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Lush Customer Services – 0843 2080 744

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Lush

Day Opens Closes
Monday 9am 5.30pm
Tuesday 9am 5pm
Wednesday 9am 5pm
Thursday 9am 5pm
Friday 9am 5.30pm
Saturday 9am 5pm
Sunday 10am 4pm
Unit 22-23 Dolphin Quays
BH15 1HU

Lush is a cosmetics company which is based in the UK. Now selling internationally, the company is famous for their cruelty-free products, as well as their ethical approach to plastic packaging. To contact the head office for Lush here in the UK, call 0843 2080 744 and someone will be able to help you further.

Lush Contact Numbers

Department Contact Number Opening Hours
Head Office 0843 2080 744 Monday-Friday: 8am-5pm
Complaints 0843 208 2398 Monday-Friday: 8am-5pm
Customer Services 0843 208 2399 Monday-Friday: 8am-5pm
Accounts 0843 208 5636 Monday-Friday: 8am-5pm
HR 0843 208 5637 Monday-Friday: 8am-5pm
Media Relations 0843 208 5638 Monday-Friday: 8am-5pm

Head Office

The Head Office for Lush here in the UK is based in Poole. This is where all of the products that lush create are made and shipped from. If you would like to contact the head office team directly, you can do so by calling 0843 2080 744. This line can be busy, but when a member of the team can assist you further, they will do so.

If you’re interested in corporate events, please contact the Media Relations team, who can be contacted on the corresponding number in the table above.


Lush has a duty to their customers to provide ethical and beautiful products. If you’re not happy with your purchase, you can call the complaints line for Lush on 0843 208 2398. This line is open for enquires about delivery, returns and refunds. If you would rather email the company directly, you can do so via

Customer Services

If you would like to inquire about a product with Lush, or if you would like to discuss something else with the customer service team, call the Lush Customer Services on 0843 208 2399. This line is automated, however, someone will be able to help you once you have selected “Customer Services” from the list given to you.


If you have an account with Lush online and would like some assistance with making an order, you can call the accounts line on 0843 208 5636. This line can also be used to inquire about deliveries.


If you work for Lush and would like some assistance with your pay, with payroll or regarding another matter, call the HR team on 0843 208 5637. 

Media Relations

If you work for a magazine, or you would like to inquire about a new range of products, you can call the media relations team on 0843 208 5637. This number should only be used if you are a member of the press, a blogger, or someone wishing to inquire about a press release from Lush here in the UK.

One Comment


I was in your store at breahead Glasgow I’ve never been in store before or ever bought any lush products so as a first time customer I had the most amazing time ever your staff where just amazing I think the girls names where Emma and Erin they were the nicest girls ever and never left my side help me the whole time I was in store amazing service and thanks to just them 2 girls I will most definitely be back very soon the products the secleted for me where out of this world and my skin has never felt so good I suffer from bad dry skin and I can’t believe the diffence in my skin in just a few days I thank your staff and the girls for helping me and give me the best shopping experience ever I left the shop feeling so satisfied and happy so thanks again to your team and I know have found my new fav place to shop Xx


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