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EDF Energy Contact Number – 0843 557 3393

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for EDF Energy

Day Opens Closes
Monday 9am 6pm
Tuesday 9am 6pm
Wednesday 9am 6pm
Thursday 9am 6pm
Friday 9am 6pm
EDF Energy
EDF Trading,
3rd Floor, Cardinal Place,
80 Victoria Street,
  • Business Name: EDF Energy
  • Phone Number: 0843 557 3393
  • Opening Times: 9 am – 6 pm Monday-Friday
  • Head Office Address: EDF Trading, 3rd Floor, Cardinal Place, 80 Victoria Street, London, SW1E 5JL
  • Website:
edf energy logo

Any questions you may have about EDF Energy can be answered here.

EDF Energy Contact Numbers

Department Contact Number Opening Hours
Customer Services 0843 557 5126 9am-6pm
Small Business
0843 557 4514 9am-6pm
Large Business
0843 557 3706 9am-5pm
Large Business
0843 557 4512 9am-5pm
Sales Support 0843 658 0931 9am-6pm
Head Office 0843 208 2385 9am-6pm

By calling the above numbers, we can connect you to those EDF Energy departments. All calls to this number cost 7 pence per minute, plus your telephone network access charge. Please note we are not associated with any of the companies listed on this website. We offer a call connection service.

EDF Energy – 0843 557 3393

EDF Energy is one of the main energy and gas suppliers in the UK, it operates in more than 20 countries worldwide and is one of the three largest suppliers within the EU. EDF Energy was created as a merger of three gas and electricity companies in 2003 and has grown very quickly to be the huge supplier it is today. EDF Energy employs over 15,000 people across the UK as well as having more than 150,000 employees worldwide.

Customer Services – 0843 557 5126

If you would like to speak to a member of EDF Energies customer service team call 0843 557 5126 and you will be directed to an advisor. There are many reasons you may need to contact customer services. If you’re having problems with your bills (such as not receiving them or being over charged), there is an issue with your gas or electricity, you want to change tariff or you want to make a complaint. If you want to make a complaint you need to call  0843 557 5126 to speak to an advisor on the customer service team who will listen to your complaint and either offer you a solution or take your complaint further to investigate your experience.

Small Business Helpline and sales – 0843 557 4514

If you are a small business looking at EDF Energy’s tariffs but you are unsure of which tariff to choose call 0843 557 4514 to speak to a member of the small business support team who will help guide you through their tariffs and help you decide which tariff would be right for you and your business. If you are already signed up for a tariff but are experiencing difficulties with your gas or electricity please call 0843 557 4514 unless it is an emergency in which case please contact 0800 111 999 for gas emergencies or 0800 096 9000 for electrical emergencies.

Large Business Helpline and sales –0843 557 4512

If you are a large business looking to pick EDF Energy as your gas and electricity provider call 0843 557 4512 to speak to an advisor from the large business support team who will be more than happy to talk you through the benefits of their different tariffs or to request a quote. EDF Energy offers multiple options for large businesses such as a fixed and peace of mind tariff that allows you to use as much gas and electricity as you need without having to pay extra prices which is perfect for large, busy office spaces.

Sales Support – 0843 658 0931

If you need help picking a tariff or you do not understand the different tariffs call 0843 658 0931 to speak to a member of the sales support who will talk you through the different tariffs and the different types of meter if you are on a low income and need a  prepayment or standard meter that you can top up as and when you need to, saving you money and giving you a bit more of a financial peace of mind.  EDF Energy has multiple tariffs ranging from short-term fixed tariffs to the fixed rate that is longest that comes with a year’s free heating insurance to help you out if your boiler breaks down as well as the promise that there will be no fees if you exit the service and electricity that 100% generates low-carbon.

Head Office – 0843 208 2385

To speak to an advisor in EDF Energy’s head office you can call 0843 208 2385 to be put straight through to a member of the team who will be happy to help with any inquiries you may have about the company itself such as statistics or information about revenue. If you are interested in working for EDF Energy call 0843 208 2385 to speak to a member at head office about availabilities and applying, also call this number if you have had issues applying or you have heard nothing back from your applications as someone in the head office will be able to follow it up. EDF Energy also offers opportunities for school leavers, graduate jobs and internships giving young people the option to enter the world as well as being mentored and guided to learn whilst working.

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