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Direct Ferries Customer Services Contact Number – 0843 320 9225

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Direct Ferries

Day Opens Closes
Monday 9am Midnight
Tuesday 9am Midnight
Wednesday 9am Midnight
Thursday 9am Midnight
Friday 9am 6pm
Saturday 10am 4pm
Sunday 10am Midnight
Address
Direct Ferries
Direct Ferries Ltd
16-17 Bride Lane
London
EC4Y 8EE
Website

If you are looking for a customer service number for Direct Ferries, then you can 0843 320 9225 to contact a member of the team who can help you with anything you might need.

Direct Ferries

Direct Ferries is a UK-based ferry travel aggregator service that was founded in 1999. They provide bookings for ferries across Europe and North Africa, and also make numerous crossings around the world, including the UK, France, Ireland, the US, the Netherlands, Canada, Morocco, Oman, Australia, Singapore, Japan and Bintan Island. Direct Ferries is the largest ferry ticket aggregator in Europe, selling tickets for over 2,400 ferry routes across the world. They have around 47 employees.

Direct Ferries Customer Services

As a Direct Ferries customer, you might find that you have a wide variety of reasons for calling their customer services team. You might have found that you have experienced a problem with a service that you received from Direct Ferries, or perhaps you have a general enquiry about the company and want to know about how they work. By calling 0843 320 9225 you will be put in touch with someone who can give you all of the information that you need.

Ferries

If you are looking to book a trip on one of the many ferries that Direct Ferries works with, or would like more information about the ferries that Direct Ferries use, then you can call the customer services team on 0843 320 9226 and a member of the team will pass on any information that you require. This way you can find out anything you need to know about their ferry services.

Mini Cruise

Direct Ferries also offer mini cruises as an option for one of their services, which you can access when you browse their website. If you’re interested in finding more out about their mini cruises you can contact the customer services team on 0843 320 9227 and a member of the team will answer any questions you might have about their mini cruises and will make sure that you are completely happy with the experience you had if you have already been on one of their mini cruises and would like to leave a comment with the team.

Freight

If you find yourself needing to book a freight ferry, Direct Ferries provide the service that means you can achieve this. By calling the customer services team on 0843 320 9228 you will be able to discuss using a freight ferry, and also ask any general questions you might have about the service that they offer. The customer services team will make sure to answer any queries you have for them.

Accommodation

If you’re looking for accommodation at the end of your ferry journey, Direct Ferries can help you to find a place to stay through their website. If you would like help finding accommodation then you can call the customer services number on 0843 320 9229 and someone will be available to help you find your own accommodation.

Complaints

If you have any complaints about the services that you have received from Direct Ferries, then you can contact the customer services team on 0843 320 9240 and someone will be able to discuss your issues with you. The customer services team want to make sure that you are always pleased with your experience with Direct Ferries, so if you are left unhappy after using any of their services then you should call the team so that they can try and fix whatever has caused you an issue.

Direct Ferries Phone Numbers

Department Contact Number Opening Hours
Customer Services 0843 320 9225 Mon-Thurs 9am-Midnight,
Fri 9am-6pm,
Sat 10am-4pm,
Sun 10am-Midnight
Ferries 0843 320 9226 Mon-Thurs 9am-Midnight,
Fri 9am-6pm,
Sat 10am-4pm,
Sun 10am-Midnight
Mini Cruise 0843 320 9227 Mon-Thurs 9am-Midnight,
Fri 9am-6pm,
Sat 10am-4pm,
Sun 10am-Midnight
Freight 0843 320 9228 Mon-Thurs 9am-Midnight,
Fri 9am-6pm,
Sat 10am-4pm,
Sun 10am-Midnight
Accommodation 0843 320 9229 Mon-Thurs 9am-Midnight,
Fri 9am-6pm,
Sat 10am-4pm,
Sun 10am-Midnight
Complaints 0843 320 9240 Mon-Thurs 9am-Midnight,
Fri 9am-6pm,
Sat 10am-4pm,
Sun 10am-Midnight

Other ways to contact Direct Ferries

If you would like to contact Direct Ferries without speaking to them over the phone, then you can reach them by post instead. If you send your letter to this address:

Direct Ferries Ltd,
16-17 Bride Lane,
London,
EC4Y 8EE

then a member of the customer services team will make sure to read and respond to your letter as quickly as they can.

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