Halifax Contact Phone Number

0843 557 3774

If you are a customer of Halifax and you need help managing your finances, you may wish to speak to someone at the bank over the phone. Should this be the case, Customer Service Guru can transfer you to the Halifax telephone number.

halifax contact telephone numberWhy would I call the Halifax number?

  • To open or close an account.
  • To apply for a loan, mortgage or credit card.
  • To report a lost or stolen card.
  • To enquire about Halifax current accounts.
  • To make a comment or complain about a service.

Halifax products and services

Halifax is a UK based retail bank providing a range of financial services. If you are currently a Halifax customer, you may need to speak to one of the customer support team about your query. If this is the case, call the number above to be transferred to the Halifax contact number.

Current Accounts

There are three types of current accounts available to customers with Halifax. The standard current account comes with no monthly fee and allows you access to free text alerts and cashback offers. The reward current account is also at no cost and provides you with £5 for every month you pay in £750. The ultimate reward current account is £15 per month and provides breakdown cover, mobile phone cover, home emergency cover and more.

Credit Cards

There are eight different types of credit cards that Halifax customers can use. Each comes with a different variety of perks and conditions to suit your individual needs. The Student Credit Card, for instance, is perfect for those going into higher education while shoppers may like the Purchase Credit Card which has 0% interest on the first 20 months of spending.


You can save up to £15,000 tax free with the cash ISA from Halifax. There are two options available to customers: the ISA Saver Online which is managed digitally and the ISA Saved Fixer which can be managed in-branch or by phone. The latter requires a minimum balance of £500 and does not allow you to withdraw money until the account is closed.


Any Halifax customers who have an account with the bank can apply for a loan via their official website. You can take out between £1000 and £25,000, which can be paid off between 12 months and 84 months. The repayments are a fixed amount so that the process is nice and simply. There is a 29.9 per cent APR, meaning a £1000 loan paid back over 12 months will incur repayments of £95.75 per month.


Halifax travel insurance packages will cover you for single, annual or worldwide trips. Meanwhile, the bank’s car insurance package will be able to provide you with vandalism cover, a replacement car and a courtesy car in the event that your vehicle incurs damage. Lastly, homeowners may be interested in Halifax’s home insurance policy that protects both your building and the contents within in. Online customers may be eligible for a 10 per cent discount.

About Halifax

Halifax is a banking chain in the UK as well as a division of the Bank of Scotland. The bank is the UK’s largest issuer of residential mortgages and savings accounts. The bank is named after the town of Halifax in Yorkshire where it was founded in 1853 as a building society. In 2009, Halifax became owned by Lloyds Banking Group. The bank is famous for its advertising campaigns which feature real-life employees.

Halifax Giving Extra Award Has Been Given 67 Local Winners
February 25th, 2015

The 67 winners of the “Halifax Giving Extra Award” have been rewarded across the country and they will each be given £300 in bonus bond vouchers. The national winner, who will be announced later in the month, will get a further £2,500 in bonus bond vouchers and a donation worth £2,500 to a cause of their choice.

One of the winners was Billy Montgomery from Speke, for his fundraising work and efforts for good causes. His colleague David McTighe nominated him for the award, as Billy regularly goes above and beyond for his local community. Billy said “I am over the moon to win this award. It just feels really nice to be appreciated.”

The Community Ambassador for Halifax bank Liverpool, Peter Thomas, said “Halifax received thousands of nominations nationwide, so we’re delighted that Billy has won a Halifax Giving Extra Award in Liverpool. The work he has done for the community is outstanding and truly deserves the recognition.”

Rise In First Time Buyers According to Halifax
January 23rd, 2015

The amount of first time buyers stepping onto the property ladder has risen by more than a fifth last year in order to stand at a seven year high. The Halifax First Time Buyer review said that the number of buyers joining the UK property market for the first time rose by 22 per cent to reach 326,500 in 2014, a 23 per cent increase overall. The average cost of a home purchased by a first time buyer rose nine per cent to £171,890.

In the first half of the year, house prices grew, in recognition of initiatives such as the Help to Buy scheme from the Government. However, in the second half of the year the Bank of England imposed stricter limits on borrowers in a bid to slow down the market.

The mortgages director for Halifax said of the review:

“First time buyers are vital for a properly functioning housing market. Improving economic conditions and rising employment levels have boosted confidence among those thinking about getting on the housing ladder for the first time, contributing to the significant increase in the number of first time buyers in the past two years.”

Halifax Will Be Largely Unaffected By Job Losses
November 7th, 2014

The state-backed Lloyds Group is to cut 9000 jobs and close 150 branches in response to a further growing demand for banks to focus on online services as fewer customers opt to use face-to-face services.

The Halifax Bank subsidiary of the group will be mainly immune to the cuts as it intends to keep all of its current 663 branches open. Owner Lloyds say it is too early to say where the 9,000 job cuts will fall but it is anticipated that West Yorkshire is one of the group’s key targets.

The managing director of Halifax said of the news:

“Halifax is in good shape. Roles will change but that doesn’t mean there will be job losses. We remain committed to retraining people.”

Lloyds currently has 5000 staff in Halifax- more than 1,000 in Leeds and 500 in Sheffield.

The reason for the job cuts is the move to online services. The bank said that more than 10 million of its customers currently bank online whilst five million use its mobile services- the group saw a nine per cent fall in the use of branches last year.

Customer Service Guru is a telephone directory and call routing service and is not connected to Halifax. The direct contact number for Halifax can be found in the public domain or on their official website.