IKEA Customer Service Telephone Number

0843 557 3823

Why Might I Call The IKEA Customer Service Number?ikea customer services telephone number

  • Find out what is in stock or cancel an order
  • Find your nearest store and the opening times
  • Enquire about a faulty or missing delivery
  • Room planning, design and furniture assembly assistance
  • Lost an item in an IKEA store

About IKEA

IKEA is perhaps best known for being the store that sells ready-to-assemble flat-pack furniture and home products for the living room, bedroom, bathroom and more. All their stores have free parking when you visit and are accessible for those with disabilities as they provide wheelchairs, assisted shopping and hearing facilities. For any product that you purchase, IKEA offer help with the assembly. You can ask in store about this or call the IKEA customer service team. They also have a home decoration service who can help you design you plan or design the perfect room. Again, customers can enquire about this in store or contact the IKEA customer service phone number above.

The IKEA customer service telephone number is also at your disposal if you wish to cancel, return or amend an order. Cancellations can be made at any time before delivery. You can also return an item within 90 days of delivery for a full refund. You must call as soon as possible if there are changes you want to make to an order. Once it has been confirmed there may be slight delays in the delivery. If you have damaged an item, you may be covered by the FAMILY card insurance.

ikea customer service phone numberThe company was founded in Sweden by Ingvar Kamprad who started by selling matches aged five and went onto to found Ikea in 1943. Now 87 years of age, he is one of the richest people in the world and has built the IKEA brand into a hugely successful global furniture and home decor retailer. The name IKEA derives from the initials of his name, IK, the farm where he grew up, Elmtaryd, and the name of his hometown Agunnaryd in the South of Sweden.

One of the key guiding principles of the company is their sustainable approach to consumer culture. IKEA reduce shipping costs by refusing to ship air. For example a bookcase will be packed down into a completely flat, solid package, by packaging their products like this shipping cost are considerably reduced and it is far easier for consumers to carry items and even take them on public transport. Their furniture is always flat-packed so that space is not wasted.

All of IKEAs products are designed in Sweden however the majority of the manufacturing is done in developing economies such as China to help keep the end cost down. An IKEA subsidiary called Swedwood handles the production of all of their wood based products, their largest factory is in the South of Poland.

IKEA have also recently moved into the housing market, selling flat pack houses in order to provide first time buyers with  an affordable and contemporary living option. The house product, called Boklok, was introduced in Sweden in 1996. There are now a number of sites confirmed in Nordic countries and the UK. These include London, Leeds, Warrington and Liverpool. The houses sell for around £50,000. If you wish to enquire about an IKEA house just call the IKEA customer phone number now and they will be able to put you through to the relevant department.

IKEA generally has blue stores with yellow writing in the colours of the Swedish flag. Their stores are laid out in such a way that the customer is encouraged to walk through the entirety of the store and experience everything rather than in traditional stores where customers can walk directly to the department or section they wish to go to. IKEA stores are also well known for their food markets and particularly their Swedish meatballs.

Ikea Christmas Deliveries Arrived After Midnight
January 6th, 2015

Ikea customers were left angry over the festive period after deliveries arrived after midnight due to a backlog of orders. The shoppers complained that they had to wait until the early hours for furniture to arrive even though they paid up to £40 for home delivery. One customer was anticipating the delivery of a children’s wardrobe by 9pm, but was called by the driver at 10.30pm to say that he was running late. The customer said that she simply could not wait any longer and the driver said that he would deliver the next day. However, after waiting in all day she was called by the driver at 10pm to say that it would arrive in the next hour- eventually arriving after midnight.

Other customers have shared similar tales of anger online, saying that delivery times were ‘a mystery’  with one saying that they will never use the firm again.

Gerard Bos, Ikea’s customer relations manager apologised for the error, saying that ‘elements outside the control of the delivery crew’ could mean that they were delivered after 9pm.


IKEA Creates A Cozy Home Movie Theater In Moscow

December 15th 2014

The popular furniture retailer, IKEA is popping up in unexpected places.

Its latest stunt was in Russia. IKEA moved into a movie house in a Moscow suburb and invited people to a night at the movies with a difference.

Instead of watching the film the rSpectators await the start of a cinema screening at a Kinostar De Lux Multiplex in the Moscow suburb of Khimkiegular way, IKEA replaced cinema seats with luxurious beds to cuddle up on.

The idea is part of IKEA Russia’s “Wake Up Love” marketing campaign to launch its latest catalogue. They asked visitors what they could do to have more love around them, and one of the popular responses was to ‘spend more time together’ – hence the idea of creating a home environment in a movie theatre.

This is not the only bright idea IKEA have had. In Australia a partnership with a short-term rental site let IKEA fans finally find out what everyone wonders about – what it’s like to spend the night in an IKEA store.

Ikea Creates Motivational Mirror
October 10th, 2014

An Ikea outpost in London has created a brand new motivational mirror that will compliment customers on everything from their smile to their outfit and body. The mirror uses built in Kinect sensors to issue praise to people passing, with an audio and text display. The mirror was created because research conducted by Ikea showed that one third of Brits think that they look their worst early in the ikea mirrormorning. Using this contraption, Ikea hopes to evoke a more positive body image amongst its customers, improving their days in the process.
Some of the compliments given out in the accompanying promotional video include ‘magnificent beard!’ and ‘have you been working out?’. One delighted man even got a wolf whistle.
He said:
“It was great for me because I never get compliments. I could have stood there all day to be honest.”
Some cynics have criticised the stunt by Ikea, but when you see the video there is no denying that it puts a smile on the face of everyone who receives a compliment- surely that can only be a positive thing.

Customer Service Guru is a telephone directory and call routing service and is not connected to IKEA. The direct contact number for IKEA can be found in the public domain or on their official website.