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Phone the Booking.com customer service team on the number the number to the left where they can assist you with queries about bookings you have previously made, payments you need to make any complaints you would like to pursue.
|Payments and credit cards||24/7|
|Head Office||Booking.com B.V.
1017 CE Amsterdam
Speak to the customer services team at Booking.com on the number the number to the left, where they are on hand to answer any questions you might have about a booking you have made or you need assistance with booking one.
If you need to make changes to a previous booking you can phone this number to get help with correcting this. You can also phone this number if you have questions about the room types, and what is included in the room.
To find out what is included in the price of your booking you can phone this number to find out if breakfast is part of your package.
To cancel a booking you have currently with Booking.com you can phone the number the number to the left. When you phone this number provide them with your booking number so they can locate it quickly and get the cancellation processed with minimal fuss.
When you call the number above they will be able to tell you if your booking requires a cancellation fee, and they can take this from you whilst you’re on the line.
If you have previously made a cancellation and haven’t yet received a cancellation confirmation email, phone this number to double check that the cancellation has been processed.
If you would like to find out specific information regarding your booking you can phone the number the number to the left. When you phone this number provide the customer service team member with the confirmation number so they can bring up the details of your booking and give you details you need. You might want to phone this number to get further details about the property you are staying in, information on check-in and check-out times, and other information about the place.
You can also phone this number if you can’t find your confirmation email about the booking, or would like to request an invoice from Booking.com.
Speak to Booking.com regarding payments and queries about credit cards using the number the number to the left. When you phone this number you can speak to a team member to find out information about payments made through the site, such as when you can expect to pay and find out how best to pay your balance too.
If you have specific questions regarding using credit cards on the site, you can also phone this number to find out details.
If a charge has already been made to your card you can also use this number to find out why this has been done.
If the credit card you used to make the booking is no longer valid, phone the number above to find out what it is you need to do to complete the booking.
If you are experiencing technical problems when using the Booking.com site you can phone the number the number to the left where they will be able to assist you with this. If you are having trouble completing a booking, or can’t choose select dates for a trip, can’t input details etc, phone this number where the team can assist you in completing the task you are attempting.
If you would like to make a complaint to Booking.com you can do so using the number the number to the left. When you phone this number they will be able to log your complaint, whether it’s about the level of service you have received whilst using the site, speaking to an advisor or visiting a hotel which you booked through the site.
Typically if you have had a problem with a hotel you have stayed in, in most instances it will be best to speak to the staff at the hotel, but if you have returned you can still log a complaint through Booking.com and they will do their best to assist you.
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