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Harrods

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Opening Times for Harrods

Day Opens Closes
Monday 10am 9pm
Tuesday 10am 9pm
Wednesday 10am 9pm
Thursday 10am 9pm
Friday 10am 9pm
Saturday 10am 9pm
Sunday 11.30am 6pm
Address
Harrods
87-135 Brompton Road
Knightsbridge
London
SW1X 7XL
Website

0843 557 3829

Contact Harrods on 0843 557 3829 to speak to a person at Harrods over the phone. Harrods is the biggest department store in Europe and among the oldest department stores in the world. It is famous around the world for being a luxury brand and selling designer products and services to an upmarket clientele. There are 330 departments across 7 floors in the historic Knightsbridge store building, as well as 32 restaurants.

Harrods Contact Numbers

Call the phone numbers below to contact Harrods by telephone for help.

Department
Phone Number
Opening Times
Harrods Store Services
0843 557 3829
(Mon – Sat) 10am – 9pm
(Sunday) 11am – 6pm
Harrods Restaurants
0843 208 2396
(Mon – Sat) 10am – 9pm
(Sunday) 11am – 6pm
Harrods Delivery
0843 178 3497
(Mon – Sat) 10am – 9pm
(Sunday) 11am – 6pm
Harrods Returns
0843 178 3498
(Mon – Sat) 10am – 9pm
(Sunday) 11am – 6pm
Harrods Rewards
0333 300 1234
(Mon – Sat) 10am – 9pm
(Sunday) 11.30am – 6pm

Harrods Store Services

Contact Harrods customer services by calling 0843 557 3829 to get customer support from the staff at the Harrods store. You can call to make enquiries about in-store services at Harrods or in-store events. This includes the beauty salons, spas, wellness clinic, piercing, alterations, tailoring, gift wrapping, interiors, healthcare, and food. Or you can learn more about upcoming pop-up shops or masterclasses at the store.

Harrods Restaurants

With so many restaurants in one building, you may want to ask for advice directly from Harrods staff if you have particular dietary requirements. Call 0843 208 2396 to discuss any of the restaurants at Harrods and get more information about the cuisines available. You could enquire about making reservations for dinner, drinks, or afternoon tea at a particular venue, especially if you want to make a booking for a larger group.

Harrods Delivery

Harrods offers delivery services from the store or for online orders from the Harrods website to a valid address of your choice. They offer several premium delivery options in addition to standard delivery and click & collect. Call 0843 178 3497 if you have a query or complaint about a Harrods delivery. You can also enquire about international deliveries and which products can be exported from Harrods out of the UK.

Harrods Returns

If you have made a purchase from Harrods but changed your mind about keeping the product, then you may be able to return it, as long as the tag and any packaging is intact and you have a receipt for it. Call Harrods on 0843 178 3498 to find out how to return items to Harrods, including online or phone orders. Some products are not refundable, so check with Harrods whether you can actually return them or not.

Harrods Rewards

There is a loyalty programme named Harrods Rewards which allows their frequent customers to become members and collect points for every £1 spent on purchases from Harrods. Every 500 points will then be converted to a £5 voucher. Call 0333 300 1234 to find out how to register for Harrods Rewards or to get assistance if you are already a member, or to learn more about the other benefits available for members.

Other Ways to Contact Harrods

Harrods does not reply to customers on their social media channels often, as they primarily use them for marketing. The best way to contact Harrods online is to send an e-mail to help@harrods.com. If possible, you could visit the store in person and go to the customer services desk on the third floor to make your enquiries. Visit the Harrods Careers website to apply for a job role at Harrods if you want to work for them.

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