you’ve encountered with your benefits and support, then by calling the customer services team on 0843 596 3739 you will be put in touch with someone who can give you any information you might need and answer all of your queries.

Environmental Problems

If you’ve been concerned by any environmental problems that you think Manchester City Council would want to know about, then you can call their customer services number on 0843 596 3740 and a member of the team will be happy to listen to any comments that you might have. They will want to know all about any problems that the city is facing or any concerns you have about environmental standards, so call the customer service number if you would like to discuss your issues with them.

Roads, Parking & Transport

You might want to talk to the customer services team about any roads, parking or transport comments that you have. The customer services team will be very interested in finding out as much as they can about how the roads, parking and transport around the city is working, as Manchester city council members will want to ensure that the city is in the best condition it can be, so if there is anything you would like to say about them then you can call the customer services team on 0843 596 3741 and they will listen to all of your comments and complaints and see how they can fix it.

Manchester City Council Phone Numbers

Department Contact Number Opening Hours
Customer Services 0843 596 3735 Mon-Fri 9am-6pm
Council Tax 0843 596 3736 Mon-Fri 9am-6pm
Careers 0843 596 3738  Mon-Fri 9am-6pm
Benefits & Support 0843 596 3739  Mon-Fri 9am-6pm
Environmental Problems 0843 596 3740  Mon-Fri 9am-6pm
Roads, Parking & Transport 0843 596 3741  Mon-Fri 9am-6pm

Other ways to contact Manchester City Council

If you don’t want to contact Manchester City Council by speaking over the phone then there are other options for you to reach their customer services team. You can send them a letter to this address:

Manchester City Council
M60 2LA

and a member of the team will be happy to read and respond to any comments or queries that you might have as soon as they can.

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