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CitySprint Customer Services – 0844 248 3407

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for CitySprint group limited

Day Opens Closes
Monday 24hrs -
Tuesday 24hrs -
Wednesday 24hrs -
Thursday 24hrs -
Friday 24hrs -
Saturday 24hrs -
Sunday 24hrs -
Address
CitySprint group limited
Redcentral
60 high street
Redhill
Surrey
RH1 1SH
Website
  • Business Name: CitySprint
  • Phone Number: 0844 248 3407
  • Opening Times: 24 hours, 7 days a week
  • Head Office Address: Citysprint group limited, Redcentral, 60 high street, Redhill, Surrey,  RH1 1SH
  • Website: http://www.citysprint.co.uk/
city sprint logo

CitySprint is a courier service company that will solve your personal and business delivery needs, they offer same day delivery as well as scheduled deliveries with vehicles such as push bikes, motorcycles, small vans and large vans. CitySprint has the largest same day courier fleet in the UK. You can order online or on their ‘MyCourier’ app giving you the freedom to send your item from anywhere. CitySprint doesn’t just specialise in business and personal deliveries they also offer printing services providing high-quality products from magazines to business cards and multi service campaigns combining the benefits of digital and traditional marketing for your business, giving your target audience organised and essential information through a range of media.

Department Contact Number Opening Hours
Customer Services 0844 248 3408 24hrs
Head Office 0844 248 3409 24hrs
Recruitment 0844 248 3411 24hrs
Document Solutions 0844 248 3412 24hrs
Business Enquiries 0844 248 3413 24hrs

Customer Services – 0844 248 3408

CitySprint expresses the importance of customer experience to their company, they are open 24 hours a day 365 days a year to ensure your same day delivery arrives no matter what time or day it is. If you ever have difficulties with your delivery call the number above to talk to someone on their customer service team who will be happy to track down a missing parcel or late delivery. Your account details will be handled by your local service centre, if you have a high delivery volume and complex (business) account you will be assigned an account manager to make sure you are getting the most out of CitySprint’s customer services.

Head Office – 0844 248 3409

CitySprint’s head office registered in Surrey but they have service centres in 39 locations including Manchester, Glasgow, Birmingham and 5 centres in London to make sure your delivery and enquiries are properly dealt with no matter where you are located in the UK. Their head office will deal with any corporate enquiries that customer services won’t be able to answer as they usually do not have access to that level of information. To speak to someone at the head offices call the number above and they will be happy to answer any enquiries you have.

Recruitment –  0844 248 3411


To become a courier at CitySprint you can apply on their website or call the number above to contact someone directly on their recruitment team. If you are looking for a higher role within the CitySprint company they have endless job opportunities listed on their website keeping it updated with new roles when they become available. If you have applied and heard nothing back, have some enquiries about a jobs role or would prefer to speak to someone about your application call the number above to speak to someone on their recruitment team. CitySprint also offers the opportunity to sell your courier company to them helping them expand further, you can also enter a partnership with them allowing you to still be involved with the company. CitySprint applauds themselves on the family feel their business has and encourages people to sign up to be a courier with them as they will you freedom and stability with your working hours allowing you to work around your schedule. You will receive the appropriate safety equipment for the type of vehicle and delivery you will be doing, for example, all drivers will receive hi-vis jackets and if you are a healthcare courier you will receive a spill kit in case anything goes wrong during your transit. CitySprint describes their team as a great group of dedicated people who are willing to go that extra mile to keep their company strong in an ever-changing industry.

Document Solutions – 0844 248 3412

CitySprint isn’t just a courier service, they also provide a document solutions service at https://www.citysprintdocumentsolutions.co.uk/  which include printing services, direct mail services and web2print services. CitySprint believe that marketing and communications are very important for the success of a business, CitySprint will help you through every decision you need to make from business cards to print templates to your marketing schemes, CitySprint will be dedicated to helping your business build a reputable image. As well as marketing, CitySprint will support your financial and corporate communications and will help you with the most complex transactional mailings making things a little easier for you and your business. At CitySprint document solutions they specialise in printing services providing you with high-quality digital printing, personalisation, multi-service campaigns and print management. They specialise in creating prints with a high impact with products such as posters, business cards, magazines, labels and more. CitySprint offer personalisation across multiple mediums such as laser (black personalisation on A4 to SRA3 sheets perfect for small or large volume printing), digital (colour personalisation on A4 to SRA3 sheets, this is perfect for highly personalised mailings and print jobs) and inkjet (personalisation from  A6  to oversize C4 Gusset envelopes and booklet printing with multiple heads allowing for addresses, logos and PPIs to be printed in black and other colours if requested, inkjet is an effective, fast and flexible form of personalisation as it can print over 10,000 item per hour). Their multi service campaigns allow your business to synchronise your brand messages through different channels giving your messages more impact, they also provide data capture and cleansing services to sort through returned mail, capturing responses to mail/email campaigns and data cleansing to ensure your mail list is clean before you spend your budget on undeliverables. CitySprint understands the difficulties you can face when trying to manage multiple element print deadlines, working regularly work alongside marketing departments to deliver complex sales and campaigns from concept to final delivery. CitySprint is happy to manage as much or as little of the process as you like and will offer there expertise every step of the way.

Business Enquiries – 0844 248 3413

If you have some questions about CitySprint as a company or are interested in working with CitySprint, contact their business enquiries team from the number above. CitySprint prides themselves on providing reliable and flexible solutions for your business needs and would be more than happy to answer your enquiries.

Reviews

Out of 98 reviews, 59 people considered CitySprint as excellent describing their service as brilliant and very helpful explaining their experiences of delivery men going above and beyond expectations helping move heavy items into customers homes. However, 21 people thought CitySprint’s service was bad making comments such as damaged items, late packages, rude delivery drivers, items missing from deliveries and even deliveries not arriving at all. 14 people thought CitySprint was great or average, describing it as an efficient way of delivering your goods with reasonable pricing but sometimes being late for pick ups/deliveries or picking up the wrong and sometimes too many packages with drivers not checking the addressed on their devices to check that the package is due to be picked up by them.

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