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H&M

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Opening Times for H&M

Day Opens Closes
Monday 8am 9pm
Tuesday 8am 9pm
Wednesday 8am 9pm
Thursday 8am 9pm
Friday 8am 9pm
Saturday 9am 6pm
Sunday 9am 5pm
Address
H&M
Hennes & Mauritz UK Ltd.
1st Floor
25 Argyll Street
London
W1F 7TS
Website

0843 557 4841

Contact H&M on 0843 557 4841 to speak to H&M customer services in the UK. H&M is a Swedish fast-fashion retailer which is the second largest in the world, operating in 62 countries. There are more than 4,500 stores worldwide and H&M also has online stores in 33 countries. The H&M business dates back to the opening of the first Hennes shop in Sweden in 1947, changing the name to Hennes & Mauritz in 1964.

H&M Contact Numbers

Call these numbers to get in touch with H&M in the UK for customer support.

Department
Phone Number
Opening Times
H&M Customer Services
0843 557 4841
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 6pm
(Sunday) 9am – 5pm
H&M Payments
0843 178 3500
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 6pm
(Sunday) 9am – 5pm
H&M Delivery
0843 178 3501
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 6pm
(Sunday) 9am – 5pm
H&M Returns
0843 178 3499
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 6pm
(Sunday) 9am – 5pm
H&M Membership
0843 178 3502
(Mon – Fri) 8am – 9pm
(Saturday) 9am – 6pm
(Sunday) 9am – 5pm

H&M Customer Services

Call H&M customer services on 0843 557 4841 if you need customer support from H&M. You can phone H&M to enquire about an H&M store or any product instore or online. This includes H&M Home as well as clothing and accessories. You may want to call to find out about seasonal ranges, promotions, or student discounts at H&M. If you have a complaint about H&M then you can call customer services to resolve it.

H&M Payments

One of the reasons H&M is so popular amongst young people is their range of payment options. For help with Klarna payments, you should contact Klarna. If you chose other Pay Later options for an H&M order, such as invoice, pay next month, or monthly instalments, then you can call H&M directly about this. Call 0843 178 3500 for assistance with H&M payments. You can also call them for help with H&M gift cards.

H&M Delivery

H&M offers several home delivery options as well as store pick-ups. They do not offer premium delivery options, but they do offer free standard deliveries when certain conditions are met. H&M uses several couriers for deliveries in the UK, including Hermes and Yodel. Call H&M on 0843 178 3501 if there is an issue with your delivery, including delays, damage, or missing items. You should be able to track it online.

H&M Returns

You can return H&M items purchased from stores to any H&M store for a refund within 28 days. For online H&M returns, you can either take the items into a store with your invoice or send the parcel back to H&M using free postal returns or Hermes collection or drop-off. Call 0843 178 3499 for help with returns, such as requiring a new returns label or not receiving a refund after 14 days, or to enquire about an exchange.

H&M Membership

The version of a loyalty scheme for H&M is simply called a Membership. You can register for this club online and download the app on a smartphone. There is a higher tier of membership called H&M Plus which entitles the member to more benefits than the regular level. Call 0843 178 3502 for help with your H&M Membership account if there are any problems with your points or rewards or if you have any queries.

Other Ways to Contact H&M

It is easy to contact H&M online using social media if you have a Facebook or a Twitter account. Even if you don’t, you can still contact H&M by submitting an online contact form and waiting for them to e-mail you back. They aim to reply to customer messages within 24 hours. There is also a live chat option on the H&M website or in the H&M app if you log into your account. Otherwise, you can write a letter to the office.

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