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Iceland

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Opening Times for Iceland

Day Opens Closes
Monday 8am 9pm
Tuesday 8am 9pm
Wednesday 8am 9pm
Thursday 8am 9pm
Friday 8am 9pm
Saturday 8am 8pm
Sunday 8am 6pm
Address
Iceland
Second Avenue
Deeside Industrial Park
Deeside
Flintshire
CH5 2NW
Website

0843 218 9673

Contact Iceland on 0843 218 9673 to speak to a person from Iceland customer services. Also known as Iceland Foods, it is a chain of grocery stores which specialises in frozen food. The first shop opened in 1970 and had begun expanding by the end of that decade. Today it is a well-known value brand with over 800 stores. The business has nothing to do with the country Iceland, though it does have stores there.

Iceland Contact Numbers

Call these helplines to get customer support from Iceland with your shopping.

Department
Phone Number
Opening Times
Iceland Customer Services
0843 218 9673
(Mon – Fri) 8am – 9pm
(Saturday) 8am – 8pm
(Sunday) 8am – 6pm
Iceland Stores
0843 218 9674
(Mon – Fri) 8am – 9pm
(Saturday) 8am – 8pm
(Sunday) 8am – 6pm
Iceland Home Delivery
0843 218 9675
(Mon – Fri) 8am – 9pm
(Saturday) 8am – 8pm
(Sunday) 8am – 6pm
Iceland Online Shopping
0843 218 9676
(Mon – Fri) 8am – 9pm
(Saturday) 8am – 8pm
(Sunday) 8am – 6pm
Iceland Bonus Card
0843 218 9677
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 6pm
(Sunday) 9am – 5pm

Iceland Customer Services

Contact Iceland customer services by calling the helpline number 0843 218 9673 in the UK. You can call them with any general queries about Iceland, from products to marketing to charity work to jobs. You can apply online if you are interested in careers with Iceland. If you want more information about the Iceland Palm Oil Pledge or Plastics Pledge, you could call to ask. E-mail mediaenquiries@iceland.co.uk for press.

Iceland Stores

There are hundreds of Iceland stores of various sizes all over the UK. To locate the nearest Iceland store to you, call 0843 218 9674 and check for addresses and opening times. You could also enquire about which The Range stores stock Iceland products. Iceland often has exclusive ranges of products in partnership with brands like Greggs or Disney, so you could call to check if a particular Iceland store has them in stock.

Iceland Home Delivery

If you don’t have the means to transport your shopping home with you, Iceland offers a same-day home delivery service when you spend over £25 on a shop instore. Alternatively, you could order from Iceland online for home delivery. Call 0843 218 9675 to discuss your Iceland delivery and get assistance, whether you placed an order online in advance or arranged delivery from a store (which requires a Bonus Card).

Iceland Online Shopping

To get help with placing orders on the Iceland website, call 0843 218 9676. You can report any technical issues with the website or ask for more information about a product listed online. You can even complain if you can’t find a product online that you saw in a store. Iceland frequently discontinues products and introduces new product lines, so you can make enquiries about these if products change on the website.

Iceland Bonus Card

It is easy to register for an Iceland Bonus Card and start making use of the benefits. Call 0843 218 9677 to find out more about the Iceland Bonus Card or get assistance with your membership. You should be able to manage your account and check your balance online as well as by asking a cashier instore for help. It can take 24 hours for changes to update, so allow this time before calling up about an incorrect balance.

Other Ways to Contact Iceland

To send a message to Iceland customer services, visit the official Iceland Foods Facebook page or Twitter page and contact them there. If you don’t have these social media accounts then you can fill out an online contact form and provide your details so that they can send a response back. If you would like to write a letter to Iceland, like a formal complaint, post it to the Iceland head office using their address on the left.

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