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BT Sport

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for BT Sport

Day Opens Closes
Monday 8am 8pm
Tuesday 8am 8pm
Wednesday 8am 8pm
Thursday 8am 8pm
Friday 8am 8pm
Saturday 9am 6pm
Sunday 9am 6pm
Address
BT Sport
Customer Correspondence Centre
Providence Row
Durham
DH98 1BT
Website

0843 178 5665

Contact BT Sport customer services on 0843 178 5665 to discuss BT Sport packages or your account.

BT Sport Contact Numbers

Contact BT Sport for assistance by calling these helplines, open every day.

Department
Phone Number
Opening Times
Customer Services
0843 178 5665
(Mon – Fri) 8am – 8pm
(Sat – Sun) 9am – 6pm
BT Sport Orders
0843 178 5667
(Mon – Fri) 8am – 8pm
(Sat – Sun) 9am – 6pm
BT Sport Account
0843 178 5668
(Mon – Fri) 8am – 8pm
(Sat – Sun) 9am – 6pm
BT Sport Cancellation
0843 178 5669
(Mon – Fri) 8am – 8pm
(Sat – Sun) 9am – 6pm
BT Sport Complaints
0843 178 5670
(Mon – Fri) 8am – 8pm
(Sat – Sun) 9am – 6pm
BT Sport Business
0843 178 5671
(Mon – Fri) 8am – 8pm
(Sat – Sun) 9am – 6pm

Customer Services

Contact BT Sport customer services on 0843 178 5666 if you have a question about BT Sport. Learn more about the sports their channels cover and how you can watch them. This includes football, cricket, rugby, motorcycle racing, hockey, tennis, darts, boxing, basketball, baseball, and many more games from around the world. A BT Sport adviser can help you to find the best deal for you. This will depend on your budget and your watching habits. BT Sport makes it easier for busy workers to never miss a match with the app. Contact customer services if you are a current customer to report service outages if there is an error code.

BT Sport Orders

The cheapest way to watch BT Sport is to get it as part of a BT TV package. If you have BT Broadband, you can buy BT Sport to watch online and in the app without watching it on TV. You can subscribe to BT Sport HD to make sure you get the best quality. BT Mobile customers can get BT Sport to watch in the app only. Customers who want to watch BT Sport on TV can order it through Sky, Plusnet, TalkTalk, or Virgin Media TV. Mobile customers can get it through EE. Call 0843 178 5667 if you need assistance with the order you have placed for BT Sport. This includes upgrades or downgrades if you change your mind on the package.

BT Sport Account

You can access your BT Sport account online or through the mobile app to monitor your allowances and payments. Call 0843 178 5668 if you need help understanding your BT Sport bill or paying. You can set up a Direct Debit or arrange a Monthly Payment Plan with BT to make it easier for you to keep on top of your bills. If you are moving home, contact BT so that they can move your account and services to your newer address with you. Make sure you always keep your contact and payment details up-to-date by amending them in your account. Contact BT about any technical issues, or problems with logging in or your BT ID.

BT Sport Cancellations

When you are thinking about cancelling your contract, call 0843 178 5669 to discuss this with BT. If the reason is to do with connection faults or slow speeds, they can fix these problems so you don’t need to leave. Sometimes if the price or content changes, you just might not want to watch BT Sport anymore. In that case, call to notify BT Sport that you are giving them your 30 days’ notice for cancellation of the BT Sport service. You will need to pay for the service until the end of the 30 days. If you are in the minimum term of your contract still, then you will have to pay early exit charges as well, unless the prices increased.

BT Sport Complaints

If you are not happy about anything during the process of receiving BT Sport services, then call 0843 178 5670 to make a complaint. This could be to do with an order, installation and set-up, the quality of content, or just the standard of customer support. If you are complaining about something you saw on a BT Sport channel, you can submit an online form. Escalate your complaint if they do not resolve it satisfactorily after you gave them the chance to set things right for you. You should ask to pass the issue to the Alternative Dispute Resolution scheme and then to Ombudsman Services: Communications if you are still not happy.

BT Sport Business

Television and sports games, particularly football, are a major draw for customers. Pubs, bars, clubs, and other businesses such as hotels or gyms can benefit from offering their clients the ability to view BT Sport. Whether your business is small or medium in size, a huge corporation, or in the public sector, call 0843 178 5671 to discuss utilizing BT Sport. BT can offer the best networks for phones, broadband, mobile, and TV to help companies connect with their customers and increase profits. Learn more about tailored packages and business solutions with BT Sport. They can supply their services across multiple locations for groups.

Other Ways to Contact BT Sport

Besides calling, the best way to speak directly to BT Sport customer services is to start a live chat with an advisor. The next fastest method to contact BT Sport is to use social media. They will generally respond to messages via Facebook or Twitter within several hours. The BT Sport Facebook team also has an e-mail address, which is btsport2@gmail.com. The primary e-mail address for contacting BT customer services is customer.care@bt.com, but it can take up to seven days to get a reply. If you are willing to wait longer, you can write a letter to the customer services address on the left. BT aims to reply to letters within ten days of receiving them. Check your local service status online yourself before you contact BT about any issue with it.  You can also get advice and answers from fellow BT Sport customers in the BT Community.

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