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Budgeting Loan

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Social Fund Budgeting Loan

Day Opens Closes
Monday 8am 6pm
Tuesday 8am 6pm
Wednesday 8am 6pm
Thursday 8am 6pm
Friday 8am 6pm
Saturday 8am 6pm
Sunday 8am 6pm
Social Fund Budgeting Loan

0843 178 4096

Budgeting loans help you to pay for essentials like furniture, clothes and moving costs, and you can apply for these when necessary for any number of reasons. You may have found that you’ve been struggling to make ends meet, so you can call up to discuss a small loan that is designed to help you pay for essentials. The budgeting loan service will always be available for you when you need it and is always helpful for those who are eligible to apply for it. You can call the Budgeting Loan customer services on 0843 178 4096.

Budgeting Loan Phone Numbers:

Department Contact Number Opening Hours
Customer Services 0843 178 4096 8am-6pm
7 days a week
Eligibility helpline 0843 178 4096 8am-6pm
7 days a week
Repayment helpline 0844 826 0689 8am-6pm
7 days a week
Funeral Services 0843 557 4584 8am-6pm
7 days a week
Complaints 0843 557 4587 8am-6pm
7 days a week

Budgeting Loan Contact Number 0800

Call the freephone contact number for the Budgeting Loan on 0800 169 0140. This number is free to call and the team will be able to answer any questions you have relating to the Budgeting Loan.

Budgeting Loan Customer Services – 0843 178 4096

There are many reasons you may want to contact the Budgeting Loans customer services team such as if you would like more information regarding what Budgeting Loans can help you with, how much you can receive and other general enquiries. You can also call to find out if you’re eligible for a Budgeting Loan as they’re only available for people who have been receiving certain benefits for 6 months. The customer services team can be called on 0843 178 4096 where you can ask questions and a member of staff will try to give you the most helpful answer they can.

Budgeting Loan Eligibility – 0843 178 4096

You can call the eligibility helpline to check if you may be eligible for a Budgeting Loan, please be aware that to be eligible to apply for a Budgeting Loan you must have been receiving certain benefits for 6 months or more. You can also call the eligibility helpline to inquire about how much your loan could be if it is approved and how long you will be given to pay it back. To get in touch with someone from the eligibility helpline please call 0843 178 4096.

Paying Back Your Budgeting Loan –  0844 826 0689

If you need to inquire about paying back your loan you should call the repayment helpline on 0844 826 0689. Budgeting Loans are interest-free which means you will only pay back the amount you originally borrowed, no extra fees. The repayments are taken out of your benefits automatically and the amount of money you repay at a time is determined by your income and how much in benefits you receive, they need to make sure you can afford to pay it back and still live normally. You have a total of 2 years to repay your loan and you can contact the repayment helpline to discuss the more effective way you can pay it back.

Funeral Services – 0843 557 4584

Budgeting Loans can be used to help fund a funeral of an unexpected death of someone in your family. This can be because of not being able to afford the funeral due to financial issues that already existed. You can call the funeral services helpline to discuss this with a member of the team by calling 0843 557 4584. You can contact the funeral services helpline to find out if you are eligible for this help, apply for this help and to discuss how much you could receive as well as any other general questions regarding Budgeting Loans.

Complaints – 0843 557 4587

You can contact the complaints team to file a report if you feel you have been treated incorrectly by a member of the Budgeting Loans team or your application has been rejected and you think it was an unfair or incorrect decision and you would like to be informed about why it was rejected and how you can reapply. You can call the complaints team on 0843 557 4587 and a member of the team will listen to your complaint and take the correct actions to resolve the issue.


Sarah Jennings


I am looking to track my application. Could you please provide me with a contact number for that please?

Vicky Craven

Thanks keep hanging up on me and love added charge for phone calls trying find out info


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