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Emirates

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Emirates

Day Opens Closes
Monday 9am 5.30pm
Tuesday 9am 5.30pm
Wednesday 9am 5.30pm
Thursday 9am 5.30pm
Friday 9am 5.30pm
Saturday Closed Closed
Sunday Closed Closed
Address
Emirates
Customer Services
95 Cromwell Road
South Kensington
London
SW7 4DL
Website

0844 453 0129

Contact Emirates on 0844 453 0129 to speak to the UK customer services team for the airline, which is based in Dubai. You can call them to make enquiries about Emirates flights regulations or how to book.

Emirates Contact Numbers

Contact Emirates on these helplines for assistance with bookings and flights.

Department
Phone Number
Opening Times
Customer Services
0844 453 0129
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
New Bookings
0844 248 1793
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Manage Bookings
0844 248 1795
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Baggage & Lost Property
0844 248 1796
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Emirates Skywards
0844 248 1797
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed
Emirates Business Rewards
0844 248 1798
(Mon – Fri) 9am – 5.30pm
(Sat – Sun) Closed

Customer Services

Contact Emirates customer services by calling 0844 453 0129. They will be able to assist with any queries you might have about the airline and all the services they offer. It is a good idea to research an airline if you have never flown with them before. Even if you have, but you just want to double-check some information, then you can call them. It is important to be aware of travel regulations in the United Arab Emirates before you go there. Get information and advice on documentation, including Visas and passports, and rules for transporting electronic devices. Learn more about travelling with children or group bookings with Emirates.

New Bookings

The easiest way to book with Emirates is to search for flights and services on their website. Call 0844 248 1793 if you need support to make a new booking. Get assistance with promotions, prices and payments, timetables, and booking multiple flights and destinations in one trip. Ask about boarding passes and seat selection if you are unsure about how it will work. When you book a flight, you can also book other travel services through Emirates at the same time. This includes car hire and airport transfers, lounge services and chaffeur-driven airport transfers, and booking hotels and tourist attractions in your destination city.

Manage Bookings

Once you have made a booking with Emirates, you can manage it by tailoring your extra options anytime. Upgrade your flight class, or change the departure date or time. You can review the prices before you book anything. You can reserve your seat, book meals, buy a higher baggage allowance, or book a rental car or a hotel. All you need initially to make changes to your booking is your reference and your surname. Call 0844 248 1795 for help with managing an existing Emirates booking. Passengers with disabilities should get in touch with the airline in advance to make any special arrangements to accommodate them on their flight.

Baggage & Lost Property

Before a flight, it is best to find out the rules for luggage on Emirates flights and prepare accordingly. Call 0844 248 1796 to check your baggage allowance and receive guidance on restricted or forbidden goods. Your cabin baggage allowance will depend on the route and whether you are flying in Economy, First, or Business Class. Emirates offers a generous policy for checked baggage. Skywards members might be able to increase their baggage allowances. Call for advice on special baggage or purchasing additional baggage. Find out about baggage services available at the airport, or get help with delayed or lost items.

Emirates Skywards

Skywards is the name of the frequent flyers programme at Emirates. Members can earn points or Miles on every flight to spend with Emirates or flydubai. You can spend them on flights and upgrades with Emirates or any of their partner airlines, in addition to luxury hotels, family days out, or event tickets. Children aged 5-17 can even join and earn Miles with Skysurfers. Call 0844 248 1797 for help with redeeming Miles and accessing your membership deals. You can download a digital membership card in the Emirates app or add it to your Apple Wallet. Call Emirates if you have any queries about your points or membership tiers.

Emirates Business Rewards

Emirates offers corporate travel solutions for organizations whose employees are often flying around the world. Businesses can make a custom agreement with Emirates, tailored to their travel requirements, and overseen by a dedicated account manager. Otherwise, any company, club, or charity can join the Emirates Business Rewards loyalty scheme. Travelling employees or guests will earn points that you can use to pay for upgrades or book Dynamic Reward Flights. It is free to create a Business Awards account, which you can manage yourself online. Call 0844 248 1798 to join or to get assistance with your account and points.

Other Ways to Contact Emirates

If you would like to get help with a booking or pay in cash, Emirates has offices at several airports. These are in Glasgow, Newcastle, Birmingham, and London (Gatwick and Heathrow). Find the opening times or locations here.  You can get support from Emirates customer services 24/7 on social media. Contact the team on Facebook or Twitter in English or Arabic. You could also e-mail ekuk@emirates.com directly. The headquarters of the Emirates Group is in Dubai, but they have a representative address in the UK. You can send letters there if you choose to communicate by post. Fill out forms online to request a refund or make a complaint about Emirates. They have a careers website if you would like to work for the Emirates Group.

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