In The Style is a Manchester based online women’s fashion company run by Adam Frisby who started the brand from his bedroom in 2013. In just 4 years he built up the company name with celebrity endorsements and collaborations with names such as Sarah Ashcroft, Binky, Charlotte Crosby and Billie Faiers. They aim to ‘redefine’ “fast fashion” and want stylish on trend clothing available for everyone, keeping prices low and having a large range of sizes including plus size.
|Department||Contact Number||Opening Hours|
|Customer Services||0843 658 0505||9am-5pm|
|Head Office||0843 658 0830||9am-5pm|
|Recruitment||0843 658 0838||9am-5pm|
|Delivery/Returns/Exchanges||0843 658 0840||9am-5pm|
|Business Enquiries||0843 658 0850||9am-5pm|
To speak to someone from In The Style’s customer services team, call this number to be transferred directly. If you are looking for corporate information, we recommend calling the head office number. If you are looking for information on restocks, sizes, collection launches or complaints this number is the correct number to call. Alternatively, you could contact them through email: email@example.com but the website states that you must allow up to 48 hours for a response.
If you have a query about pricing, stocks or more corporate information this is the number you should call as customer services usually won’t have this information available to them. The In The Style head office is in Manchester, you can send them letters but it is an unreliable way of attaining information and may take weeks for a reply. In The Style does not have a separate email for their head office and the email they give is for the customer service team, so it is best that you call their offices.
In The Style currently employ around 65 people located at their 7,000 sq ft premises in Manchester. At least 60% of their work force are locals of Manchester as Adam wants to give back to the community.
On the website, they have a careers page which explains the jobs they have available at the moment.If you are looking for the visual merchandiser or senior stylist role send a cover letter and your CV to firstname.lastname@example.org if no reply, call the number listed above. For the role of assistant merchandiser email you CV and cover letter to email@example.com, again call the number above if no reply. Or for the roles of affiliate marketing executive, SEO content marketing executive and email marketing executive send firstname.lastname@example.org your cover letter and CV, call the number above for more information or if you have had no reply to your email. In The Style are a company very focused on expanding and plan to have a £80mil turnover by 2019.
They are also offering internships, two positions are available for merchandising, send your cover letter and CV to email@example.com. For the stylist internship send your CV and cover letter to firstname.lastname@example.org or for the buying internship send a copy of your cover letter and CV to email@example.com. The buying and stylist internships are in very high demand and only applicants who are applicable for the internship will be contacted, if you believe you are applicable for these internships but have not been contacted or want more information about their internships call the number listed above.
In The Style have multiple delivery options. The standard 2-4 day delivery is £3.99 and will be tracked and delivered by royal mail, the package will need to be signed for.
The next working day delivery is £4.99 and will be tracked and deliver by either yodel or DPD, this package will also need to be signed for and must be ordered by 9pm Monday-Friday (UK mainland only).
The Saturday delivery is £4.99 and will also be tracked and delivered by either DPD or yodel, must be signed for and ordered before 9pm on friday (UK mainland only).
Sunday delivery is £5.99 and will be delivered and tracked again by DPD or yodel, this package must be signed for and ordered by 3pm on Saturday (UK mainland only).
Free UK delivery is available for orders over £60 after discounts. If you are not available for the delivery the courier will attempt to leave it with your neighbours.
Returns made to In The Style are sent to the head office and must be made within 14 days of delivery. If you choose to return your items with the easy returns label, In The Style will also deduct £2.50 handling charge. On the website, they ask for return items to be in original condition with the tags attached and will not refund or exchange any items that are marked with makeup, body lotions, fake tan etc. All orders come with a sticky returns label, to use this label you should pack your items back into the original packaging and stick the label over your address on the front, then simply take the package to your local post office.
If you would like a refund for your items, In the style will process the full transaction amount minus £2.50 handling charge. If you decide to not use the returns label, In The Style recommend you use a recorded postal service so you can track your parcel as In The Style can’t be held responsible for lost parcels. all refunds will be processed within 14 working days of the parcel being received and will be refunded to the original method of payment within 7 days. Make sure you keep your proof of return.
Exchanges will be processed within 14 days of the parcel being received but exchanges are subject to availability of stock and you will be contacted if the item you have requested to exchange is out of stock. If you have had problems with your deliveries, returns or exchanges call the number listed above.
In The Style are very well known for their celebrity endorsements and are very openly happy to collaborate with celebrities who are willing to put in the work. On the website, In The Style recommend you email them at firstname.lastname@example.org if you have advertising enquiries or other business enquiries such as blogging opportunities, you will have to wait to 48 hours for a response to your email. for press enquiries email email@example.com, you will also have to wait up to 48 hours for a response. If you do not receive a response or are unhappy with your response you can call the business enquiries department from the number listed above.
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