Cineworld is a cinema chain operating across the world, mainly in the United Kingdom and the US as well as European countries. If you have booked a Cineworld cinema ticket but you can longer make it or you no longer wish to go to the showing you can find out what you can do to cancel your Cineworld cinema tickets by reading the guide below.
Cancel Cineworld Tickets via Phone Call
You can call the Cineworld customer service department if you would like to cancel tickets that you didn’t book with a Cineworld account or if you did book with a Cineworld account, if it is not allowing you to cancel the booking online. You can call the customer services department. Once on the phone to the member of the Cineworld customer services team you can ask to cancel a cinema ticket booking, you will need to provide some personal and booking information. They will then be able to cancel your Cinema ticket for you and refund the cost of the tickets back into your account. You will not receive a refund for the booking fee.
Cancel Cineworld Tickets Online
If you would like to cancel you Cineworld tickets online you have to have booked your tickets whilst you were logged into your Cineworld account. You can still cancel your tickets if you weren’t logged in by calling the number above. To cancel your tickets you need log into your Cineworld account and go to the ‘My Bookings’ tab. Once in the bookings tab you need to find the tickets you wish to cancel and select it. You should then see a button at the bottom of the screen that says ‘Cancel Booking’. Click the button and your tickets will be cancelled and you will receive your refund shortly. If you wish to amend your tickets you will need to cancel and then purchase the tickets again. The original booking fee will not be refunded to you. You will only be able to cancel your booking for a refund if it is before 2 hours before the showing you have bought tickets for.