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MandM Direct: Customer Services Contact Number – 0844 248 3294

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for M and M Direct

Day Opens Closes
Monday 9am 7pm
Tuesday 9am 7pm
Wednesday 9am 7pm
Thursday 9am 7pm
Friday 9am 7pm
Saturday 9am 5pm
Sunday 10am 4pm
M and M Direct
MandMDirect Ltd
Customer Contact Centre
Clinton Road
  • Business Name: MandM Direct
  • Phone Number: 0844 248 3294
  • Opening Times: Monday-Friday 9am-7pm, Saturday 9am-5pm, Sunday 10am-4pm
  • Head Office Address: MandMDirect Ltd, Customer Contact Centre, Clinton Road, Leominster, Herefordshire, HR6 0SP
  • Website:


MandM Direct: Customer Services Contact Number - 0844 248 3294

All contact information for MandM Direct can be found here

MandM Direct Contact Numbers

MandM Direct Numbers
Head Office 0844 248 3294
Customer Services 0844 248 3295
Complaints 0844 248 3293
Products 0844 248 3292
Delivery and Returns 0844 248 3291
Careers 0844 248 3289

MandM Direct Head Office Opening Hours

MandM Direct Opening Hours
Head Office  Monday-Friday 9am-7pm

MandM Direct Head Office Address

MandM Direct Address
Head Office MandMDirect Ltd,
Customer Contact Centre,
Clinton Road,

MandM Direct –  0844 248 3294

Founded in 1987, MandM buys clearance stock before selling it for discount prices.

They employ around 470 people and have their headquarters located in Leominster, Herefordshire. If there is anything you need to know about MandM Direct that you can’t find on this page then you can call any of the numbers you will find here to be put in contact with someone who can help you.

Products – 0844 248 3292

There is a wide range of products that you will find on MandM Direct that includes items for everyone, including branded products and products specifically for the time of the year.


In the men’s section in ManM Direct’s website, there is a variety of options that you can visit to find the deals you are looking for. You can search through footwear, clothing, accessories and top brands when you visit this section where you will find many options to search for the specific item you might need. In the clothing section, there are options like multipacks, formal wear, jackets & coats and t-shirts & vests, in the footwear option they have things like boots, flip-flops & sandals and football boots and in the accessories section, they have items such as bags, belts & wallets and underwear & socks. The top brands section includes all of the brands that men buy from MandM Direct the most and includes brands like Adidas, Converse and Diesel.


The sections in the women’s selection on the MandM Direct website are the same as those in the men’s section, with footwear, clothing, accessories and top brands being the options you can searchMandM Direct: Customer Services Contact Number - 0844 248 3294 through. However, each option includes different choices than you would find within the men’s section, as their footwear section includes options like canvas & plimsolls, running shows and slippers and their clothing section has options like dresses & skirts, playsuits & jumpsuits and sports bras. They also have vastly different accessories as this selection includes items like beauty, handbags & purses and underwear and nightwear, however, some of their top brands are similar to the men’s like Adidas and Converse, but also containing brands like Elle Sport and UGG.


The kid’s section in MandM Direct’s website contains slightly more options for browsing as they have to include options for both male and female children. They contain the typical options such as clothing, footwear, accessories and top brands but separate them into gender-specific categories to ensure that you can’t possibly put your little girl in something that is assumed to be made for little boys. The kid’s top brands contain different brands than you would find in the adult’s sections, such as Blush, DuFFS and Kangaroo Poo.


There are several selections you can find in the footwear section of MandM Direct’s website that reasonably covers all the kinds of shoe types that you will find within the website. You can browse through their trainers, sport footwear, shoes, boots and their top brands where you will find selections of all footwear that covers both men’s, women’s and children’s sections. Visiting this section makes it easier if you are just looking to specifically browse through their footwear section, especially if you are looking for a precise type of footwear that you can find in one of their sections.


If you visit the brands section on MandM Direct’s website then you will be met with the chance to look through all of the different brand selections that you can choose from. There is the MandM Direct: Customer Services Contact Number - 0844 248 3294opportunity to see the men’s, women’s and kid’s top brands to see the brands that people visiting the website have accessed the most, and you can also browse through all of the brands that the site holds, by searching through each brand’s a-z. This will give you the chance to find brands that you’ve never heard of before and purchase items from their selection at a discount price.

Delivery and Returns – 0844 248 3291

If you’re ordering an item from MandM Discount and would like to know more about the delivery and return processes then it is best to check here before you order for any information you may need. When you order your items, if your overall order comes to over £75 then you are eligible for free standard delivery. Other than this, standard UK delivery costs £4.49 and will take between 3-5 working days to reach your address, similar to orders from the Channel Islands that also take 3-5 working days and costs £5.99. Express delivery from MandM Discount which will arrive at your address the next working day after you ordered between Monday and Thursday before 7pm, will cost £5.99 (excluding bank holidays), and BFPO deliveries will take up to 30 days and cost £4.49. You can’t amend your delivery address after your order has been processed so if you won’t be home you can message MandM Discount and they will inform your courier to leave your parcel with a specific neighbour if that is what you’d prefer.

If you need to return your order from MandM Discount then you can either return it through Hermes or through the Post Office. When you order your delivery you have the option of adding a pre-paid Hermes return label for £1.99 at checkout, which can then be used to apply to your package if you feel the need to return your item. This way you can visit your nearest Hermes store and they will return the item for you. However, if you don’t purchase a Hermes return label then you can return your item through the Post Office by requesting a standard parcel delivery service and sending the parcel this way. You will have to pay for return this way. MandM Discount have a 28 day no quibble returns policy meaning up to 28 days after your receipted delivery date you can return your parcel to MandM Discount. If you are looking for a refund then you should wait up to 48 hours after receiving notification of your parcel being returned for the payment to be processed.

If you need to know anything else about delivery and returns from MandM Discount then you can call 0844 248 3291 where someone will be available to talk to you.

Careers – 0844 248 3289

If you are looking for a job with MandM Discount then it is easy to find the places to apply, as you can find a job vacancies pages on their website. There is a large variety of careers that you can pursue within MandM Discount for anyone who is looking for a job within the company, as you can search through many different positions and roles within separate sections of the company to find a role that fits you perfectly. With positions in places like merchandising, buying, IT, finance, contact centre, warehouse, creative, facilities, HR and marketing there is something for everybody and it means that you can easily find a place to fit in. It’s easy to apply for a job with the company and as there is so many opportunities for you to find a job within their ranks it should be easy for them to find a place for you. If you are looking for any more information on how to apply for a job with MandM Direct or you would like to know how your application has been received then you can call 0844 248 3289 where a member of the team will be ready to answer any questions you might have surrounding careers with the company.

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