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Boots Customer Services – 0844 826 8050

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Boots

Day Opens Closes
Monday 8.30am 7.00pm
Tuesday 8.30am 7.00pm
Wednesday 8.30am 7.00pm
Thursday 8.30am 7.00pm
Friday 8.30am 7.00pm
Saturday 8.45am 5.00pm
Sunday 8.45am 5.00pm
Customer Care
PO Box 5300
Boots Customer Care PO Box 5300 Nottingham NG90 1AA
NG90 1AA

With all of the helpful information on this page, you can contact Boots Customer Care. The team will be on hand seven days a week to provide information and assistance. Call today and speak to a person at Boots.

  • Business Name: Boots
  • Phone Number: 0844 826 8050
  • Opening Times: 8.30am – 7.00pm
  • Head Office Address: Boots UK Limited, Nottingham, NG2 3AA
  • Website:

About Boots

Boots is a health and beauty retailer in the UK, operating pharmacies within its high-street stores. There are over 2,500 stores across the UK. Boots operates pharmacies, opticians, and hearing care services in stores and as separate practices. The company began as a family-run herbal medicine shop in Nottingham back in 1849. The Boots Estate, built in Nottingham in the 1930s, remains the headquarters of Boots UK. Since 2014, Boots became a subsidiary of the global pharmacy-led health enterprise Walgreens Boots Alliance.

Boots Contact Numbers

Please note that the helplines are open from 9am to 4pm on bank holidays.
Easter Sunday and Christmas Day are exceptions, when all helplines close.

Phone Number
Opening Times
Boots Customer Care
0844 826 8050
(Mon – Fri) 8.30am – 7.00pm
(Sat – Sun) 8.45am – 5.00pm
Boots Store & Pharmacy
0843 208 5562
(Mon – Fri) 8.30am – 7.00pm
(Sat – Sun) 8.45am – 5.00pm
0844 249 1708
(Mon – Fri) 8.30am – 7.00pm
(Sat – Sun) 8.45am – 5.00pm
Boots Online Pharmacy
0844 249 1995
(Mon – Fri) 8.30am – 7.00pm
(Sat – Sun) 8.45am – 5.00pm
Boots Advantage Card
0844 249 2294
(Mon – Fri) 8.30am – 7.00pm
(Sat – Sun) 8.45am – 5.00pm
Boots Opticians
0844 249 2295
(Mon – Fri) 8.30am – 7.00pm
(Sat – Sun) 8.45am – 5.00pm

Boots Customer Care – 0844 826 8050

The first number to call when you have any issue with Boots is 0844 826 8050. Boots aims to resolve your queries while you are on the phone. For more serious enquiries, this could take a little longer. If you have a serious complaint, Boots may have to investigate further. The Customer Care team can help you with your general queries about Boots services and products. Get more information on promotional offers or stock.

Boots Store & Pharmacy – 0843 208 5562

If your enquiry is regarding a Boots shop or pharmacy, call 0843 208 5562 for direct assistance. Stores may offer different products or discounts to the website. Call to find out which services your local Boots branch has and where to find it. You can call this number to provide feedback about an instore experience, or a store-bought product. Pass on compliments or complaints about members of staff during your visit. – 0844 249 1708

For all enquiries involving the website,, call 0844 249 1708. You can report any misinformation or technical issues so that Boots can fix things. Get help with your order at any stage. From placing orders to receiving deliveries, the team can assist you. Call to track your order if there is a delay. Contact Boots if you need to return items which are faulty, incorrect, or a health risk. You can return online orders in stores.

Boots Online Pharmacy – 0844 249 1995

For certain medical conditions, you can get prescriptions without visiting your GP. Save yourself some time by using Boots online clinics instead. There are clinics for treating hair loss, periods, and acne. There are also clinics for quitting smoking, preventing malaria, or treating erectile dysfunction. If you need help with setting up your prescription online, call 0844 249 1995. Arrange home delivery for your NHS prescriptions.

Boots Advantage Card – 0844 249 2294

Frequent shoppers at Boots can make good use of the Advantage Card. For every £1 you spend, you will receive 4 points. Collecting points enables you to eventually use them to pay for your shopping. You also get access to exclusive offers. Call 0844 249 2294 for assistance signing up for an Advantage Card and any extra benefits clubs. You should call if you lose your card or decide to leave these loyalty schemes.

Boots Opticians – 0844 249 2295

Call the Boots Opticians helpline on 0844 249 2295 to book an appointment. Boots can help you find your nearest store and book you in for an eye test. They can also give you guidance on what to expect from the eye test. Call if you need to amend the appointment, or you want to check information about Boots glasses or contact lenses. Check prices and find out if you are eligible for any eyecare discounts through the NHS.

Other Ways to Contact Boots

Other than by phone, customers can get in touch with Boots on social media. Follow the Boots accounts on Facebook and Twitter. Tweet directly to @BootsHelp to reach the Customer Care team. The team will respond to your messages as soon as possible. Another way to contact Boots is by sending an e-mail. For general enquiries, e-mail, or if it is about Boots Opticians. Use the store locator if you need contact details for a particular Boots branch.


jacqueline butler

I have a pair of sunglasses from Boots and am very upset to find that the lacquer is peeling on the arms of the glasses making them look very unatractive and not wearable. I have part of the ref number on the inside of one of the arms of the glasses which is 60 76 602boots then it looks like 157, not sure as part of this has worn off.
I have only had these glasses for a relatively short time
Please advise what you can do as regards replacing them
Many thanks


Hi i have used my card and left it in one of ur stores but i never changed my adress on the card after moving is there and way of me getting a new one to my new adress as it has alot of point on it .

Simro Johal

Please can you send me boots card lost mine. Tried on line but kept freezing up. Please can I have the one for over 60.
It’s really hard to login or apply on line it gets to the end and you can’t get any further.

Jackie Sherburn

Been to Boots Doncaster French gate Centre three times in the last few days.
Customer service is always excellent.
A big thumbs up to Susannah on the photo counter today who was incredibly helpful.


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