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CitySprint

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Opening Times for CitySprint (UK)

Day Opens Closes
Monday 24/7
Tuesday 24/7
Wednesday 24/7
Thursday 24/7
Friday 24/7
Saturday 24/7
Sunday 24/7
Address
CitySprint (UK)
Red Central
60 High Street
Redhill
Surrey
RH1 1SH
Website

People who rely on courier distribution services in the UK might find themselves using CitySprint. If there are issues with the service, you might need to reach them. Contact CitySprint using the information below.

  • Business Name: CitySprint (UK)
  • Phone Number: 0844 248 3407
  • Opening Times: 24/7
  • Head Office Address: Citysprint (UK), Red Central, 60 High Street, Redhill, Surrey,  RH1 1SH
  • Website: www.citysprint.co.uk

About CitySprint

CitySprint is the leading courier network for same-day delivery in the UK. It also offers specialist courier services, international delivery, UK overnight delivery, and logistics. CitySprint first registered in the UK in 2001 and incorporated the company in 2010. It runs pharmaceutical logistics as a hospital-based courier and provides a delivery solution for local authorities. Members of the public can use them for a one-time delivery, or businesses can create an ongoing account. CitySprint offers secure parcel delivery services to transport sensitive data. Its 3,500 couriers and 41 distribution centres handle 10 million deliveries a year.

CitySprint Contact Numbers

Contact CitySprint (UK) at their head office on the following helpline numbers.

Department
Phone Number
Opening Times
Customer Services
0844 248 3407
(Mon – Sun) 24/7
Business Accounts
0844 248 3408
(Mon – Sun) 24/7
Complaints
0844 248 3409
(Mon – Sun) 24/7
Couriers
0844 248 3411
(Mon – Sun) 24/7
Health
0844 248 3412
(Mon – Sun) 24/7
Document Solutions
0844 248 3413
(Mon – Sun) 24/7

Customer Services

Contact CitySprint customer services by calling 0844 248 4307. This will connect you to a member of the customer care team, who can help you with your enquiries. They can help you to book a courier or track a current delivery. You can also get help with payments or packaging advice. If you aren’t sure which service you need to book, call for advice. If you have an online account for booking deliveries, the team can assist you with any technical problems. As long as you have the job reference number, you do not need to have an online account to contact CitySprint customer care. Support is available 24/7 for all delivery services.

Business Accounts

Many different companies across various sectors rely on CitySprint for tailored delivery solutions. These industry sectors include automotive, environmental, manufacturing, media, utilities, rail, food, and many other businesses in the professional or public sectors. They provide specialist logistics to meet the needs of each company. Call 0844 248 4308 to discuss the delivery requirements for your business and get help setting up an account. Registered business account holders can also contact CitySprint for support with existing services. There are exclusive rates when you register for CitySprint’s business account services.

Complaints

Everyone leads a busy lifestyle in this day and age, so reliable delivery services matter. If CitySprint has let you down, then call 0844 248 4309 to complain. They can try to resolve any issues you have with delays or drivers. Even if you are not a CitySprint customer, you can call to report poor behaviour of drivers. They will investigate to ensure that all couriers maintain an appropriate standard of professionalism. Try requesting compensation or close your account if you have ongoing issues with CitySprint deliveries. When you book CitySprint delivery through a retailer, it is best for you to contact them directly regarding missing parcels.

Couriers

CitySprint is always recruiting couriers to join the nationwide team. They offer flexibility in terms of your schedule, location, and the type of vehicle you want to use. You could join the fast food rider fleet, become a local courier, or support businesses across the country. Apply online or call 0844 248 4311 to learn more about the requirements. CitySprint is interested in acquiring courier businesses large or small, so contact them if you are selling your business. While the couriers are out on the streets, the other staff must keep things running. You could apply for a different career with CitySprint by searching their online vacancies.

Health

CitySprint Health offers delivery solutions for the healthcare industry. They help to provide cost-effective patient care through essential delivery services. These include pharmaceutical logistics, hospital logistics and emergency care, pathology transportation, logistics for clinical trials, and pharmacy-to-home delivery. The specialist CitySprint Health fleet are accredited to provide a quality-assured service. Call them on 0844 248 4312 to enquire about CitySprint Health solutions. Community and national pharmacies could benefit from their services. E-mail healthcare@citysprint.co.uk, or medicalcs@citysprint.co.uk for more support.

Document Solutions

CitySprint Office provides a Document Solutions service for direct mail and digital print. Postal solutions offer sorting and distribution for national or international mail. The expert team can provide high-impact cards, leaflets, and posters for marketing. The StockHub portal allows businesses to personalize their own digital print. CitySprint Office can handle all aspects from marketing and communications to financial and corporate, covering personalization, fulfilment, and distribution. Call 0844 248 4313 to speak with one of the CitySprint Office experts about Document Solutions, or e-mail documentsolutions@citysprint.co.uk.

Other Ways to Contact CitySprint

CitySprint does not have a public e-mail address, but there is a contact form on the website. You can fill it in according to your enquiry and wait for a response. Alternatively, you can reach the CitySprint customer care team on Twitter. They are available to assist customers with their queries between 8.30am and 5pm from Monday to Friday. Outside of these hours, you should call the helplines for more immediate support. Use the Location Lookup to find the direct contact details for your nearest CitySprint service centre. You could also write a letter to the registered CitySprint head office in Surrey if you are escalating a complaint.

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