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JustFab

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for JustFab

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 10am 6pm
Sunday 10am 6pm
Address
JustFab
38 St Martin’s Lane
London
WC2N 4ER
Website

0843 178 5097

Phone the JustFab customer service number on 0843 178 5097 to speak to the team about shopping on their site, their returns and exchange policy, their Loyalty programmes and VIP Membership.

JustFab Contact Numbers

Contact JustFab for support with their services using these phone numbers.

Department
Phone Number
Opening Times
Customer Service
0843 178 5097
(Mon – Fri) 8am – 8pm
(Sat – Sun) 10am – 6pm
VIP Membership
 0843 178 5098
(Mon – Fri) 8am – 8pm
(Sat – Sun) 10am – 6pm
Delivery
 0843 178 5099
(Mon – Fri) 8am – 8pm
(Sat – Sun) 10am – 6pm
Returns and Exchanges  0843 178 5101
(Mon – Fri) 8am – 8pm
(Sat – Sun) 10am – 6pm
 VIP Loyalty Programme  0843 178 5102
(Mon – Fri) 8am – 8pm
(Sat – Sun) 10am – 6pm
 Complaints  0843 178 5103
(Mon – Fri) 8am – 8pm
(Sat – Sun) 10am – 6pm

Customer service

Speak to the customer service team at JustFab on the number 0843 178 5097 where you can get answers to questions about using your member credit, cancelling and changing your order and skipping a month.

When you phone this number explain whether you’re a VIP member or a guest user of the site.

If you’re having trouble getting into your JustFab account you can phone the number above to find out what the problem is and get it rectified. You can also use this number to find out the payment options available to you, and find out if it’s possible to use a different card for one month and then another card on a different month.

If you need help with the sizing on JustFab you can use this number to find out which size your body is best buying.

VIP Membership

Phone JustFab to make queries about their VIP Membership on the number 0843 178 5098. You can use this number to cancel your JustFab VIP Membership or to skip a month and avoid a £35 fee.

Delivery

Find out if JustFab delivers to your address by phoning the number 0843 178 5099 and telling them your postcode. When you do this you can get an estimated time of arrival, depending on which delivery option you choose at the checkout.

You can also use this number to find out how much delivery is with ordering through JustFab.

If you’ve like to track your delivery you can phone the number above and provide the consultant with your order number, they’ll then be able to tell you when you can expect your order to arrive.

Returns and Exchanges

If you’d like to find out how you can return or exchange an item you’ve ordered through JustFab you can phone the number 0843 178 5101. When you phone the number they can tell you their returns policy and how long you have got to return an item, and how you can do it.

JustFab can organise a returns pickup for you, you can do this whilst you’re on the phone to them. If you’ve previously arranged a returns pickup and missed it, phone this number to get another pickup with your returns provider organised.

VIP Loyalty programme

Speak to the JustFab team about the VIP Loyalty programme when you phone the number 0843 178 5102. Calling this number can help you sort any problems you are having with the VIP Loyalty programme, and they can answer questions about redeeming your loyalty points and how many you earn from each purchase. You can also use this number to find out when your loyalty points are due to expire, because they don’t last forever. As well as earning points when you make purchases, there are other ways to earn points too, find out the best ways to do this when you call the number above.

Complaints

To file a complaint with JustFab about the service you received or a product you have bought you can phone the number 0843 178 5103. When you phone this number the fashion consultant on the line will aim to resolve your complaint and come up with a suitable solution whilst you’re on the line, but in some cases, it might take a little longer to investigate and they’ll aim to get back to you at a later time. When you phone the number explain whether you’re part of the VIP Membership, or just used the site as a guest, and explain the problem.

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