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Opening Times for Jack's

Day Opens Closes
Monday 8am 10pm
Tuesday 8am 10pm
Wednesday 8am 10pm
Thursday 8am 10pm
Friday 8am 10pm
Saturday 8am 10pm
Sunday 11am 5pm
Tesco Stores Ltd, Tesco House
Shire Park
Kestrel Way
Welwyn Garden City

0844 257 4431

Speak to the customer service team at Jack’s when you call the number 0844 257 4431 when you phone you can inquire about Shop Smart, specific product information, promotions, refunds and more.

Jack’s Contact Numbers

Expedia Number
Customer Services 0844 257 4431
Shop Smart 0844 257 4432
Product Information 0844 257 4433
Payments 0844 257 4434
Promotions 0844 257 4435
Swaps and Refunds 0844 257 4436

Customer service

You can phone the customer service team for Jack’s on the number 0844 257 4431. When you call this number they will be able to assist you with finding your nearest Jacks store. They can also let you know if there are going to be any stores opening in your area soon.

If you’d like to find out about the car parking facilities at your local Jack’s store you can also ring this number.

If your car was involved in an accident at Jack’s store ring this number to find out what the next steps are.

Shop Smart

Get more details about the Jack’s Shop Smart App when you call the number 0844 257 4432 when you ring this number you can also find out if Shop Smart is available at your local Jack’s store.

If you find that you’ve been charged for an item that you didn’t scan, or the item scanned twice, you can phone this number to get it rectified and get the money refunded to you.

Product information

Call 0844 257 4433 to get details on specific products that are available from Jack’s. When you call this number you find out where specific products are sourced from. If you’d like to make a suggestion for certain items to be stocked at Jack’s you can also ring this number to make this suggestion.


If you’d like to inquire about the different payment options available when shopping in a Jack’s store you can ring the number 0844 257 4434. When you phone this number they’ll be able to tell you whether they accept cheques, as well as details of the payment cards that are accepted. You can also find out if they’ll accept Scottish and Northern Irish bank notes in store.

If you’ve been overcharged for a transaction at a Jack’s store you can ring this number above to get it sorted quickly.

Find out if Jack’s accept healthy start vouchers, or supplier or branded coupons when you ring the number above too.


To find out what promotions and offers are happening in Jack’s stores at the minute you can phone the number 0844 257 4435. When you call this number they can provide details of the latest special offers that are being run, with details of the electrical, beauty, food and more special discounts that are currently running.

Swaps and Refunds

Find out whether your purchases are eligible to be swapped or refunded when you call the number 0844 257 4436. When you phone the number here the Jack’s customer service team can inform you of the items that can’t be refunded. If something is faulty or of poor quality, you can also ring this number above to find out if you’re eligible to have your money refunded to you.

For help with electrical problems you can also ring the number above, where they can provide support in helping to fix it, if possible.

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