MandM was created in 1987 in a bid to sell clearance stock at discounted prices. Headquartered in Herefordshire, you can call the head office at MandM on 0844 248 3294.
|Department||Contact Number||Opening Hours|
|Head Office||0844 248 3294||Monday-Friday: 8am-5pm|
|Complaints||0844 248 3291||Monday-Friday: 8am-5pm|
|Customer Service||0844 248 3292||Monday-Friday: 8am-5pm|
|Careers||0844 248 3293||Monday-Friday: 8am-5pm|
|HR||0844 248 3294||Monday-Friday: 8am-5pm|
|Accounts||0844 248 3295||Monday-Friday: 8am-5pm|
You can call the head office team if you know the person you wish to speak to, or if you would like to be transferred to another department. If you need to make a complaint, we suggest you call a member of the complaints team, information on that department can be found below. If you would like to write a letter to the head office staff, you can do so at the following address:
Customer Contact Centre,
If you would like to call the team, you can do so on 0844 248 3294.
To make a complaint about the level of service from the MandM team, about the quality of your items, or about the way in which an item arrived to you, call the complaint department directly on 0844 248 3291.
For general support, information on delivery and returns, or for assistance with placing an order, call the customer service team for MandM by calling 0844 248 3292. This line is automated, which means you can select the department you wish to speak to, or you can choose the customer service option once you hear it.
Whether you’re looking for a job in recruitment, HR, IT or delivery and sales, MandM has a range of jobs that you can apply for over on the careers website. Alternatively, you can call the team on 0844 248 3293 and speak to a member of the team.
If you work for MandM Direct, you may need to call the HR team from time to time. This can be for a number of reasons, for example, to mark an absence, talk to someone about your pay, or to request holidays. When you call this number, you will need to prove that you work for the team via your coworker ID. You can call the HR staff by dialling 0844 248 3294.
If you’re having a trouble with an order, accessing your account, or if you believe there has been suspicious activity on your account, call the accounts team on 0844 248 3295. From here someone will be able you help you access your account, or cancel any order made in your name without your permission.
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